Specific Collection Requirements. The Contractor shall offer regular weekly collection of the following service levels: (1) One 10-gallon Micro-Can (2) One 20/21-gallon Garbage Cart; (3) One 32/35-gallon Garbage Cart; (4) One 64-gallon Garbage Cart; and (5) One 96-gallon Garbage Cart. On request, the Contractor shall also offer Customers monthly collection of one 32/35-gallon Garbage Cart with no putrescible wastes, at a rate equal to the weekly Micro-Can service level. Customers subscribing at this service level will continue to receive regularly scheduled Curbside recycling service. Carry-out charges shall be assessed only to those Customers who choose to have the Contractor move Containers to reach the collection vehicle at its nearest point of access. An Extra Unit charge may be assessed for materials loaded so as to lift a Cart lid in excess of six (6) inches from the normally closed position. The Contractor may charge for an overweight Container at the Extra Unit rate or may leave the overweight Container at the Curb with a notification to the Customer as to why it was not collected. The Contractor shall maintain route lists in sufficient detail to allow accurate recording and charging of all Extra Units. All Extra Units from Customers with a history of disputed charges shall be documented with a date and time stamped photograph. Customers shall be allowed to specify that no Extra Units be collected without prior Customer notification, which shall be provided by the Customer no less than twenty-four (24) hours prior to that Customer’s regular collection. Collections shall be made from Single-Family Residences on a regular schedule on the same day and as close to a consistent time as possible. Customers shall place Containers on or abutting Public Streets or Private Roads. The Contractor may tag inappropriately placed Containers and may discontinue service in the event of persistent inappropriate Container placement. The Contractor’s crews shall make collections in an orderly and quiet manner, and shall return Containers, in an upright position, with lids closed and attached, to their set out location and will not place Containers on streets, sidewalks, public pathways, or in places that block vehicle access to any driveways, mailboxes, or similar structures.
Appears in 1 contract
Sources: Comprehensive Garbage, Recyclables, and Compostables Collection Agreement
Specific Collection Requirements. The Contractor Single-Family Residence Recyclables collection shall offer regular occur weekly on the same day as each household’s Garbage and Compostables collection. Single-Family Residence Recyclables collection of shall occur during the following service levels:
(1) One 10-gallon Micro-Can
(2) One 20/21-gallon Garbage Cart;
(3) One 32/35-gallon Garbage Cart;
(4) One 64-gallon Garbage Cart; and
(5) One 96-gallon Garbage Cart. On request, the Contractor shall also offer Customers monthly collection of one 32/35-gallon Garbage Cart with no putrescible wastes, at a rate equal to the weekly Micro-Can service level. Customers subscribing at this service level will continue to receive regularly scheduled Curbside recycling service. Carry-out charges shall be assessed only to those Customers who choose to have the Contractor move Containers to reach the collection vehicle at its nearest point of access. An Extra Unit charge may be assessed for materials loaded so as to lift a Cart lid hours and days specified in excess of six (6) inches from the normally closed position. The Contractor may charge for an overweight Container at the Extra Unit rate or may leave the overweight Container at the Curb with a notification to the Customer as to why it was not collected. The Contractor shall maintain route lists in sufficient detail to allow accurate recording and charging of all Extra Units. All Extra Units from Customers with a history of disputed charges shall be documented with a date and time stamped photograph. Customers shall be allowed to specify that no Extra Units be collected without prior Customer notification, which shall be provided by the Customer no less than twenty-four (24) hours prior to that Customer’s regular collectionSection 2.1.4. Collections shall be made from Single-Family Residences on a regular schedule on the same day and as close to a consistent time as possible. Customers The Contractor shall place Containers collect on or abutting Public Streets or and Private Roads. The Contractor may tag inappropriately placed Containers and may discontinue service Roads in the event of persistent inappropriate Container placementsame location as Garbage collection service is provided. The Contractor’s crews shall make collections in an orderly and quiet manner, and shall return Containers, in an upright position, Containers with their lids closed and attached, attached to their set out location in an orderly manner. The Contractor shall collect all properly prepared Single- Family Residence Recyclables from Garbage Customers. No limits shall be placed on set-out volumes, except in the case when extremely large quantities of commercially-generated materials are consistently set out at a Single-Family Residence. In this case, the Contractor shall request the resident to use a larger Recycling Cart or use commercial recycling services for the excess volumes. If the resident continues to set out commercial quantities of Recyclables, the Contractor shall notify