Common use of Standard Working Hours Clause in Contracts

Standard Working Hours. The Support Services Team is available during the following standard working hours: Monday – Friday 08.30 – 17.30 Note: Weekends, Bank Holidays, Christmas Day, Boxing Day, New Year’s Day and other Public Holidays are covered for remote support as part of the SLA. Office closing times and holidays are communicated to the client 2 weeks prior to the event. As standard Rocktime has an office shutdown over the Christmas period between Christmas Eve and New Year’s Day however that might fall yearly.