Common use of Standard Maintenance Clause in Contracts

Standard Maintenance. 8.1 Gravitee may, at its discretion, make generic modifications and improvements to the Products over time, whether or not connected to the Corrective Maintenance, which may lead to an update of the Products or a New Version. Customer may check whether any New Versions of the Products have been released at any time on Gravitee’s website. In order to enable Customer to benefit from these improvements, Gravitee may provide Customer, or invite it to download and install, a New Version of the Products. 8.2 Standard Maintenance does not include training in the use of New Versions or support for the installation of the New Version of the Products; however, in the event that the New Version fundamentally changes the Products installation and if expressly required by Customer in writing, Gravitee agrees to support Customer with such installation for a maximum of one day, at no additional cost. 8.3 As far as possible, ▇▇▇▇▇▇▇▇ shall inform Customer in good time of any updates that may impact the Customer Systems and require extensions or adaptations. Customer acknowledges and agrees that updates may make it necessary for Customer to extend or adapt the Customer Systems.

Appears in 1 contract

Sources: Master Subscription and Services Agreement

Standard Maintenance. 8.1 Gravitee may, at its discretion, make generic modifications and improvements to the Products over time, whether or not connected to the Corrective Maintenance, which may lead to an update of the Products or a New Version. Customer may check whether any New Versions of the Products have been released at any time on Gravitee▇▇▇▇▇▇▇▇’s website. In order to enable Customer to benefit from these improvements, Gravitee may provide Customer, or invite it to download and install, a New Version of the Products. 8.2 Standard Maintenance does not include training in the use of New Versions or support for the installation of the New Version of the Products; however, in the event that the New Version fundamentally changes the Products installation and if expressly required by Customer in writing, Gravitee agrees to support Customer with such installation for a maximum of one day, at no additional cost. 8.3 As far as possible, ▇▇▇▇▇▇▇▇ shall inform Customer in good time of any updates that may impact the Customer Systems and require extensions or adaptations. Customer acknowledges and agrees that updates may make it necessary for Customer to extend or adapt the Customer Systems.

Appears in 1 contract

Sources: Master Subscription and Support Agreement