Software Maintenance and Support Agreements. Purchasing Entities can purchase maintenance agreements, including upgrade protection, through the Reseller. Resellers will sell software maintenance agreements, even if the software was not purchased under this agreement, such as on-going support for a User’s existing perpetual license. As requested, Reseller will explain what product support or services are included in a publisher’s maintenance agreement.
Appears in 9 contracts
Sources: Software Value Added Reseller Services Master Price Agreement, Software Value Added Reseller Services Master Price Agreement, Software Value Added Reseller Services Master Price Agreement