Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served. B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged. C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract. D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321 E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files. F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training. G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements. H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements. I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable. J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures. K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life. L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available. M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 2 contracts
Sources: Contract for Criminal Justice Full Service Partnership Services, Contract for Criminal Justice Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.. //
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan▇▇▇▇▇’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 of Operations 0.20 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Data Mining Specialist 1.00 Office Regional IS Business Manager 1.00 Office Assistant 2.00 Office Assistant/0.07 Regional IS Support Analyst 0.04 Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator Medical Records/Tech 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Quality Coordinator/LPT Trainer 1.00 Personal Service HR Generalist 0.08 Office Coordinator – AB109 II 1.00 Personal Service Coordinator – Outreach and Engagement Team Leader 1.00 Personal Service Coordinator – Intake Coordinator Licensed Vocational Nurse 1.50 Case Manager II 8.00 Case Manager II - Housing Specialist 1.00 Case Manager II - Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician Therapist 2.00 Peer Support Specialist 1.00 Psychiatrist (Subcontractor) 0.50 0.30 TOTAL DIRECT PROGRAM FTEs 30.96 24.69 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 2 contracts
Sources: Contract for Collaborative Court Full Service Partnership Services, Contract for Collaborative Court Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions County of Orange, Health Care Agency File Folder: M042DR049 Page 44 of 49 Contract MA-042-18011730 may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state and federal regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state and federal regulatory requirements.. County of Orange, Health Care Agency File Folder: M042DR049 Page 45 of 49 Contract MA-042-18011730
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 of Operations 0.30 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Office Coordinator/Administrative Assistant 1.00 Office Data Analyst 1.00 IS Business Services Manager 1.00 Office Assistant 2.00 Office Assistant/0.07 Billing Specialist 2.00 Regional IT Support Analyst 0.10 Medical Records Technician/Receptionist 1.00 Quality Coordinator/Trainer 1.00 Driver 1.00 HR Generalist 0.20 Recovery Specialist I/Driver 2.00 Team Leader (Unlicensed) 2.00 Team Leader (Licensed) 1.00 LVN/LPT 2.50 Housing Specialist 1.00 Employment Specialist 1.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ M042DR049 Page 42 46 of 47 49 Contract MA-042-18010321 QI Coordinator 18011730 Case Manager II 13.00 Case Manager II- AOT Outreach 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II Case Manager II- Community Outreach 2.00 Case Manager II- Housing Project support 1.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Support Specialist 3.00 Clinician 2.00 Peer Recovery Specialist Coach 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 1.20 Psychiatrist (Subcontractor) 0.50 1.00 TOTAL DIRECT PROGRAM FTEs 30.96 45.37 N. WORKLOAD STANDARDS STANDARDS
1. One (1) DSH will be equal to sixty (60) minutes of direct service.
2. CONTRACTOR shall provide an average of one hundred (100) DSHs per month or one thousand two hundred (1,200) DSHs per year per FTE of direct clinician time which shall include Mental Health, Case Management, Crisis Intervention, and Medication Management Services. CONTRACTOR understands and agrees that this is a minimum standard and shall make every effort to exceed this minimum, unless otherwise approved by ADMINISTRATOR.
3. CONTRACTOR shall, during the term of the Contract, provide a minimum of twenty eight thousand seven hundred and twenty-eight (28,728) DSH, with a minimum of two thousand six hundred and fourty (2,640) hours of medication support services and twenty six thousand and eighty-eight (26,088) hours of other mental health, case management and/or crisis intervention services as outlined below. CONTRACTOR understands and agrees that these are minimum requirements and shall make every effort to exceed these minimums.” CONTRACTOR shall monitor staff productivity and establish expectations, in consultation with COUNTY, in order to maximize the utilization of services and demonstrate efficient and effective management of program staff and resources.
4. CONTRACTOR shall maintain an active and ongoing caseload of two hundred (200) Clients throughout the term of the Contract. CONTRACTOR shall ensure a Client-to- staff ratio of fifteen to twenty (15 – 20) Clients to one (1) staff.
Appears in 2 contracts
Sources: Contract for General Population Full Service Partnership Services, Contract for General Population Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.. //
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. // // DIRECT PROGRAM FTEs Regional Director 0.25 of Operations 0.15 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Driver 1.00 Office Coordinator 1.00 Data Mining and Analysis Specialist 1.00 Regional IT Support Analyst 0.08 Regional IS Business Manager 1.00 Office Assistant 2.00 Office Assistant/0.07 Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Office Coordinator I 1.00 HR Generalist 0.17 Medical Records/Tech 1.00 Quality Coordinator/Trainer 1.00 Peer Support Specialist 1.00 Team Leader 3.00 Case Manager II 13.50 Case Manager II – Housing Specialist 1.00 Case Manager II – WRC 1.00 Case Manager II – AOT Outreach 2.00 Case Manager II – Fullerton Heights 1.00 Residential Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist LVN/LPT (Supervisor) 1.00 Peer Recovery Specialist 1.00 LVN/LPT 2.25 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 0.40 Psychiatrist (Subcontractor) 0.50 0.75 Psychiatrist/NP (Subcontractor) 0.60 TOTAL DIRECT PROGRAM FTEs 30.96 41.97 N. WORKLOAD STANDARDS STANDARDS
1. One (1) DSH will be equal to sixty (60) minutes of direct service.
2. CONTRACTOR shall provide an average of one hundred (100) DSHs per month or one thousand two hundred (1,200) DSHs per year per FTE of direct clinician time which shall include Mental Health, Case Management, Crisis Intervention, and Medication Management Services. CONTRACTOR understands and agrees that this is a minimum standard and shall make every effort to exceed this minimum, unless otherwise approved by ADMINISTRATOR.
3. CONTRACTOR shall, during the term of the Contract, provide a minimum of thirty thousand two hundred and eighty-eight (30,288) DSH, with a minimum of two thousand one hundred (2,100) hours of medication support services and twenty-eight thousand one hundred and eighty-eight (28,188) hours of other mental health, case management and/or crisis intervention services as outlined below. CONTRACTOR shall monitor staff productivity and establish expectations, in consultation with COUNTY, in order to maximize the utilization of services and demonstrate efficient and effective management of program staff and resources.
4. CONTRACTOR shall maintain an active and ongoing caseload of two hundred and thirty-five (235) Clients throughout the term of the Contract.
Appears in 1 contract
Sources: Contract for General Population Full Service Partnership Services
Staffing. 36 A. CONTRACTOR shall provide adequate staffing to assure that the services outlined above are 37 performed in an efficient manner.
1 B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold 2 languages as determined by COUNTYADMINISTRATOR. Whenever possible, bilingual/bicultural staff should 3 be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the 4 clinical staffing does not meet the above requirement requirement, the vacancies must be filled with bilingual and 5 bicultural staff unless ADMINISTRATOR consents, in advance and in writing, to the filling of those 6 positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used 7 to cover costs other than salaries and employees benefits unless otherwise authorized in writingauthorized, in advanceadvance and in 8 writing, by ADMINISTRATOR. .
9 C. CONTRACTOR shall draw upon cultural strengths maintain personnel files for each staff person, including management and utilize service delivery 10 other administrative positions, both direct and assistance in a manner that is trusted byindirect to the Contract, and familiar which shall include, but not be 11 limited to, many an application for employment, qualifications for the position, applicable licenses, waivers, 12 registrations, documentation of COUNTY’s ethnically bicultural/bilingual capabilities (if applicable), pay rate and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population servedevaluations 13 justifying pay increases.
B. 14 D. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a 15 manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR 16 shall maintain documents of such efforts which may include; but not be limited to: records of 17 participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies 18 of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to 19 enhance accessibility for, and sensitivity to, individuals clients who are physically challenged.
C. 20 E. CONTRACTOR shall notify ADMINISTRATORensure that all staff, paid or unpaid, complete necessary training prior to 21 discharging duties associated with their titles and any other training necessary to assist the 22 CONTRACTOR and COUNTY to be in writing, within seventy-two (72) hours, compliance with prevailing standards of any staffing vacancies or filling of vacant positions that occur during the term of the Contractpractice as well as 23 State and Federal regulatory requirements.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. 24 F. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and 25 have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the 26 P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
27 G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practicesprovide detailed job descriptions, P&Psincluding education and experience 28 requirements, documentation standards all applicable responsibilities, assigned duties, and any state regulatory requirementsworkflow for each delineated position.
29 H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs 30 Full-Time Equivalents (FTEs) continuously throughout the term of the Contract. One (1) FTE will shall be 31 equal to an average of forty (40) hours of work per week. DIRECT 32 33 PROGRAM Proposed FTEs Campus Administrator 0.25 34 Program Director 0.25 35 Regional Director of Operations 0.05 36 Office Coordinator II 0.50 Medical Records Technician 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI 37 Regional IT Support Analyst 0.02 1 HR Generalist 0.05 SUTS Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service - Transportation Worker 0.25 2 SUTS Counselor 2.80 3 SUTS Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 7.00 4 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 Coach 0.60 5 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 12.02 7 I. CONTRACTOR and ADMINISTRATOR may mutually agree, in writing, to modify the 8 Staffing Paragraph of this Exhibit A to the Contract. 9 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 1 EXHIBIT B 2 TO CONTRACT FOR PROVISION OF 3 SOBERING CENTER SERVICES 4 BETWEEN 5 COUNTY OF ORANGE 6 AND 7 TELECARE CORPORATION 8 NOVEMBER 1. One (1) DSH will be equal to sixty (60) minutes of direct service., 2020 THROUGH JUNE 30, 2023 9
Appears in 1 contract
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs establish a written Code of threshold languages as determined by COUNTY. Whenever possibleConduct for employees, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual volunteers, interns, and bicultural composition members of the clinical staffing does Board of Directors which will include, but not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consentslimited to, in writing, standards related to the filling use of those positions drugs and/or alcohol; staff-Client relationships; prohibition of sexual contact with non-bilingual staffClients; and conflict of interest. Salary savings resulting from such vacant positions may not be used Prior to cover costs other than salaries and employees benefits unless otherwise authorized in writingproviding any services pursuant to the Contract, in advanceall members of the Board of Directors, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted byemployees, volunteers, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus interns will agree in writing to maintain the standards set forth in the development Code of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population servedConduct.
