STAFFING AND USE OF TECHNOLOGY. Proposers must identify in their proposal the labor staffing level proposed during the interim operation phase and in the completed condition to accomplish the tasks outlined in this RFP. At a minimum, Proposers must identify a local manager and the designated local employees and call center services available to respond to customer service needs and/or respond to problems through the same periods. Proposers shall include in the submission a proposed local staffing plan by hour by day and how the operation will be monitored and/or managed through the respective phases. The minimum equipment outlined in the RFP is a base level that must be provided. Proposers shall review the performance requirements and include a recommendation on what they believe will be required to achieve the level of performance indicated as well as a complete description of any proposed use of technology and the proposed cost of the requested investment, including installation. The HCDA will provide utilities to the designated locations at the sole expense of the HCDA. A diagram depicting the location, utility requirements, and quantity of the equipment must be included in the proposal. The diagram shall identify all electrical requirements by location and if any footings/base are requirements are required. The HCDA reserves the right to accept or reject any submitted proposals and to make decisions that are in the best interest of the HCDA. Should HCDA need to partner with the Selected Proposer to fund the equipment, the Selected Proposer will be responsible for the funding of all recommended technology and/or equipment with the prior written approval of HCDA. Proposers shall identify company costs for equipment, software, and two-years of full-service support following installation in their proposal so that the information may be factored into the evaluation process. The Selected Proposer will be responsible for coordinating with the Director of Aviation, or designee, and arranging for purchase, delivery, installation, training, and maintenance of all equipment used in the operation of the parking management program. EXHIBIT D: This “Professional Services Agreement” (the “Agreement” or “PSA”) is entered this day of 2024, by and between the County of Humboldt through its Department of Aviation, a political subdivision of the State of California (“COUNTY”), and [company Name], a [State] corporation authorized to do business in the State of California (“OPERATOR”), and is made for the following considerations:
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Sources: Airport Parking Facilities Management Agreement, Airport Parking Facilities Management Agreement