Software Technical Support. During the License Term, FlyPaper will provide a reasonable amount of remote Software technical support via e-mail to the designated Licensee Support Contact. Software technical support shall be comprised of addressing and fixing bugs and providing support for technical queries and usage problems. The Licensee Support Contact may initiate Software technical support by emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and specifying the Licensee name, the Licensee Support Contact email address, and the support issue. The Licensee Support Contact may also initiate Software technical support by leaving a telephone message requesting the same at 1-248-936-0093 and specifying the Licensee name, the Licensee Support Contact email address, and the support issue, whereupon FlyPaper will respond via email. No telephonic or other means of Software technical support will be provided. FlyPaper retains the right to withhold Software technical support for Licensee requests that it deems unreasonable or excessive.
Appears in 1 contract
Sources: Software License Agreement
Software Technical Support. During the License Term, FlyPaper will provide a reasonable amount of remote Software technical support via e-mail to the designated Licensee Support Contact. Software technical support shall be comprised of addressing and fixing bugs and providing support for technical queries and usage problems. The Licensee Support Contact may initiate Software technical support by emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and specifying the Licensee name, the Licensee Support Contact email address, and the support issue. The Licensee Support Contact may also initiate Software technical support by leaving a telephone message requesting the same at 1-248-248- 936-0093 and specifying the Licensee name, the Licensee Support Contact email address, and the support issue, whereupon FlyPaper will respond via email. No telephonic or other means of Software technical support will be provided. FlyPaper retains the right to withhold Software technical support for Licensee requests that it deems unreasonable or excessive.
Appears in 1 contract
Sources: Software License Agreement