B. CONTRACTOR shall make its best effort ensure that administrative staffing is sufficient to provide support the performance of services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. Contract.
C. CONTRACTOR shall maintain documents develop a policy governing supervision of such efforts staff that will be approved by ADMINISTRATOR. That policy will address the training needs and requirements for all staff.
D. CONTRACTOR shall provide ongoing supervision throughout all shifts to all staff, albeit paid or unpaid, direct line staff or supervisors/directors, to enhance service quality and program effectiveness. Supervision methods should include debriefings and consultation as needed, individual supervision or one-on-one support, and team meetings.
E. STAFF CONDUCT – CONTRACTOR shall establish a written Policies and Procedures for employees and members of the Board of Directors which may shall include; , but not be limited to: records standards related to the use of participation in COUNTYdrugs and/or alcohol; staff-sponsored Client relationships; prohibition of sexual conduct with Clients; prohibition of forging or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriatefalsifying documents or drug tests; and descriptions real or perceived conflict of measures taken interest. Situations that may be perceived as a conflict of interest shall be brought to enhance accessibility for, ADMINISTRATOR’s attention prior to the occurrence. Prior to providing any services pursuant to this Contract all employees shall agree in writing to maintain the standards set forth in the said Policies and sensitivity to, individuals who are physically challengedProcedures. A copy of the said Policies and Procedures shall be posted in writing in a prominent place in the treatment facility and updated annually by the Board of Directors.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. F. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) calendar days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: .
G. ▇▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure agrees that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation personnel assigned to the performance of the P&P training for each staff member services will be closely evaluated and place must be approved in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, advance by COUNTY and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan OCSD prior to hirebeginning services. At the discretion of COUNTY, personnel requiring advance approval and updated annual criminal checks through OCSD clearance include but are not limited to the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.following:
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.Licensed or Licensed waivered clinicians 2. Registered or Credentialed Substance Use Counselors
Appears in 1 contract
Sources: In Custody Substance Use Disorder Treatment Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall ensure that all staff are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&Ps training for each staff member and placed in their personnel files.
D. CONTRACTOR shall ensure that all new clinical and supervisory staff complete COUNTY’s New Provider Training.
E. CONTRACTOR shall ensure that all staff complete COUNTY’s Annual Provider Training and Annual Compliance Training.
F. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with HCA Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
G. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. H. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) calendar days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirementsAgreement.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs Full-Time Equivalents (FTEs) continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 FTE Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office SSI Outreach Specialist 3.00 Program Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.TOTAL CONTRACT FTEs 5.00
Appears in 1 contract
Sources: Contract for Supplemental Security Income Outreach Services
Staffing. A. “CONTRACTOR shall, at a minimum, employ a Medical Director (physician) who, prior to the delivery of services under DMC-ODS, has enrolled with DHCS under applicable state regulations, has been screened in accordance with 42 CFR 455.450(a) as a “limited” categorical risk within a year prior to serving as a Medical Director under DMC-ODS, and has signed a Medi- Cal Provider contract with DHCS as required by 42 CFR 431.107.
B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYthe population to be served under the Contract. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. Licensed, licensed waivered, and certified counselors to provide individual and groups counseling. Specialists with children/adolescents and criminal justice populations are desired.
E. Case manager(s) defined as a certified counselor or LPHA to provide linkages to comprehensive and holistic care.
F. Quality Assurance staff to track data outcomes and report on ability to meet performance HCA ASR 22-000202 objectives and ensure file compliance with this Contract and the DMC-ODS Implementation Plan.
G. CONTRACTOR and ADMINISTRATOR may mutually agree, in writing, to modify the staffing set forth in Subparagraph VI.; provided, however, such written agreement is made in advance of any staffing change.
H. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. I. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract.
J. CONTRACTOR may augment the above paid staff with volunteers or part-time student interns. County Unless waived by ADMINISTRATOR, prior to providing services pursuant to the Contract, interns shall be Master’s Candidates in Counseling or Social Work, have a Bachelor’s Degree in a related field, or are participating in any state recognized counseling certification program. CONTRACTOR shall provide a minimum of Orangeone (1) hour supervision for each ten (10) hours of work by interns or consistent with school or licensing Board requirements. CONTRACTOR shall provide supervision to volunteers as specified in the respective job descriptions or work agreements. Volunteer or student intern services may not comprise more than twenty percent (20%) of the services provided.
K. Exceptions to staffing requirements set forth above, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 may be requested if CONTRACTOR deems the decision will benefit the Program. Requests for exceptions shall be submitted in writing and approved in advance by ADMINISTRATOR.
L. All program staff having direct contact with Clients shall, within the first (1st) year of 47 Contract MA-042-18010321
E. employment, be trained in infectious disease recognition, crisis intervention techniques and to recognize physical and psychiatric symptoms that require appropriate referrals to other agencies. In order to complete required staff credentialing, CONTRACTOR shall ensure that all staffprogram staff including administrator, including volunteers and interns having direct contact with Clients complete the following trainings prior to providing direct client services:
1. Annual Provider Training
2. Cultural Competency Training
3. ASAM A Training 4. ASAM B Training 5. Five Continuing Education Units or Continuing Medical Education in alcohol and volunteers, are trained and have a clear understanding of all P&Psdrug use. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. HCA ASR 22-000202 CONTRACTOR shall ensure that on an annual basis, all program staff including administrator, volunteers and interns having direct contact with Clients shall complete the COUNTY’s County Annual Provider Training, County Annual Compliance Training, Training on topics related to alcohol and Annual drug use, Ethics and Boundaries, & Minimum one hour training in Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are availableCompetence.
M. CONTRACTOR shallshall develop a written plan and provide ongoing training on topics related to alcohol and drug use on an annual basis and submit to ADMINISTRATOR. All staff training shall be documented and maintained as part of the training plan. CONTRACTOR shall maintain documentation of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring policies and procedures; copies of literature in multiple languages and formats, at a minimumas appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged. CONTRACTOR shall refer to Culturally and Linguistically Appropriate Services (CLAS) adapted by DHCS to develop culturally informed services.
N. Substance Use Disorder Staffing levels and qualifications shall meet the requirements of the State Department of Health Care Services (DHCS) Counselor Certification Standards for California for Outpatient Services and CCR, Title 9, Chapter 8. All staff providing treatment services shall be licensed and/or certified in accordance with state requirements, and professional guidelines, as applicable. At least thirty percent (30%) of staff providing counseling (group, individual, case management, and intake) services in all AOD programs shall be licensed or certified pursuant to the requirements of Title 9, Division 4, Chapter 8. All other counseling staff shall be registered pursuant to Section 13035(f). Personnel files shall include the ethics of their licensing/certifying body for their professional designation.
O. CONTRACTOR shall provide the following staffing pattern expressed in FTEs continuously throughout the term pre-employment screening of any staff person/intern/volunteer providing any service pursuant to the Contract. One (1) FTE All new staff, volunteers, and interns shall pass a one-time “live scan” finger printing background check prior to employment. ADMINISTRATOR may change this approval mechanism at their discretion. The results of the fingerprint checks will be equal sent directly from the Department of Justice to an average of forty (40) hours of work per weekCONTRACTOR. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS Results must remain in staff file.
1. One (1) DSH All staff, prior to hiring, must meet the following requirements:
a. No person shall have been convicted of a sex offense for which the person is required to register as a sex offender under PC, Section 290;
b. No person shall have been convicted of an arson offense – PC, Sections 451, 451.1, 451.5, 452, 452.1, 453, 454, or 455;
c. No person shall have been convicted of any violent felony as defined in PC, Section 667.5, which involve doing bodily harm to another person, for which the staff member was convicted within five years prior to employment;
d. No person shall be on parole or Probation;
e. No person shall participate in the criminal activities of a criminal street gang and/or prison gang; and
f. No person shall have prior employment history of improper conduct, including but not limited to, forging or falsifying documents or drug tests, sexual assault or sexual harassment, or inappropriate behavior with staff or Clients at another treatment facility.
2. Exceptions to staffing requirements set forth above, may be requested if CONTRACTOR deems the decision will benefit the program. Requests for exceptions shall be equal to sixty (60) minutes of direct servicesubmitted in writing and approved in advance by ADMINISTRATOR.
Appears in 1 contract
Sources: Contract for Drug Medi Cal Substance Use Disorder Outpatient Services
Staffing. A. “CONTRACTOR shall, at a minimum, employ a Medical Director (physician) who, prior to the delivery of services under DMC-ODS, has enrolled with DHCS under applicable state regulations, has been screened in accordance with 42 CFR 455.450(a) as a “limited” categorical risk within a year prior to serving as a Medical Director under DMC-ODS, and has signed a Medi- Cal Provider contract with DHCS as required by 42 CFR 431.107.
B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYthe population to be served under the Contract. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. Licensed, licensed waivered, and certified counselors to provide individual and groups counseling. Specialists with children/adolescents and criminal justice populations are desired.
E. Case manager(s) defined as a certified counselor or LPHA to provide linkages to comprehensive and holistic care.
F. Quality Assurance staff to track data outcomes and report on ability to meet performance objectives and ensure file compliance with this Contract and the DMC-ODS Implementation Plan.
G. CONTRACTOR and ADMINISTRATOR may mutually agree, in writing, to modify the staffing set forth in Subparagraph VI.; provided, however, such written agreement is made in advance of any staffing change.
H. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. I. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract.
J. CONTRACTOR may augment the above paid staff with volunteers or part-time student interns. County Unless waived by ADMINISTRATOR, prior to providing services pursuant to the Contract, interns shall be Master’s Candidates in Counseling or Social Work, have a Bachelor’s Degree in a related field, or are participating in any state recognized counseling certification program. CONTRACTOR shall provide a minimum of Orangeone (1) hour supervision for each ten (10) hours of work by interns or consistent with school or licensing Board requirements. CONTRACTOR shall provide supervision to volunteers as specified in the respective job descriptions or work agreements. Volunteer or student intern services may not comprise more than twenty percent (20%) of the services provided.
