Common use of Staffing Requirement and Security Guard Turnover Rate Clause in Contracts

Staffing Requirement and Security Guard Turnover Rate. 19.1 It is the responsibility of the Contractor to ensure the Customer facility(ies) are staffed in accordance with the Customer’s facility list as incorporated through the SLA for all scheduled shifts. Allowances shall not be granted to compensate for additional costs or personnel required to satisfy the staffing requirements in the event of illness, personnel absence, tardiness, or relief. The Contractor shall be solely responsible and liable for filling these positions including, but not limited to, finding replacement Security Guard(s) to work at a Customer facility(ies) as needed. A one-week advanced notification is required for any Security Guard taking approved leave time. The Contractor must provide 19.2 The Contractor shall make Security Guard Services available to the Customer based on established scheduled hours for the proposed length of the Contract. Security Guards are not to work more than 40 hours in a work week unless overtime is requested and authorized in advance by the Customer in writing. For authorized overtime work, Customer may be invoiced up to one and one-half times the applicable contracted hourly rate. The Contractor will not invoice the Customer for unauthorized overtime hours worked and will be financially responsible for any additional compensation owed to an individual for overtime hours worked, beyond that invoiced to the Customer, in accordance with the Fair Labor Standards Act as set forth in 29 U.S.C. Chapter 8. This includes when Contractor employees are called in by Contractor to re-staff vacated shifts that do not have a permanent Security Guard stationed. The Customer reserves the right to add or subtract hours from a schedule as identified in the Customer’s SLA with a 30 day written notice. 19.3 The Customer reserves the right to add facilities to each awarded region of service under the Contract. Security Guard Services at added facilities will be charged at the same established hourly rate for the Region. The Customer also reserves the right to delete facilities from Customer’s facility list resulting in a price reduction equal to the amount set forth in the Contract pricing. 19.4 The Contractor may be authorized or required to furnish unscheduled uniformed Security Guards for the premises or other location(s) designated by the Customer according to the rates established in the pricing schedules and pursuant to all other provisions of the Contract. 19.5 If required by the Customer’s SLA, the Contractor shall submit job descriptions for all positions to be approved by the Customer’s Contract Manager. 19.6 Security Guard turnover rates are of primary concern to the Customer. The Contractor agrees to employ a continuous effort to achieve minimal turnover rates. Turnover shall mean the number of Security Guards hired to replace those leaving or dropped from the Contractor’s work force. Turnover rates shall include Security Guards who willingly leave the company, are laid off from the work force, or are terminated for cause (not to include personnel changes at the Customer’s request). 19.7 The Customer reserves the right to reject any employee of the Contractor whom the Customer deems is not qualified.

Staffing Requirement and Security Guard Turnover Rate. 19.1 17.1 It is the responsibility of the Contractor to ensure the Customer facility(ies) are staffed in accordance with the Customer’s facility list as incorporated through the SLA for all scheduled shifts. Allowances shall not be granted to compensate for additional costs cost or personnel required to satisfy the staffing requirements in the event of illness, personnel absence, tardiness, tardiness or relief. The Contractor shall be solely responsible and liable for filling these positions including, but not limited to, finding replacement Security Guard(s) to work at a Customer facility(ies) as needed. A one-one (1) week advanced notification is required for any Security Guard taking approved leave time, and the Contractor must provide the name of the replacement Security Guard to the Customer’s Contract Manager or Facility Manager seven (7) days in advance. In the event a scheduled Security Guard is unexpectedly not available for a duty shift, the Contractor shall ensure the Customer facility is timely provided a replacement Security Guard to cover the shift. The Contractor must providewill not be compensated for any additional services performed unless approved and authorized under separate agreement by the Customer. 19.2 17.2 The Contractor shall make Security Guard Services available to the Customer based on established scheduled hours for the proposed length of the Contract. Security Guards are not to work more than 40 hours in a work week workweek, unless overtime is requested and authorized in advance by the Customer in writingCustomer. For authorized overtime work, Customer may be invoiced up to one and one-half times the applicable contracted hourly rate. The Contractor will not invoice the Customer for unauthorized overtime hours worked and will be financially responsible for any additional compensation owed to an individual for overtime hours worked, beyond that invoiced to the Customer, in accordance with the Fair Labor Standards Act as set forth in 29 U.S.C. Chapter 8. This includes when Contractor employees are called in by Contractor to re-staff vacated shifts that do not have a permanent Security Guard stationed. The Customer reserves the right to add or subtract hours from a schedule as identified in the Customer’s SLA with a 30 thirty (30) day written notice. 19.3 17.3 The Customer reserves the right to add and delete facilities to as required in each awarded region of service under the ContractRegion. Security Guard Services at added These facilities will be charged at the same established hourly rate for the Region. The Customer also reserves the right to delete facilities from Customer’s facility list resulting in a price reduction equal to the amount set forth in the Contract pricingas deemed necessary. 19.4 17.4 The Contractor may be authorized or required to furnish unscheduled uniformed Security Guards for the premises or other location(s) designated by the Customer according to the rates established in the pricing schedules and pursuant to all other provisions of the this Contract. 19.5 17.5 If required by the Customer’s SLA, the Contractor shall submit job descriptions for all positions to be approved by the Customer’s Contract Manager. 19.6 17.6 Security Guard turnover rates are of primary concern to the Customer. The Contractor agrees to employ a continuous effort to achieve minimal turnover rates. Turnover shall mean the number of Security Guards hired to replace those leaving or dropped from the Contractor’s work force. Turnover rates shall include Security Guards who willingly leave the company, are laid off from the work force, or are terminated for cause (not to include personnel changes at the Customer’s request). 19.7 17.7 The Customer reserves the right to reject any employee of the Contractor whom the Customer deems is not qualified.