the City for further action. In the event that large quantities of Residentially-generated cardboard (e.g. moving boxes) are set out for collection, the Contractor may collect the excess materials the following day in a separate truck, provided that clear written notification of the collection delay is provided to the Customer. The Contractor shall collect properly packaged used motor oil from Single-Family Residential Customers. The Contractor may refuse to collect used motor oil from any Customer for any one of the following reasons: 1) the oil was not packaged in a leak proof, plastic jug or bottle, securely sealed with a screw-cap; 2) the packaged oil contained substances other than used motor oil; 3) the packaged oil leaks in any way 4) the Container is not properly labeled with the Customer’s name and will address; or 5) there is spillage at the Customer location which is not place Containers on streetscaused by the Contractor’s employees. Should the Contractor reject used motor oil for any of these reasons, sidewalksa tag outlining the reason for rejection shall be left with the oil. Upon City direction, public pathways, or in places that block vehicle access the Contractor shall provide a requesting Single-family Residential Customer with a special bag to any driveways, mailboxes, or similar structures.safely contain compact fluorescent bulbs (CFLs) for collection. The bags shall be mailed to the requesting Customer within three
Appears in 1 contract
Sources: Comprehensive Garbage, Recyclables and Compostables Collection Agreement
Specific Collection Requirements. The Contractor shall offer regular weekly collection of the following service levels:
(1) . One 10-gallon Micro-Can
(2) One 20/2120-gallon Garbage Cart;
(3) 2. One 32/3535-gallon Garbage Cart;Cart;
(4) 3. One 6465-gallon Garbage Cart; and
(5) 4. One 9695-gallon Garbage Cart. On request, the Contractor shall also offer Customers monthly collection of one 32/35-gallon Garbage Cart with no putrescible wastes, at a rate equal to the weekly Micro-Can service level. Customers subscribing at this service level will continue to receive regularly scheduled Curbside recycling service. Carry-out charges shall be assessed only to those Customers who choose to have the Contractor move Containers to reach the collection vehicle at its nearest point of access. An Extra Unit charge may be assessed for materials loaded so as to lift a Cart lid Garbage in excess of six (6) inches from Container capacity or the normally closed position. The Contractor may charge for an overweight Container at the subscribed service level shall be collected and properly charged as Extra Unit rate or may leave the overweight Container at the Curb with a notification Units to the Customer as with the exception of excess Garbage collection otherwise authorized under this Contract at no charge to why it was not collectedthe Customer. The Contractor shall maintain route lists in sufficient detail to allow accurate recording and charging of all Extra Units. All Extra Units from Customers with a history of disputed charges shall be documented with a date and time stamped photograph. Customers shall be allowed to specify that no Extra Units be collected without prior Customer notification, which shall be provided by the Single-Family Residence Customer no less than twenty-four (24) hours prior to that Customer’s regular collection. Collections shall be made from Single-Family Residences on a regular schedule on the same day and as close to a consistent time as possible. Customers shall place Containers on or abutting Public Streets or Private Roads. The Contractor may tag inappropriately placed Containers and may discontinue service in the event of persistent inappropriate Container placement. The Contractor’s crews shall make collections in an orderly and quiet manner, and shall return Containers, all Containers in an upright position, with lids closed and attached, attached to their original set out location and will not place Containers on streets, sidewalks, public pathwayslocation. Extra charges may be assessed for materials loaded so as to lift the Garbage Can, or Garbage Cart lid in places excess of six (6) inches from the normally closed position. The Contractor may charge for an overweight Container at the Extra Unit rate, provided that block vehicle access the Container weight is documented in writing, and the Customer agrees to pay for special handling. Otherwise, an overweight Container shall be left at the Curb and tagged with written notification as to why it was not collected. Customers may specify to the Contractor that they may not be charged for overweight or extra Containers, in which case any drivewayssuch Containers shall be left at the Curb uncollected and tagged with written notification as to why it was not collected. The Contractor may charge for drive-in service if requested by the Customer. The Contractor shall advise Customers on appropriate strategies for addressing wildlife problems, mailboxesincluding providing information on Customer behavioral changes, or similar structures.additional containerization, appropriate set-out times and locations and, when necessary, shall provide enhanced carts at no additional cost to resolve particular problems with small wildlife. The Contractor shall also offer bear-resistant Carts to requesting Customers at the additional rental and service fee detailed in Attachment B.