K. Exceptions to staffing requirements set forth above, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 may be requested if CONTRACTOR deems the decision will benefit the Program. Requests for exceptions shall be submitted in writing and approved in advance by ADMINISTRATOR.
L. All program staff having direct contact with Clients shall, within the first (1st) year of 47 Contract MA-042-18010321
E. employment, be trained in infectious disease recognition, crisis intervention techniques and to recognize physical and psychiatric symptoms that require appropriate referrals to other agencies. In order to complete required staff credentialing, CONTRACTOR shall ensure that all staffprogram staff including administrator, including volunteers and interns having direct contact with Clients complete the following trainings prior to providing direct client services:
1. Annual Provider Training
2. Cultural Competency Training
3. ASAM A Training 4. ASAM B Training 5. Five Continuing Education Units or Continuing Medical Education in alcohol and volunteers, are trained and have a clear understanding of all P&Psdrug use. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that on an annual basis, all program staff including administrator, volunteers and interns having direct contact with Clients shall complete the COUNTY’s County Annual Provider Training, County Annual Compliance Training, Training on topics related to alcohol and Annual drug use, Ethics and Boundaries, & Minimum one hour training in Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are availableCompetence.
M. CONTRACTOR shallshall develop a written plan and provide ongoing training on topics related to alcohol and drug use on an annual basis and submit to ADMINISTRATOR. All staff training shall be documented and maintained as part of the training plan. CONTRACTOR shall maintain documentation of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring policies and procedures; copies of literature in multiple languages and formats, at a minimumas appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged. CONTRACTOR shall refer to Culturally and Linguistically Appropriate Services (CLAS) adapted by DHCS to develop culturally informed services.
N. Substance Use Disorder Staffing levels and qualifications shall meet the requirements of the State Department of Health Care Services (DHCS) Counselor Certification Standards for California for Outpatient Services and CCR, Title 9, Chapter 8. All staff providing treatment services shall be licensed and/or certified in accordance with state requirements, and professional guidelines, as applicable. At least thirty percent (30%) of staff providing counseling (group, individual, case management, and intake) services in all AOD programs shall be licensed or certified pursuant to the requirements of Title 9, Division 4, Chapter 8. All other counseling staff shall be registered pursuant to Section 13035(f). Personnel files shall include the ethics of their licensing/certifying body for their professional designation.
O. CONTRACTOR shall provide the following staffing pattern expressed in FTEs continuously throughout the term pre-employment screening of any staff person/intern/volunteer providing any service pursuant to the Contract. One (1) FTE All new staff, volunteers, and interns shall pass a one-time “live scan” finger printing background check prior to employment. ADMINISTRATOR may change this approval mechanism at their discretion. The results of the fingerprint checks will be equal sent directly from the Department of Justice to an average of forty (40) hours of work per weekCONTRACTOR. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS Results must remain in staff file.
1. One (1) DSH All staff, prior to hiring, must meet the following requirements:
a. No person shall have been convicted of a sex offense for which the person is required to register as a sex offender under PC, Section 290;
b. No person shall have been convicted of an arson offense – PC, Sections 451, 451.1, 451.5, 452, 452.1, 453, 454, or 455;
c. No person shall have been convicted of any violent felony as defined in PC, Section 667.5, which involve doing bodily harm to another person, for which the staff member was convicted within five years prior to employment;
d. No person shall be on parole or Probation;
e. No person shall participate in the criminal activities of a criminal street gang and/or prison gang; and
f. No person shall have prior employment history of improper conduct, including but not limited to, forging or falsifying documents or drug tests, sexual assault or sexual harassment, or inappropriate behavior with staff or Clients at another treatment facility.
2. Exceptions to staffing requirements set forth above, may be requested if CONTRACTOR deems the decision will benefit the program. Requests for exceptions shall be equal to sixty (60) minutes of direct servicesubmitted in writing and approved in advance by ADMINISTRATOR.
Appears in 1 contract
Sources: Contract for Drug Medi Cal Substance Use Disorder Outpatient Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees employees’ benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and County of Orange, Health Care Agency File Folder: M042NW042 Page 40 of 45 Contract MA-042-18010267 linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state State and Federal regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state State and Federal regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan Live Scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan Live Scan results as long as all the internet checks have been completed and are acceptable.
. County of Orange, Health Care Agency File Folder: M042NW042 Page 41 of 45 Contract MA-042-18010267 J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Contract for Collaborative Court Full Service Partnership Services
Staffing. A. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in Full- Time Equivalents (FTE) continuously throughout the term of the Agreement. One (1) FTE will be equal to an average of forty (40) hours work per week. ADMINISTRATION Financial Manager Program Supervisor ADMINISTRATION SUBTOTAL 1.08 PROGRAM Housing Navigation Counselor 6.00 PROGRAM SUBTOTAL 6.00 TOTAL FTEs 7.08
B. CONTRACTOR shall recruit, hire, train and maintain staff who are individuals in recovery, have a history of participating in behavioral health services, or have lived experience with behavioral health issues. These individuals shall not be currently receiving services directly from CONTRACTOR. Documentation may include, but not be limited to, the following: Records attesting to efforts made in recruitment and hiring practices and identification of measures taken to enhance accessibility for potential staff in these categories.
C. CONTRACTOR shall ensure that all staff are trained and have a clear understanding of all ADMINISTRATOR and CONTRACTOR P&Ps related to the services provided under the Agreement. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member, and place it in their personnel files. //
D. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYADMINISTRATOR. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. E. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; , but not be limited to: records Records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring policies and procedures (P&Ps); copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. F. CONTRACTOR may augment the above paid staff with volunteers or interns upon written approval of ADMINISTRATOR. CONTRACTOR shall provide supervision to volunteers as specified in their respective job descriptions or work contracts.
G. CONTRACTOR shall maintain personnel files for each staff member, including the Program Director and other administrative positions, which shall include, but not be limited to, an application for employment, qualifications for the position, documentation of bicultural/bilingual capabilities (if applicable), pay rate and evaluations justifying pay increases.
H. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, hours of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. I. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, advance of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel filesAgreement.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. J. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All 1. CONTRACTOR staff must have an initial Department of Justice live scan prior to hireshall develop a training curriculum and procedures for new Housing Navigators. The curriculum shall include ongoing plans for supervision and support for Housing Navigators, and updated annual criminal checks through CONTRACTOR shall conduct or facilitate required trainings for the internetHousing Navigation Staff and shall develop and provide training protocol and/or informational materials and updates as requested by COUNTY.
2. Training shall include, utilizing Megan’s Lawbut may not be limited to, Orange County Sheriff’sthe following:
a. Policies, procedures and/or guidelines outlining the roles, expectations, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all responsibilities for the internet checks have been completed Housing Navigation Staff;
b. Referral guidelines for Housing Navigation services
c. Orientation to Recovery Principles;
d. COUNTY and are acceptableCOUNTY-contracted mental health programs, community resources;
e. Strategies for self-care and prevention of burn-out;
f. Data collection requirements; and
g. Performance outcome measures.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. 3. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, required training will obtain a NPI upon commencement of the Contract or be completed prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are availableclients.
M. CONTRACTOR shallK. The Housing Navigation Program Supervisor shall seek input from clients, at a minimumservice providers for ongoing program development. The Supervisor shall directly supervise the Navigators, provide and be responsible for ensuring services are in collaboration with the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – client’s primary treatment provider and/or Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS team, as applicable.
L. In addition to responsibility for ensuring all services identified in this Exhibit A to the Agreement are provided, the Supervisor responsibilities shall also include, but not be limited to:
1. One (1) DSH will be equal Implementation, supervision and tracking outcomes of housing navigation activities and interventions;
2. Maintain ongoing communication with appropriate stakeholders on needs assessments, and efficient delivery of services;
3. Research, evaluate, and implement Best Practices as they relate to sixty (60) minutes Housing Navigation and ensure the program continues to progress towards achieving positive outcomes;
4. Submittal of direct service.monthly data to ADMINISTRATOR with verification that outcome data is correct;
Appears in 1 contract
Sources: Housing Navigator Services Agreement
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYADMINISTRATOR. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures (P&P); copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321Agreement.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs Full-Time Equivalents (FTE) continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 FTE Program Director 1.00 Licensed Clinical Supervisor Assistant Program Director 1.00 Office Back to Work Specialist 1.00 Case Manager 4.00 Counselor 3.00 Counselor/Outreach Worker 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead Dual Diagnosis Specialist 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist Facility Manager 1.00 Housing Specialist 1.00 Peer Recovery Specialist Program Assistant 1.00 Regional Clinical Supervisor 0.50 Registered Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician Veteran Liaison 1.00 Psychiatrist (Subcontractor) 0.50 Veteran Outreach Worker 1.00 Subcontractor TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.FTEs
Appears in 1 contract
Sources: Contract for Multi Service Center Services for Homeless Mentally Ill Adults
Staffing. A. “CONTRACTOR shall, at a minimum, employ a Medical Director (physician) who, prior to the delivery of services under DMC-ODS, has enrolled with DHCS under applicable state regulations, has been screened in accordance with 42 CFR 455.450(a) as a “limited” categorical risk within a year prior to serving as a Medical Director under DMC-ODS, and has signed a Medi- Cal Provider contract with DHCS as required by 42 CFR 431.107.
B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYthe population to be served under the Contract. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. Licensed, licensed waivered, and certified counselors to provide individual and groups counseling. Specialists with children/adolescents and criminal justice populations are desired.
E. Case manager(s) defined as a certified counselor or LPHA to provide linkages to comprehensive and holistic care.
F. Quality Assurance staff to track data outcomes and report on ability to meet performance objectives and ensure file compliance with this Contract and the DMC-ODS Implementation Plan.
G. CONTRACTOR and ADMINISTRATOR may mutually agree, in writing, to modify the staffing set forth in Subparagraph VI.; provided, however, such written agreement is made in advance of any staffing change.
H. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. I. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of OrangeHCA ASR 22-000202 J. CONTRACTOR may augment the above paid staff with volunteers or part-time student interns. Unless waived by ADMINISTRATOR, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR prior to providing services pursuant to the Contract, interns shall ensure that all staffbe Master’s Candidates in Counseling or Social Work, including interns and volunteers, are trained and have a clear understanding of all P&PsBachelor’s Degree in a related field, or are participating in any state recognized counseling certification program. CONTRACTOR shall provide signature confirmation a minimum of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One one (1) FTE will be equal to an average of forty hour supervision for each ten (4010) hours of work per weekby interns or consistent with school or licensing Board requirements. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County CONTRACTOR shall provide supervision to volunteers as specified in the respective job descriptions or work agreements. Volunteer or student intern services may not comprise more than twenty percent (20%) of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct servicethe services provided.
Appears in 1 contract
Sources: Contract for Drug Medi Cal Substance Use Disorder Outpatient Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees employees’ benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural County of Orange, Health Care Agency File Folder: M042NW044 Page 40 of 45 Contract MA-042-18010274 background of the Clients to be servicedserved. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards standards, and any state State regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state State regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan Live Scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan Live Scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.. County of Orange, Health Care Agency File Folder: M042NW044 Page 41 of 45 Contract MA-042-18010274
K. All HIPAA covered healthcare providers, individuals individuals, and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 of Operations 0.15 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Office Coordinator 1.00 Office Data Mining and Analysis Specialist 1.00 Regional IS Business Manager 1.00 Office Assistant 2.00 Office Assistant/0.07 Regional IT Support Analyst 0.05 Billing Specialist 1.00 HR Generalist 0.11 Medical Records/Tech 1.00 Quality Coordinator/Trainer 1.00 Team Leader 1.00 Case Manager II 5.00 Case Manager II (AOT) 1.00 Case Manager II (Housing Project Support) 1.00 Mental Health Rehabilitation Specialist 2.00 Housing Specialist/Coordinator 1.00 Education/Employment Specialist 1.00 Peer Support Specialist 1.00 LVN/LPT 1.50 Clinician 1.50 Psychiatrist (Subcontractor) 0.49 Psychiatrist (Subcontractor) 0.25 TOTAL DIRECT PROGRAM FTEs 24.12 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ M042NW044 Page 42 of 47 45 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 18010274 N. WORKLOAD STANDARDS STANDARDS
1. One (1) DSH will be equal to sixty (60) minutes of direct service.
2. CONTRACTOR shall provide an average of one hundred (100) DSHs per month or one thousand two hundred (1,200) DSHs per year per FTE of direct clinician time which shall include Mental Health, Case Management, Crisis Intervention, and Medication Management Services. CONTRACTOR understands and agrees that this is a minimum standard and shall make every effort to exceed this minimum, unless otherwise approved by ADMINISTRATOR.
3. CONTRACTOR shall, during the term of the Contract, provide a minimum of fifteen thousand eight hundred and sixty four (15,864) DSH, with a minimum of eight hundred eighty eight (888) hours of medication support services and fourteen thousand nine hundred and seventy six (14,976) hours of other mental health, case management, and/or crisis intervention services as outlined below. CONTRACTOR shall monitor staff productivity and establish expectations, in consultation with COUNTY, in order to maximize the utilization of services and demonstrate efficient and effective management of program staff and resources.
4. CONTRACTOR shall maintain an active and ongoing caseload of one hundred and twelve (112) Clients throughout the term of the Contract.
Appears in 1 contract
Sources: Contract for General Population Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR CONTRACTOR shall provide, or cause to be provided, provide education and training to staff to address cultural and linguistic needs of population served. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321Agreement.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place it in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards standards, and any state and federal regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards standards, and any state and federal regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan▇▇▇▇▇’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs FTE Regional Director 0.25 of Operations 0.20 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Team Leader (Licensed) 1.00 Office Manager Coordinator 1.00 Office Assistant 2.00 Office Assistant/IS Regional Business Specialist 0.10 Data Mining and Analysis Specialist 1.00 Billing Specialist 1.50 Office Coordinator I 1.00 Medical Records Technician 1.00 HR Generalist 0.04 Regional IT Support Analyst 0.10 Driver 1.00 Case Manager I 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/Case Manager II 2.00 Benefits 7.00 Housing Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Drug Testing Coordinator 0.50 Peer Support Specialist 1.00 Peer Recovery Specialist Coach 1.00 Licensed Vocational Nurse 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 0.20 Clinician 2.00 Quality Coordinator/Trainer 1.00 Registered Nurse 0.80 TOTAL DIRECT PROGRAM CONTRACT FTEs 30.96 N. 28.26 K. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Enhanced Recovery Full Service Partnership Services
Staffing. 2 A. CONTRACTOR shall establish a written Code of Conduct for employees, volunteers, interns, 3 and members of the Board of Directors which will include, but not be limited to, standards related to the 4 use of drugs and/or alcohol; staff-client relationships; prohibition of sexual contact with clients; and 5 conflict of interest. Prior to providing any services pursuant to this Agreement, all members of the 6 Board of Directors, employees, volunteers, and interns will agree in writing to maintain the standards set 7 forth in the Code of Conduct.
8 B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold 9 languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. 10 Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical 11 staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless 12 ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. 13 Salary savings resulting from such vacant positions may not be used to cover costs other than salaries 14 and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. 15 C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract this Agreement in a 16 manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR 17 shall maintain documents of such efforts which may include; but not be limited to: records of 18 participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and 19 procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of 20 measures taken to enhance accessibility for, and sensitivity to, individuals who are physically 21 challenged.
C. 22 D. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of 23 any staffing vacancies or filling of vacant positions that occur during the term of the Contractthis Agreement.
D. 24 E. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in 25 advance, of any new staffing changes; including promotions, temporary FTE changes and internal or 26 external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel filesthis agreement.
27 F. ADMINISTRATOR and CONTRACTOR shall ensure that all staff complete may mutually agree, in advance and in writing, to 28 adjust the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Trainingstaffing requirements described in this paragraph.
29 G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs Full- 30 Time Equivalents (FTEs) continuously throughout the term of the Contractthise Agreement. One (1) FTE will be 31 equal to an average of forty (40) hours of work per week. DIRECT 32 33 34 35 36 37 PROGRAM FTEs FTE Regional Director 0.25 0.50 Program Director/Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor 1.00 Business Office Manager 1.00 Office Assistant 2.00 Office Assistant/Regional IS Business Specialist 0.13 Employee Relations Manager 0.25 Data Mining and Analysis Specialist 1.00 Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator Administrative Assistant/Receptionist/Human Resources Clerk 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst Medical Records Clerk 1.00 Driver 1.00 Personal Service Serv. Coordinator – Lead IPSC I 3.00 Personal Serv. Coordinator IIPSC II 4.00 Team Leader 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator Housing Specialist 1.00 Education/Employment Specialist 1.00 Housing Peer Support Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician Nurse 1.00 Psychiatrist (Subcontractor) 0.50 0.75 TOTAL DIRECT PROGRAM CONTRACT FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.22.63 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
Appears in 1 contract
Sources: Agreement for Provision of Enhanced Recovery Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR CONTRACTOR shall provide, or cause to be provided, provide education and training to staff to address cultural and linguistic needs of population served. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.Agreement. // // 34 of 3538 EXHIBIT A X:\CONTRACTS - 2018 -\2018-2019\BH\TEL03 Enhanced Recovery FSP FY 18-19 - JC.doc TEL03BHKK19 11 22 33 44 55 66 77 88 99 1010 111 1212 1313 1414 1515 1616 1717 1818 1919 2020 2121 222 2323 2424 2525 2626 2727 2828 2929 3030 3131 3232 333 3434 3535 3636 3737
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321Agreement.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place it in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Training and Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards standards, and any state and federal regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards standards, and any state and federal regulatory requirements.
I I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan▇▇▇▇▇’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) PROGRAM FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program of Operations 0.20 Clinical Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Team Leader (Licensed) 1.00 Office Manager Coordinator 1.00 Office Assistant 2.00 Office IS Regional Business Specialist 0.10 Data Mining and Analysis Specialist 1.00 Billing Specialist 2.001.50 Administrative Assistant/Billing Specialist 2.00 County HR Assistant/Receptionist Office Coordinator I 1.00 Medical Records Technician 1.00 Regional IT Support Analyst 0.10 Driver 1.00 35 of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-0423538 EXHIBIT A X:\CONTRACTS - 2018 -\2018-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 2019\BH\TEL03 Enhanced Recovery FSP FY 18-19 - JC.doc TEL03BHKK19 11 22 33 44 55 66 77 88 99 1010 111 1212 1313 1414 1515 1616 1717 1818 1919 2020 2121 222 2323 2424 2525 2626 2727 2828 2929 3030 3131 3232 333 3434 3535 3636 3737 Personal Service Coordinator – Lead 1.00 I 3.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator II 6.00 Housing Specialist 1.00 Education/Employment Specialist 1.00 Housing Drug Testing Coordinator 0.50 Peer Support Specialist 1.00 Peer Recovery Specialist Coach 1.00 Licensed Vocational Nurse 1.50 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 0.201.00 Nurse Practitioner (Subcontractor) 0.80 Psychiatrist (Subcontractor) 0.50 0.20 Quality Coordinator/Trainer 1.00 Registered Nurse 1.00 TOTAL DIRECT PROGRAM CONTRACT FTEs 30.96 N. 28.6030.14 JK. WORKLOAD STANDARDS STANDARDS
1. One (1) DSH will be equal to sixty (60) minutes of direct service.
2. CONTRACTOR shall provide an average of one hundred (100) DSHs per month or one thousand two hundred (1,200) DSHs per year per FTE of direct clinician time which shall include Mental Health, Case Management, Crisis Intervention, and Medication Management Services. CONTRACTOR understands and agrees that this is a minimum standard and shall make every effort to exceed this minimum, unless otherwise approved by ADMINISTRATOR.
3. CONTRACTOR shall provide a minimum of fifteennineteen thousand ninetwo hundred thirty-six (15,936seventy-two (19,272) direct service hours for Client related services, with a minimum of one thousand four hundred forty (1,440) hours of medication support services and fourteenseventeen thousand foureight hundred ninety-six (14,496thirty-two (17,832) hours of other mental health, case management and/or crisis intervention services as outlined below. CONTRACTOR understands and agrees that these are minimum requirements and shall make every effort to exceed these minimums.
