Common use of SmartHome Clause in Contracts

SmartHome. 5.1. The TELUS SmartHome is a solution incorporating security, video monitoring and automation equipment. Depending on the Service selected, the Customer’s home may or may not be connected to a central monitoring station 24/7. The Customer is responsible for providing Internet access to enable certain SmartHome features. SmartHome is accessible by way of an application from which the Customer can remotely control the equipment. 5.2. If the Service is connected to a central monitoring station: 5.2.1. If the station receives an alarm from the Customer’s home or building, TELUS will notify 911, unless otherwise instructed by the Customer. In accordance with current legislation, TELUS may have to conduct checks before contacting 911, which may result in longer response times. 911 service is offered by a third party and not by TELUS. 5.2.2. The Customer must ensure that the information in its file is up-to-date, including the contact information of the person to reach in case of an emergency. The Customer authorizes TELUS to act on the instructions of any authorized person on file (emergency contact), including instructions to cancel an alarm or refusal to have 911 dispatched.