Appears in 1 contract
Sources: Comprehensive Garbage, Recyclables, and Compostables Collection Services Contract
Specific Collection Requirements. The Contractor Single-Family Residence Recyclables collection shall offer regular weekly occur every-other-week on the same day as each household’s Garbage collection. Single-Family Residence Recyclables collection of shall occur during the following service levels:
(1) One 10-gallon Micro-Can
(2) One 20/21-gallon Garbage Cart;
(3) One 32/35-gallon Garbage Cart;
(4) One 64-gallon Garbage Cart; and
(5) One 96-gallon Garbage Cart. On request, the Contractor shall also offer Customers monthly collection of one 32/35-gallon Garbage Cart with no putrescible wastes, at a rate equal to the weekly Micro-Can service level. Customers subscribing at this service level will continue to receive regularly scheduled Curbside recycling service. Carry-out charges shall be assessed only to those Customers who choose to have the Contractor move Containers to reach the collection vehicle at its nearest point of access. An Extra Unit charge may be assessed for materials loaded so as to lift a Cart lid hours and days specified in excess of six (6) inches from the normally closed position. The Contractor may charge for an overweight Container at the Extra Unit rate or may leave the overweight Container at the Curb with a notification to the Customer as to why it was not collected. The Contractor shall maintain route lists in sufficient detail to allow accurate recording and charging of all Extra Units. All Extra Units from Customers with a history of disputed charges shall be documented with a date and time stamped photograph. Customers shall be allowed to specify that no Extra Units be collected without prior Customer notification, which shall be provided by the Customer no less than twenty-four (24) hours prior to that Customer’s regular collectionSection 2.1.5. Collections shall be made from Single-Family Residences on a regular schedule on the same day and as close to a consistent time as possible. Customers The Contractor shall place Containers collect on or abutting Public Streets or and Private Roads. The Contractor may tag inappropriately placed Containers and may discontinue service Roads in the event of persistent inappropriate Container placementsame location as Garbage collection service is provided. The Contractor’s crews shall make collections in an orderly and quiet manner, manner and shall return Containers, in an upright position, Containers with their lids closed and attached, attached to their set out location in an orderly manner. The Contractor shall collect all properly prepared Single- Family Residence Recyclables from Garbage Customers. No limits shall be placed on set-out volumes, except in the case when extremely large quantities of commercially-generated materials are consistently set out at a Single-Family Residence. In this case, the Contractor shall request the resident to use a larger Recycling Cart or use commercial recycling services for the excess volumes. If the resident continues to set out commercial quantities of Recyclables, the Contractor shall notify the City for further action. In the event that large quantities of Residentially-generated cardboard (e.g. moving boxes) are set out for collection, the Contractor may collect the excess materials the following day in a separate truck, provided that clear written notification of the collection delay is provided to the Customer. The Contractor shall collect properly packaged used motor oil from Single-Family Residential Customers. The Contractor may refuse to collect used motor oil from any Customer for any one of the following reasons: 1) the oil was not packaged in a clear, leak proof, plastic jug or bottle, securely sealed with a screw-cap; 2) the packaged oil contained substances other than used motor oil; 3) the packaged oil leaks in any way 4) the Container is not properly labeled with the Customer’s name and will address; or 5) there is spillage at the Customer location which is not place Containers caused by the Contractor’s employees. Should the Contractor reject used motor oil for any of these reasons, a tag outlining the reason for rejection shall be left with the oil. The City and Contractor shall cooperate on streets, sidewalks, public pathways, monitoring the quality of Recyclables set out for collection. Either party may inspect or sample set-out or collected Recyclables. Any deficiencies in places that block vehicle access Recyclables quality observed by City or Contractor’s staff shall require educational follow-up by the Contractor to any driveways, mailboxes, encourage maximum quality and marketability. Educational follow-up shall range from a minimum of a notice ticket or similar structures“oops tag” to involvement of management staff from either the City or Contractor as appropriate.
Appears in 1 contract
Sources: Comprehensive Garbage, Recyclables, and Compostables Collection Agreement