4. CONTRACTOR shall maintain an active and ongoing caseload of one hundred forty-one (141) Clients throughout the term of the Agreement. The make-up of the Clients shall be as follows: one hundred and nine (109) Clients who are on LPS conservatorship and currently, or have history of placement, in long-term care facilities or residential rehabilitation care facilities; and thirty-two (32) Clients who are participating in the COUNTY’s Assisted Intervention court. For Enhanced Recovery Full 36 of 3538 EXHIBIT A X:\CONTRACTS - 2018 -\2018-2019\BH\TEL03 Enhanced Recovery FSP FY 18-19 - JC.doc TEL03BHKK19 11 22 33 44 55 66 77 88 99 1010 111 1212 1313 1414 1515 1616 1717 1818 1919 2020 2121 222 2323 2424 2525 2626 2727 2828 2929 3030 3131 3232 333 3434 3535 3636 3737 Service Partnership, CONTRACTOR shall ensure a Client-to-staff ratio of fifteen to twenty (15-20) Clients to one (1) staff.
Appears in 1 contract
Sources: Agreement for Provision of Enhanced Recovery Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees employees’ benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be servicedserved. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards standards, and any state State and Federal regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards standards, and any state State and Federal regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan Live Scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan▇▇▇▇▇’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan Live Scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals individuals, and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 of Operations 0.15 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Office Coordinator/Administrative Assistant 1.00 Office Data Analyst 1.00 IS Business Services Manager 1.00 Office Assistant 2.00 Office Assistant/0.07 Billing Specialist 2.00 County of Orange, Regional IT Support Analyst 0.09 Quality Coordinator/Trainer 1.00 Driver 1.00 HR Generalist 0.18 Team Leader (Unlicensed) 2.00 Team Leader (Licensed) 1.00 LVN/LPT 2.00 Housing Specialist 1.00 Employment Specialist 1.00 Case Manager II 8.00 Case Manager II- AOT 1.00 Case Manager II- Community Outreach 2.00 Mental Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II Rehabilitation Specialist 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Support Specialist 3.00 Clinician 3.00 Peer Recovery Specialist Coach 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 1.20 Psychiatrist (Subcontractor) 0.50 0.83 TOTAL DIRECT PROGRAM FTEs 30.96 40.51 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Contract for General Population Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in advance and in writing, to the filling of those positions with non-non- bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized authorized, in writing, writing and in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide ensure that services provided pursuant to the Contract Agreement are provided in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain ensure that documents are maintained of such efforts which may include; , but not be limited to: , records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as // appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall ensure that all psychiatrists and medical practitioners are trained and have a clear understanding of all P&Ps.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. E. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, advance of any new staffing changes; , including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel filesAgreement.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Training and Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure that all psychiatrists and medical practitioners complete the COUNTY’s Annual Provider Training and Annual Compliance Training.
H. CONTRACTOR shall ensure compliance with ADMINISTRATOR ADMINISTRATOR’s Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. I. CONTRACTOR and CONTRACTOR’s psychiatrist must obtain designated status from the COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards initiate involuntary detentions per section 5150 of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan the Welfare & Institutions Code prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptableproviding any services.
J. CONTRACTOR and CONTRACTOR’s physicians shall provide trainings to staff on professional boundaries maintain current Cardiopulmonary Resuscitation (CPR) and include topics such as: appropriate communication and interactions and the use of self-disclosuresAutomated External Defibrillator (AED) certification.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional PSYCHIATRIC SERVICES FTE Medical Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 0.40 Office Manager 1.00 0.37 Accountant 0.07 Subcontractor 4.46 SUBTOTAL PSYCHIATRIC SERVICES 5.30 BASIC MEDICAL SERVICES Medical Director 0.10 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 Manager 0.12 Subcontractor 0.35 SUBTOTAL BASIC MEDICAL SERVICES 0.57 PROGRAM TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS FTE 5.87 1. One The medical director and all psychiatrists providing services at the CSU must be licensed and possess a current Physician’s and Surgeon’s Certificate issued by the State of California Board of Examiners and have completed a three year training program in psychiatry, as approved by the Council on Medical Education of the American Medical Association, the Accreditation Council for Graduate Medical Education (1ACGME), or the American Osteopathic Association. For the purposes of this Agreement, a third (3rd) DSH will year psychiatric resident, in an approved formal training program, shall be equal to sixty (60) minutes defined as a licensed psychiatrist only when providing services described herein under the direct supervision of direct serviceCONTRACTOR’s medical director. Services must be provided in at least the threshold languages, as defined by the County.
Appears in 1 contract
Sources: Agreement for Provision of Psychiatric and Basic Medical Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
. // County of Orange, Health Care Agency File Folder: M042NW043 Page 43 of 47 Contract MA-042-18010268 C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Contract for General Population Full Service Partnership Services
Staffing. A. CONTRACTOR shall establish a written Code of Conduct for employees, volunteers, interns, and members of the Board of Directors which will include, but not be limited to, standards related to the use of drugs and/or alcohol; staff-Client relationships; prohibition of sexual contact with Clients; and conflict of interest. Prior to providing any services pursuant to the Agreement, all members of the Board of Directors, employees, volunteers, and interns will agree in writing to maintain the standards set forth in the Code of Conduct.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring policies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual CONTRACTOR shall work with the COUNTY or other interpreters for other languages as needed. Direct capacity to conduct culturally and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual linguistically appropriate engagement and bicultural staff unless ADMINISTRATOR consents, to serve Clients in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries languages and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATORASL is highly desirable. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR CONTRACTOR shall provide, or cause to be provided, provide education and training to staff to address cultural and linguistic needs of population served. All clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employee benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. E. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) calendar days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel filesAgreement.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office AssistantG. WORKLOAD STANDARDS
1. CONTRACTOR shall maintain an average monthly caseload of thirty-five (35) CalWORKs Clients per clinical/Billing Specialist 2.00 County counseling FTE, and provide a minimum of Orangefourteen thousand eight hundred fifty-six (14,856) DSH. CONTRACTOR shall maintain an active and ongoing caseload of three hundred and fifty (350) Clients throughout the term of the Agreement. The parties understand that program caseload is dependent upon COUNTY CalWORKs Team referrals which is based on the number of referrals received from SSA CalWORKs. The parties understand further that ADMINISTRATOR will review services provided quarterly and upon mutual written agreement, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 units of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1service may be adjusted.
2. One (1) DSH will be equal to sixty (60) minutes of direct Client service.
3. The CONTRACTOR shall provide an average of one hundred (100) DSHs per month per FTE, or one thousand two hundred (1,200) DSHs per year per FTE of direct service time which may include mental health, substance abuse, case management and crisis intervention. CONTRACTOR understands and agrees that this is a minimum standard and shall make every effort to exceed this minimum. CONTRACTOR shall monitor staff productivity and establish expectations, in consultation with COUNTY, in order to maximize the utilization of services and demonstrate efficient and effective management of program staff and resources.
4. CONTRACTOR shall report Alcohol and Drug Units of Service as number of face-to- face contacts.
5. CONTRACTOR shall report Mental Health Units of Service as number of minutes.
Appears in 1 contract
Staffing. A. “CONTRACTOR shall, at a minimum, employ a Medical Director (physician) who, prior to the delivery of services under DMC-ODS, has enrolled with DHCS under applicable state regulations, has been screened in accordance with 42 CFR 455.450(a) as a “limited” categorical risk within a year prior to serving as a Medical Director under DMC-ODS, and has signed a Medi-Cal Provider contract with DHCS as required by 42 CFR 431.107.
B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYthe population to be served under the Contract. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. Licensed, licensed waivered, and certified counselors to provide individual and groups counseling. Specialists with children/adolescents and criminal justice populations are desired.
▇. ▇▇▇▇ manager(s) defined as a certified counselor or LPHA to provide linkages to comprehensive and holistic care.
F. Quality Assurance staff to track data outcomes and report on ability to meet performance objectives and ensure file compliance with this Contract and the DMC-ODS Implementation Plan.
▇. ▇▇▇▇▇▇▇▇▇▇ and ADMINISTRATOR may mutually agree, in writing, to modify the staffing set forth in Subparagraph VI.; provided, however, such written agreement is made in advance of any staffing change.
H. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. I. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. HCA ASR 22-000202 County of Orange, Orange Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract M042DR109-Phx House MA-042-1801032119010286 Contract.
E. J. CONTRACTOR may augment the above paid staff with volunteers or part-time student interns. Unless waived by ADMINISTRATOR, prior to providing services pursuant to the Contract, interns shall be Master’s Candidates in Counseling or Social Work, have a Bachelor’s Degree in a related field, or are participating in any state recognized counseling certification program. CONTRACTOR shall provide a minimum of one (1) hour supervision for each ten (10) hours of work by interns or consistent with school or licensing Board requirements. CONTRACTOR shall provide supervision to volunteers as specified in the respective job descriptions or work agreements. Volunteer or student intern services may not comprise more than twenty percent (20%) of the services provided.
K. Exceptions to staffing requirements set forth above, may be requested if CONTRACTOR deems the decision will benefit the Program. Requests for exceptions shall be submitted in writing and approved in advance by ADMINISTRATOR.
L. All program staff having direct contact with Clients shall, within the first (1st) year of employment, be trained in infectious disease recognition, crisis intervention techniques and to recognize physical and psychiatric symptoms that require appropriate referrals to other agencies. In order to complete required staff credentialing, CONTRACTOR shall ensure that all staffprogram staff including administrator, including volunteers and interns having direct contact with Clients complete the following trainings prior to providing direct client services:
1. Annual Provider Training
2. Cultural Competency Training
3. ASAM A Training 4. ASAM B Training 5. Five Continuing Education Units or Continuing Medical Education in alcohol and volunteers, are trained and have a clear understanding of all P&Psdrug use. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that on an annual basis, all program staff including administrator, volunteers and interns having direct contact with Clients shall complete the COUNTY’s County Annual Provider Training, County Annual Compliance Training, Training on topics related to alcohol and Annual drug use, Ethics and Boundaries, & Minimum one hour training in Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are availableCompetence.
