Common use of Staffing and Availability Clause in Contracts

Staffing and Availability. The Corvis Support Program provides priority Customer telephone access to the Corvis Technical Assistance Center (TAC) 7 days per week and 24 hours per day, 365 days per year. Corvis will provide Customer with the proper telephone number and procedures for contacting the TAC. TAC personnel provide problem status information to Customer for serious problems and are the interface to Corvis Management and Development Engineering. Customer will make every reasonable effort to ensure that Emergency TAC telephone support is used for emergency purposes and as a complement to basic training of the Customer's personnel.

Staffing and Availability. The Corvis Support Program provides priority Customer telephone access to the Corvis Technical Assistance Center (TAC) 7 days per week and 24 hours per day, 365 days per year. Corvis will provide Customer with the proper telephone number and procedures for contacting the TAC. TAC personnel provide problem status information to Customer for serious problems and are the interface to Corvis Management and Development Engineering. Customer will make every reasonable effort to ensure that Confidential materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omissions. Emergency TAC telephone support is used for emergency purposes and as a complement to basic training of the Customer's personnel.