Shareholder Servicing. i. Adhere to strict privacy guidelines in verification of shareholder identification prior to providing any information or handling request(s). ii. Obtain Company approval for operational exceptions in accordance with transaction processing SLAs iii. Communicate all supervisory escalations same day to Company
Appears in 6 contracts
Sources: Transfer Agent Servicing Agreement (Elfun Trusts), Transfer Agent Servicing Agreement (Elfun Income Fund), Transfer Agent Servicing Agreement (Elfun Tax Exempt Income Fund)