M. CONTRACTOR shall, at shall develop a minimum, written plan and provide the following staffing pattern expressed in FTEs continuously throughout the term ongoing training on topics related to alcohol and drug use on an annual basis and submit to ADMINISTRATOR. All staff training shall be documented and maintained as part of the Contracttraining plan. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 HCA ASR 22-000202 County of Orange, Orange Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract M042DR109-Phx House MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I19010286 CONTRACTOR shall maintain documentation of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring policies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged. CONTRACTOR shall refer to Culturally and Linguistically Appropriate Services (CLAS) adapted by DHCS to develop culturally informed services.
N. Substance Use Disorder Staffing levels and qualifications shall meet the requirements of the State Department of Health Care Services (DHCS) Counselor Certification Standards for California for Outpatient Services and CCR, Title 9, Chapter 8. All staff providing treatment services shall be licensed and/or certified in accordance with state requirements, and professional guidelines, as applicable. At least thirty percent (30%) of staff providing counseling (group, individual, case management, and intake) services in all AOD programs shall be licensed or certified pursuant to the requirements of Title 9, Division 4, Chapter 8. All other counseling staff shall be registered pursuant to Section 13035(f). Personnel files shall include the ethics of their licensing/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinatorcertifying body for their professional designation.
O. CONTRACTOR shall provide pre-employment screening of any staff person/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach intern/volunteer providing any service pursuant to the Contract. All new staff, volunteers, and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS interns shall pass a one-time “live scan” finger printing background check prior to employment. ADMINISTRATOR may change this approval mechanism at their discretion. The results of the fingerprint checks will be sent directly from the Department of Justice to CONTRACTOR. Results must remain in staff file.
1. One (1) DSH All staff, prior to hiring, must meet the following requirements:
a. No person shall have been convicted of a sex offense for which the person is required to register as a sex offender under PC, Section 290;
b. No person shall have been convicted of an arson offense – PC, Sections 451, 451.1, 451.5, 452, 452.1, 453, 454, or 455;
c. No person shall have been convicted of any violent felony as defined in PC, Section 667.5, which involve doing bodily harm to another person, for which the staff member was convicted within five years prior to employment;
d. No person shall be on parole or Probation;
e. No person shall participate in the criminal activities of a criminal street gang and/or prison gang; and
f. No person shall have prior employment history of improper conduct, HCA ASR 22-000202 County of Orange Health Care Agency File Folder: M042DR109-Phx House MA-042-19010286 including but not limited to, forging or falsifying documents or drug tests, sexual assault or sexual harassment, or inappropriate behavior with staff or Clients at another treatment facility.
2. Exceptions to staffing requirements set forth above, may be requested if CONTRACTOR deems the decision will benefit the program. Requests for exceptions shall be equal to sixty (60) minutes of direct servicesubmitted in writing and approved in advance by ADMINISTRATOR.
Appears in 1 contract
Sources: Contract for Drug Medi Cal Substance Use Disorder Outpatient Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall ensure that all staff are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&Ps training for each staff member and placed in their personnel files.
D. CONTRACTOR shall ensure that all new clinical and supervisory staff complete the COUNTY’s New Provider Training.
E. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training and Annual Compliance Training.
F. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with HCA Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
G. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. H. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) calendar days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirementsAgreementagreement.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs Full-Time Equivalents (FTEs) continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 FTE Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office SSI Outreach Specialist 3.00 Program Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. 1.00 5.00 TOTAL CONTRACT FTEs 5.00 J. WORKLOAD STANDARDS 1. One – CONTRACTOR shall achieve a minimum of a ninety percent (190%) DSH will be equal overall approval rate for SSI applications submitted to sixty the SSA, and an eighty-five (6085%) minutes approval rate for SSI Special Circumstances applications submitted to the SSA, as specified in the Services Paragraph of direct servicethis Exhibit A-12 to the Agreement.
Appears in 1 contract
Sources: Contract for Supplemental Security Income Outreach Services
Staffing. A. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in Full- Time Equivalents (FTEs) continuously throughout the term of the Agreement. One (1) FTE shall be equal to an average of forty (40) hours work per week. PROGRAM FTEs Program Manager 1.00 Training and Content Specialist 0.20 Early Childhood Mental Health Consultant 5.00 TOTAL FTEs 6.20
B. CONTRACTOR shall make best effort to include bilingual/bicultural services to meet the diverse needs of the community threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be recruited and retained. Any clinical staffing vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. CONTRACTOR is highly encouraged to augment the above paid staff with qualified and trained volunteers and/or interns upon written approval of ADMINISTRATOR. CONTRACTOR shall provide ongoing supervision to volunteers and/or interns consistent with the prevailing educational and practice standards or as specified by ADMINISTRATOR.
E. CONTRACTOR shall maintain personnel files for each staff member, both administrative and programmatic, both direct and indirect, which shall include, but not be limited to, an application for employment, qualifications for the position, documentation of bicultural/bilingual capabilities (if applicable), pay rate and evaluations justifying pay increases.
F. CONTRACTOR shall establish clear P&Ps pertaining to staff’s work location options (i.e. office vs. field/home) and equipment usage (e.g., cell phones, texting devices, and computers). The P&Ps shall address at the minimum the following:
1. Eligibility and selection criteria;
2. Staff’s field/home on-duty conduct and responsibilities;
3. Supervision plan of staff and equipment including emergency procedure; and
4. Confidentiality and records keeping.
G. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. Agreement. CONTRACTOR’s notification shall include at a minimum the following information: employee name(s), position title(s), date(s) of resignation, date(s) of hire, and a description of recruitment activity. H CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321Agreement.
E. I. CONTRACTOR shall ensure that all staff, including interns albeit paid or unpaid, complete necessary training prior to discharging duties associated with their titles and volunteersany other training necessary to assist the CONTRACTOR and COUNTY to be in compliance with prevailing standards of practice as well as State and Federal regulatory requirements.
J. CONTRACTOR shall provide ongoing supervision throughout all shifts to all staff, albeit paid or unpaid, direct line staff or supervisors/directors, to enhance service quality and program effectiveness. Supervision methods should include debriefings and consultation as needed, individual supervision or one-on-one support, and team meetings. Supervision should be provided by a supervisor who has extensive knowledge regarding mental health issues.
K. CONTRACTOR shall ensure that all staff are trained and have a clear understanding of all CONTRACTOR’s administrative and program P&Ps. CONTRACTOR shall provide signature confirmation of the its P&P training for each staff member and place in their personnel files.
F. L. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall providenot engage in, or cause permit any of its employees or subcontractors, to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan conduct research activity on COUNTY Participants without obtaining prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to written authorization from ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shalland ADMINISTRATOR may mutually agree, at a minimumin writing, provide to modify the following staffing pattern expressed in FTEs continuously throughout Staffing Paragraph of this Exhibit A to the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.// // // // // // // // // // // // // // // // // // // // // // // // // // // // // // // // // // //
Appears in 1 contract
Sources: Contract for Early Childhood Mental Health Consultation Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall ensure that all staff are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&Ps training for each staff member and placedplace the signature confirmation in their personnel files.
D. CONTRACTOR shall ensure that all staff complete COUNTY’s Annual Provider Training and Annual Compliance Training.
E. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with HCA Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
F. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, hours of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. G. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) calendar days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirementsagreement.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs Full-Time Equivalents (FTEs) continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. PERIOD FOUR FTEs DIRECT ADMINISTRATIVE President 0.08 TOTAL ADMINISTRATIVE FTEs 0.08 DIRECT PROGRAM FTEs Regional Director President 0.17 Senior Client Case Manager 0.50 Client Case Managers 1.50 Program Administrative Assistant 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. 2.42 TOTAL CONTRACT FTEs 2.50 I. WORKLOAD STANDARDS 1. One – CONTRACTOR shall achieve a goal of serving an averagea maximum of one hundred twenty (1120fifty (150) DSH will be equal Clients per month as specified in the Services Paragraph of this Exhibit A-12 to sixty (60) minutes of direct servicethe Agreement.
Appears in 1 contract
Sources: Contract for Adult Mental Health Representative Payee Services
Staffing. 12 A. CONTRACTOR shall establish a written Code of Conduct for employees, volunteers, interns, 13 and members of the Board of Directors which will include, but not be limited to, standards related to the 14 use of drugs and/or alcohol; staff-client relationships; prohibition of sexual contact with clients; and 15 conflict of interest. Prior to providing any services pursuant to this Agreement, all members of the 16 Board of Directors, employees, volunteers, and interns will agree in writing to maintain the standards set 17 forth in the Code of Conduct.
18 B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold 19 languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. 20 Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical 21 staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless 22 ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. 23 Salary savings resulting from such vacant positions may not be used to cover costs other than salaries 24 and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. 25 C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract this Agreement in a 26 manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR 27 shall maintain documents of such efforts which may include; but not be limited to: records of 28 participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and 29 procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of 30 measures taken to enhance accessibility for, and sensitivity to, individuals who are physically 31 challenged.
C. 32 D. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of 33 any staffing vacancies or filling of vacant positions that occur during the term of the Contractthis Agreement.
D. 34 E. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in 35 advance, of any new staffing changes; including promotions, temporary FTE changes and internal or 36 external temporary staffing assignment requests that occur during the term of this aAgreement. 37 //
1 F. ADMINISTRATOR and CONTRACTOR may mutually agree, in advance and in writing, to 2 adjust the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place staffing requirements described in their personnel filesthis paragraph.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
3 G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.Full-
Appears in 1 contract
Sources: Agreement for Provision of Behavioral Health Calworks Services
Staffing. A. “CONTRACTOR shall, at a minimum, employ a Medical Director (physician) who, prior to the delivery of services under DMC-ODS, has enrolled with DHCS under applicable state regulations, has been screened in accordance with 42 CFR 455.450(a) as a “limited” categorical risk within a year prior to serving as a Medical Director under DMC-ODS, and has signed a Medi- Cal Provider contract with DHCS as required by 42 CFR 431.107.
