Common use of Standard Service Clause in Contracts

Standard Service. Standard service has as a prerequisite minimum the availability of two fiber-optic paths operational between locations. It is designed with extensive redundancy built-in for high availability performance. The following table indicates the design criteria and guaranteed operational performance; please see Schedule 2 for details of the service level agreements. -------------------------------------------------------------------------------- Characteristic Standard -------------------------------------------------------------------------------- Availability Target: ## MATERIAL OMITTED AND SEPARATELY FILED UNDER A REQUEST FOR CONFIDENTIAL TREATMENT ## Guarantee: ## MATERIAL OMITTED AND SEPARATELY FILED UNDER A REQUEST FOR CONFIDENTIAL TREATMENT ## Restoration mechanism Operator re-routing (fiber outage) Diversity Multiple routes between HER POPs Guaranteed SLA Yes --------------------------------------------------------------------------------