B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTYthe population to be served under the Contract. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. D. Licensed, licensed waivered, and certified counselors to provide individual and groups counseling. Specialists with children/adolescents and criminal justice populations are desired.
▇. ▇▇▇▇ manager(s) defined as a certified counselor or LPHA to provide linkages to comprehensive and holistic care.
F. Quality Assurance staff to track data outcomes and report on ability to meet performance objectives and ensure file compliance with this Contract and the DMC-ODS Implementation Plan.
▇. ▇▇▇▇▇▇▇▇▇▇ and ADMINISTRATOR may mutually agree, in writing, to modify the staffing set forth in Subparagraph VI.; provided, however, such written agreement is made in advance of any staffing change.
H. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. I. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract.
J. CONTRACTOR may augment the above paid staff with volunteers or part-time student interns. County Unless waived by ADMINISTRATOR, prior to providing services pursuant to the Contract, interns shall be Master’s Candidates in Counseling or Social Work, have a Bachelor’s Degree in a related field, or are participating in any state recognized counseling certification program. CONTRACTOR shall provide a minimum of Orangeone (1) hour supervision for each ten (10) hours of work by interns or consistent with school or licensing Board requirements. CONTRACTOR shall provide supervision to volunteers as specified in the respective job descriptions or work agreements. Volunteer or student intern services may not comprise more than twenty percent (20%) of the services provided.
K. Exceptions to staffing requirements set forth above, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 may be requested if CONTRACTOR deems the decision will benefit the Program. Requests for exceptions shall be submitted in writing and approved in advance by ADMINISTRATOR.
L. All program staff having direct contact with Clients shall, within the first (1st) year of 47 Contract MA-042-18010321
E. employment, be trained in infectious disease recognition, crisis intervention techniques and to recognize physical and psychiatric symptoms that require appropriate referrals to other agencies. In order to complete required staff credentialing, CONTRACTOR shall ensure that all staffprogram staff including administrator, including volunteers and interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff having direct contact with Clients complete the COUNTY’s following trainings prior to providing direct client services:
1. Annual Provider Training, Annual Compliance Training, and Annual
2. Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts3. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactionsASAM A Training 4. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.ASAM B Training
Appears in 1 contract
Sources: Contract for Drug Medi Cal Substance Use Disorder Outpatient Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff County of Orange, Health Care Agency File Folder: M042DR074 Page 41 of 46 Contract MA-042-19010156 should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR CONTRACTOR shall provide, or cause to be provided, provide education and training to staff to address cultural and linguistic needs of population served. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321Agreement.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place it in their personnel files.
F. CONTRACTOR shall ensure that all staff complete completes the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state and federal regulatory requirements.. County of Orange, Health Care Agency File Folder: M042DR074 Page 42 of 46 Contract MA-042-19010156
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state and federal regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings identify staff to staff on professional boundaries receive jail clearance for the purpose of engaging and include topics such as: appropriate communication and interactions and enrolling Clients into the use of self-disclosuresprogram as needed.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs FTE Regional Operations Director 0.25 0.15 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Team Leader (Licensed) 1.00 Peer Team Leader 1.00 Office Manager Coordinator 1.00 Office Assistant 2.00 Office Assistant/Data Mining and Analysis Specialist 1.00 HR Generalist 0.05 Regional IS Business Specialist 0.10 Regional IT Support Analyst 0.10 Receptionist 1.00 Benefits Specialist 1.00 Billing Specialist 2.00 Driver 1.00 Case Manager II 12.00 Clinician 1.00 Housing Specialist 1.00 Education/Employment Specialist 1.00 Peer Support Specialist 1.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ M042DR074 Page 42 43 of 47 46 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 19010156 Peer Recovery Specialist Coach 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM CONTRACT FTEs 30.96 N. 33.40 L. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Contract for Assisted Outpatient Treatment Full Service Partnership Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR CONTRACTOR shall provide, or cause to be provided, provide education and training to staff to address cultural and linguistic needs of population served. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; , but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place it in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training. CONTRACTOR shall also ensure staff are trained on ▇▇▇▇▇’s Law and CARE Act as well as best practices for treatment of individuals served with serious mental illness, specifically those diagnosed with schizophrenia spectrum and other psychotic disorders.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state and federal regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state and federal regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan Live Scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan▇▇▇▇▇’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan Live Scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings identify staff to staff on professional boundaries receive jail clearance for the purpose of engaging and include topics such as: appropriate communication and interactions and enrolling Clients into the use of self-disclosuresprogram as needed.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs FTE Regional Director 0.25 of Operations 0.22 Program Administrator 1.00 Clinical Director 1.00 Licensed Clinical Supervisor Case Manager – Specialty 1.00 Office Case Manager 1.00 Office Assistant – Substance Use Counselor 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/Case Manager II 2.00 Benefits Specialist 0.50 Clinician- Unlicensed/Licensed 2.00 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Analysis Specialist 1.00 Housing Specialist 2.00 HR Generalist 0.09 LVN 2.00 Mental Health Rehabilitation Specialist 11.00 Nurse Practitioner 1.00 Office Coordinator II 1.00 Peer Recovery Specialist Coach 2.00 Quality Coordinator/Trainer 1.00 Nurse Practitioner 0.50 Licensed Vocational NursePeer Team Lead 1.00 Receptionist/Medical Record Technician 1.00 Regional IS Business Services Manager 0.05 Regional IT Support Analyst 0.03 Team Lead- Unlicensed/Licensed Psychiatric Technician 2.00 Psychiatrist – Subcontractor 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM CONTRACT FTEs 30.96 N. 37.39
L. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Contract for Assisted Outpatient Treatment Full Service Partnership Services
Staffing. 18 A. CONTRACTOR shall establish a written Code of Conduct for employees, volunteers, interns, 19 and members of the Board of Directors which will include, but not be limited to, standards related to the 20 use of drugs and/or alcohol; staff-Client relationships; prohibition of sexual contact with Clients; and 21 conflict of interest. Prior to providing any services pursuant to the Agreement, all members of the Board 22 of Directors, employees, volunteers, and interns will agree in writing to maintain the standards set forth 23 in the Code of Conduct.
24 B. CONTRACTOR shall make its best effort to provide services pursuant to the Agreement in a 25 manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall 26 maintain documents of such efforts which may include; but not limited to: records of participation in 27 COUNTY-sponsored or other applicable training; recruitment and hiring policies and procedures; copies 28 of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to 29 enhance accessibility for, and sensitivity to, individuals who are physically challenged.
30 C. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold 31 languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any 32 CONTRACTOR shall work with the COUNTY or other interpreters for other languages as needed. Direct 33 capacity to conduct culturally and linguistically appropriate engagement and to serve Clients in other 34 languages and ASL is highly desirable. CONTRACTOR shall draw upon cultural strengths and utilize 35 service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s 36 ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous 37 focus in the development of the programming, recruitment, and hiring of staff that speak the same 1 language and have the same cultural background of the Clients to be serviced. This inclusion of 2 COUNTY’s multiple cultures will assist in maximizing access to services. CONTRACTOR shall provide 3 education and training to staff to address cultural and linguistic needs of population served. All clinical 4 vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not 5 meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR 6 consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting 7 from such vacant positions may not be used to cover costs other than salaries and employees employee benefits unless 8 otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.
C. 9 D. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of 10 any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
D. 11 E. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) calendar days in 12 advance, of any new staffing changes; including promotions, temporary FTE changes and internal or 13 external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel filesAgreement.
14 F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following followinga staffing pattern expressed in FTEs 15 continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 0.10 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant3.00 Case Aide 2.50 Data Analyst 0.35 Site Supervisor/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator Clinical Manager 3.00 Clinician 10.00 Case Manager 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist 1.50 SUBTOTAL PROGRAM 23.45 TOTAL FTEs 23.45 16 (Subcontractor40) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1hours work per week. One (1) DSH will be equal 17 33 G G. CONTRACTOR shall submit staffing pattern to sixty (60) minutes of direct service.ADMINISTRATOR, in writing and in
Appears in 1 contract
Sources: Contract for Provision of Behavioral Health Calworks Services
Staffing. 31 A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold 32 languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. 33 CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a 34 manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse 35 populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of 36 the programming, recruitment, and hiring of staff that speak the same language and have the same 37 cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will 1 assist in maximizing access to services. ADMINISTRATOR CONTRACTOR shall provide, or cause to be provided, provide education and training to staff to 2 address cultural and linguistic needs of population served. Any clinical vacancies occurring at a time 3 when bilingual and bicultural composition of the clinical staffing does not meet the above requirement 4 must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the 5 filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions 6 may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in 7 writing, in advance, by ADMINISTRATOR.
8 B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract Agreement in a 9 manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR 10 shall maintain documents of such efforts which may include; but not be limited to: records of 11 participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies 12 of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to 13 enhance accessibility for, and sensitivity to, individuals who are physically challenged.
14 C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of 15 any staffing vacancies or filling of vacant positions that occur during the term of the ContractAgreement.
16 D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in 17 advance, of any new staffing changes; including promotions, temporary FTE changes changes, and internal or 18 external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321Agreement.
19 E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and 20 have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the 21 P&P training for each staff member and place it in their personnel files.
22 F. CONTRACTOR shall ensure that all staff complete completes the COUNTY’s Annual Provider Training, Training 23 and Annual Compliance Training, and Annual Cultural Competency Training.
24 G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, 25 P&Ps, documentation standards and any state and federal regulatory requirements.
26 H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to 27 CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR 28 Standards of Care practices, P&P’s, documentation standards and any state and federal regulatory 29 requirements.
30 I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and 31 updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, 32 and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as 33 all the internet checks have been completed and are acceptable.
34 J. CONTRACTOR shall provide trainings identify staff to staff on professional boundaries receive jail clearance for the purpose of engaging and include topics such as: appropriate communication and interactions and 35 enrolling Clients into the use of self-disclosures.program as needed. 36 // 37 //
1 K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs 2 continuously throughout the term of the ContractAgreement. One (1) FTE will be equal to an average of forty 3 (40) hours of work per week. DIRECT 4 5 PROGRAM FTEs FTE 6 Regional Operations Director 0.25 Program 0.15 7 Clinical Administrator 1.00 8 Clinical Director 1.00 Licensed Clinical Supervisor 9 Team Leader (Licensed) 1.00 10 Peer Team Leader 1.00 11 Office Manager Coordinator 1.00 Office Assistant 2.00 Office Assistant/12 Data Mining and Analysis Specialist 1.00 13 HR Generalist 0.05 14 Regional IS Business Specialist 0.10 15 Regional IT Support Analyst 0.10 16 Receptionist 1.00 Benefits Specialist 1.00 18 19 Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 of 47 Contract MA-042-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.20 Driver 1.00
Appears in 1 contract
Sources: Agreement for Provision of Services
Staffing. A. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized in writing, in advance, by ADMINISTRATOR. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted by, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population served.
B. CONTRACTOR shall make its best effort to provide services pursuant to the Contract in a manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall maintain documents of such efforts which may include; but not be limited to: records of participation in COUNTY-sponsored or other applicable training; recruitment and hiring P&Ps; copies of literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance accessibility for, and sensitivity to, individuals who are physically challenged.. // County of Orange, Health Care Agency File Folder: M042NW044 Page 43 of 47 Contract MA-042-18010274
C. CONTRACTOR shall notify ADMINISTRATOR, in writing, within seventy-two (72) hours, of any staffing vacancies or filling of vacant positions that occur during the term of the Contract.
D. CONTRACTOR shall notify ADMINISTRATOR, in writing, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321.
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&Ps. CONTRACTOR shall provide signature confirmation of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One (1) FTE will be equal to an average of forty (40) hours of work per week. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ M042NW044 Page 42 44 of 47 Contract MA-042-18010321 QI 18010274 Regional Director of Operations 0.15 Program Administrator 1.00 Clinical Director 1.00 Driver 1.00 Office Coordinator 1.00 QI Administrator Data Mining and Analysis Specialist 1.00 Regional IS Business Manager 0.07 Regional IT Support Analyst 0.05 Billing Specialist 1.50 HR Generalist 0.11 Billing Administrator 0.10 Clinician IMedical Records/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst Tech 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Quality Coordinator/LPT Trainer 1.00 Personal Service Coordinator – AB109 Team Leader 1.00 Personal Service Coordinator – Outreach and Engagement Case Manager II 7.00 Case Manager II (AOT Outreach) 1.00 Personal Service Coordinator – Intake Case Manager II (Housing Project Support) 1.00 Housing Specialist/Coordinator 1.00 Education/Employment Specialist 1.00 Housing Peer Support Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational NurseLVN/Licensed Psychiatric Technician 1.00 LPT 1.50 Clinician 1.50 Psychiatrist (Subcontractor) 0.50 0.70 Psychiatrist (Subcontractor) 0.25 TOTAL DIRECT PROGRAM FTEs 30.96 25.83 N. WORKLOAD STANDARDS 1. One (1) DSH will be equal to sixty (60) minutes of direct service.
Appears in 1 contract
Sources: Contract for General Population Full Service Partnership Services
Staffing. 30 A. CONTRACTOR shall, at a minimum, provide the following paid staffing expressed in PROGRAM FTEs Program Coordinator 1.0 Recovery Coach 2.0 TOTAL FTEs 3.0 31 Full Time Equivalents (FTEs),, which shall be equal to an average of forty (40) hours of work per week. 32 34 35 36 37
1 B. CONTRACTOR shall include bilingual/bicultural services to meet the needs of threshold languages as 2 determined by COUNTY. Whenever possible, bilingual/bicultural staff should be retained. Any clinical 3 vacancies occurring at a time when bilingual and bicultural composition of the clinical staffing does not meet the 4 above requirement must be filled with bilingual and bicultural staff unless ADMINISTRATOR consents, in 5 writing, to the filling of those positions with non-bilingual staff. Salary savings resulting from such vacant 6 positions may not be used to cover costs other than salaries and employees benefits unless otherwise authorized 7 in writing, in advance, by ADMINISTRATORADMINISTRATORthe population served under the Agreement. CONTRACTOR shall draw upon cultural strengths and utilize service delivery and assistance in a manner that is trusted byWhenever possible, and familiar to, many of COUNTY’s ethnically and culturally diverse populations. Cultural and linguistic appropriateness shall 8 bilingual/bicultural staff should be a continuous focus in the development of the programming, recruitment, and hiring of staff that speak the same language and have the same cultural background of the Clients to be serviced. This inclusion of COUNTY’s multiple cultures will assist in maximizing access to services. ADMINISTRATOR shall provide, or cause to be provided, education and training to staff to address cultural and linguistic needs of population servedretained.
B. 9 C. CONTRACTOR shall make its best effort to provide services pursuant to the Contract thisthe Agreement in a 10 manner that is culturally and linguistically appropriate for the population(s) served. CONTRACTOR shall 11 maintain documents of such efforts which may include; but not be limited to: records of participation in 12 COUNTY-sponsored or other applicable training; recruitment and hiring P&Pspolicies and procedures; copies of 13 literature in multiple languages and formats, as appropriate; and descriptions of measures taken to enhance 14 accessibility for, and sensitivity to, individuals who are physically challenged.
C. 15 D. CONTRACTOR and ADMINISTRATOR may mutually agree in writing to modify the staffing set 16 forth above; provided, however, such agreement shall notify ADMINISTRATOR, be made in writing, within seventy-two (72) hours, advance of any staffing vacancies or filling of vacant positions that occur during the term of the Contractchange.
D. 17 E. CONTRACTOR shall notify may augment the above paid staff with volunteers or part-time student interns. 18 Unless waived by ADMINISTRATOR, prior to providing services pursuant to thisthe Agreement, interns shall 19 be Master’s Candidates in writingCounseling or Social Work, at least seven (7) days in advance, of any new staffing changes; including promotions, temporary FTE changes and internal or external temporary staffing assignment requests that occur during the term of the Contract. County of Orange, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 41 of 47 Contract MA-042-18010321
E. CONTRACTOR shall ensure that all staff, including interns and volunteers, are trained and have a clear understanding of all P&PsBachelor’s Degree in a related field, or are 20 participating in any state recognized counseling certification program. CONTRACTOR shall provide signature confirmation a 21 minimum of the P&P training for each staff member and place in their personnel files.
F. CONTRACTOR shall ensure that all staff complete the COUNTY’s Annual Provider Training, Annual Compliance Training, and Annual Cultural Competency Training.
G. CONTRACTOR shall ensure compliance with ADMINISTRATOR Standards of Care practices, P&Ps, documentation standards and any state regulatory requirements.
H. COUNTY shall provide, or cause to be provided, training and ongoing consultation to CONTRACTOR's staff to assist CONTRACTOR in ensuring compliance with ADMINISTRATOR Standards of Care practices, P&P’s, documentation standards and any state regulatory requirements.
I. All CONTRACTOR staff must have an initial Department of Justice live scan prior to hire, and updated annual criminal checks through the internet, utilizing Megan’s Law, Orange County Sheriff’s, and Orange County Superior Courts. Staff may be hired temporarily pending live scan results as long as all the internet checks have been completed and are acceptable.
J. CONTRACTOR shall provide trainings to staff on professional boundaries and include topics such as: appropriate communication and interactions and the use of self-disclosures.
K. All HIPAA covered healthcare providers, individuals and organizations must obtain a NPI for use to identify themselves in HIPAA standard transactions. The NPI is assigned for life.
L. CONTRACTOR, including each employee that provides services under the Contract, will obtain a NPI upon commencement of the Contract or prior to providing services under the Contract. CONTRACTOR shall report to ADMINISTRATOR, on a form approved or supplied by ADMINISTRATOR, all NPI as soon as they are available.
M. CONTRACTOR shall, at a minimum, provide the following staffing pattern expressed in FTEs continuously throughout the term of the Contract. One one (1) FTE will be equal to an average of forty hour supervision for each ten (4010) hours of work per weekby interns or consistent with school or 22 licensing Board requirements. DIRECT PROGRAM FTEs Regional Director 0.25 Program Director 1.00 Licensed Clinical Supervisor 1.00 Office Manager 1.00 Office Assistant 2.00 Office Assistant/Billing Specialist 2.00 County CONTRACTOR shall provide supervision to volunteers as specified in the 23 respective job descriptions or work contracts. Volunteer or student intern services may not comprise more 24 than twenty percent (20%) of Orangethe services provided.
25 F. Exceptions to staffing requirements set forth above may be requested if CONTRACTOR deems the 26 decision will benefit the program. Requests for exceptions shall be submitted in writing and approved in 27 advance by ADMINISTRATOR.
28 G. All program staff having direct contact with Participants shall, Health Care Agency File Folder: ▇▇▇▇▇▇▇▇▇ Page 42 within the first (1st) year of 47 Contract MA-042employment, 29 be trained in infectious disease recognition, crisis intervention and to recognize physical and psychiatric 30 symptoms that require appropriate referrals to other agencies. CONTRACTOR shall provide ongoing training 31 in topics related to alcohol and drug use on a yearly basis.
32 H. CONTRACTOR shall perform a pre-18010321 QI Coordinator 1.00 QI Administrator 0.11 Billing Administrator 0.10 Clinician I/II 2.00 Benefits Specialist 0.50 Data Outcomes Analyst 1.00 Personal Service Coordinator – Lead 1.00 Personal Service Coordinator 9.00 Personal Service Coordinator/LPT 1.00 Personal Service Coordinator – AB109 1.00 Personal Service Coordinator – Outreach and Engagement 1.00 Personal Service Coordinator – Intake Coordinator 1.00 Education/Employment Specialist 1.00 Housing Specialist 1.00 Peer Recovery Specialist 1.00 Nurse Practitioner 0.50 Licensed Vocational Nurse/Licensed Psychiatric Technician 1.00 Psychiatrist (Subcontractor) 0.50 TOTAL DIRECT PROGRAM FTEs 30.96 N. WORKLOAD STANDARDS 1. One (1) DSH employment screening of any person who will be equal to sixty (60) minutes of direct service.provide services
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Sources: Agreement for Provision of Recovery Maintenance Services