Common use of Standards and Procedures Clause in Contracts

Standards and Procedures. FRANCHISEE acknowledges and agrees that each and every detail of the appearance and operation of the STORE is important to COMPANY and other TREATS Stores. COMPANY shall endeavor to maintain high standards of quality and service at all TREATS Stores. To this end, FRANCHISEE agrees to cooperate with COMPANY in maintaining such high standards in the STORE and, accordingly, agrees to comply with all mandatory specifications, standards and operating procedures (whether contained in the Operating Manual or any other written or oral communication to FRANCHISEE) relating to the appearance or operation of a TREATS Store (the "System Standards"), including, without limitation: (1) type, quality, taste, appearance, weight and dimensions, ingredients, uniformity, manner of preparation and sale of all food, beverage and other products sold by the STORE and of all other products used in the packaging and sale thereof; (2) hours and days during which the STORE will be open for business; (3) the safety, maintenance, cleanliness, sanitation, function and appearance of the Premises and its fixtures, equipment, furniture, decor and signs; (4) qualifications, uniforms and/or dress, general appearance and emeanor of STORE employees; (5) use of the Marks; (6) use, display and illumination of signs, posters, displays, menus, menu boards, standard formats and similar items; (7) identification of FRANCHISEE as the independent owner of the STORE; (8) advertising and promotion; (9) use and retention of standard forms; and (10) use of specialized cash registers connected to COMPANY's central computer system. All such System standards shall be reasonable and consistent with the obligations of FRANCHISEE under the Lease for the Premises and applicable laws and ordinances. No vending machines, newspaper racks, juke boxes, gum or candy machines, games, pinball machines, video games, rides or other mechanical or electronic devices, other than pay telephones, shall be installed or operated at the STORE without the prior written approval of COMPANY. System standards prescribed from time to time by COMPANY in the Operating Manual, or otherwise communicated to FRANCHISEE in writing, shall constitute provisions of this Agreement as if fully set forth herein. All references herein to this Agreement shall include all such System standards.

Standards and Procedures. The presentation of a uniform image to the public is an essential element of a successful franchise system and FRANCHISEE acknowledges agrees to operate the BUSINESS in accordance with the specifications, standards and agrees that each procedures prescribed by COMPANY, including without limitation: (1)mechanical condition, running order, safety, repair, age and every detail appearance of Rental Vehicles; (2)the safety, maintenance and appearance of the appearance Premises; (3)appearance and training of employees; (4)use of standard rental and leasing agreements and forms; (5)minimum standards with respect to customers and hours of operation of the STORE is important to COMPANY BUSINESS; (6)compliance with and other TREATS Stores. COMPANY shall endeavor to maintain high standards of quality and service at all TREATS Stores. To this end, FRANCHISEE agrees to cooperate with COMPANY participation in maintaining such high standards in the STORE and, accordingly, agrees to comply COMPANY's programs; (7)compliance with all mandatory reasonable insurance policy requirements of COMPANY; (8)establishment of minimum daily business hours for the BUSINESS; (9)proper display of the Marks; (10)quality business and advertising practices and controls: and (11)obtain an automobile dealer's license, where possible. Mandatory specifications, standards and operating procedures (whether contained in the Operating Manual or any other written or oral communication to FRANCHISEE) relating to the appearance or operation of a TREATS Store (the "System Standards"), including, without limitation: (1) type, quality, taste, appearance, weight and dimensions, ingredients, uniformity, manner of preparation and sale of all food, beverage and other products sold by the STORE and of all other products used in the packaging and sale thereof; (2) hours and days during which the STORE will be open for business; (3) the safety, maintenance, cleanliness, sanitation, function and appearance of the Premises and its fixtures, equipment, furniture, decor and signs; (4) qualifications, uniforms and/or dress, general appearance and emeanor of STORE employees; (5) use of the Marks; (6) use, display and illumination of signs, posters, displays, menus, menu boards, standard formats and similar items; (7) identification of FRANCHISEE as the independent owner of the STORE; (8) advertising and promotion; (9) use and retention of standard forms; and (10) use of specialized cash registers connected to COMPANY's central computer system. All such System standards shall be reasonable and consistent with the obligations of FRANCHISEE under the Lease for the Premises and applicable laws and ordinances. No vending machines, newspaper racks, juke boxes, gum or candy machines, games, pinball machines, video games, rides or other mechanical or electronic devices, other than pay telephones, shall be installed or operated at the STORE without the prior written approval of COMPANY. System standards prescribed from time to time by COMPANY in the Operating Manual, Manual for the BUSINESSES or otherwise communicated to FRANCHISEE in writing, shall constitute provisions of this Agreement as if fully set forth herein. All references herein to this the Agreement shall include all such System standardsmandatory specifications, standards and operating procedures. COMPANY will loan to FRANCHISEE during the term of the Franchise one copy of the Operating Manual. COMPANY shall have the right to add to and otherwise modify the Operating Manual from time to time to reflect changes in the specifications, standards of operating procedures for a RENT-A-WRECK business. FRANCHISEE shall keep his copy of the Operating Manual current. The master copy of the Operating Manual shall be maintained by COMPANY at its principal office and shall be controlling in the event of a dispute.

Standards and Procedures. FRANCHISEE acknowledges and agrees that each and every detail of the appearance and operation of the STORE is important to the COMPANY and other TREATS Storesthe System. COMPANY shall endeavor FRANCHISEE agrees to maintain high the highest standards of quality and service at all TREATS Stores. To this end, FRANCHISEE agrees to cooperate with COMPANY in maintaining such high standards in the STORE and, accordingly, agrees to comply with all mandatory specifications, standards and operating procedures (whether contained in the Operating Manual or any other written or oral communication to FRANCHISEE) relating to the appearance or operation of a TREATS Store (the "System Standards")TCBY" store, including, without limitation: (1) typetype and quality of food products, beverages, ingredients and other approved products and weight and dimensions of food products and beverages; (2) quality, taste, appearance, weight and dimensions, ingredientsportion control, uniformity, manner of preparation and sale of all food, beverage food products and other products sold beverages served by the STORE and of all ingredients and other products used in the preparation, packaging and sale thereof; (23) methods and procedures relating to receiving, preparing, and delivering customer orders; (4) hours and days during which the STORE will be open for business, which shall be consistent with the hours of operation of the regional or national chain outlet in which the STORE is located; (35) the safety, maintenance, cleanliness, sanitation, function and appearance of the Premises STORE premises and its fixtures, equipment, furniture, decor and signs; (46) qualifications, uniforms and/or dress, general appearance and emeanor demeanor of STORE employees, which shall be consistent with the standards of the regional or national chain with which the premises in which the STORE is located are affiliated; (57) use of the Marks; (6) use, display 8) use and illumination of signsexterior and interior signs (if FRANCHISEE elects to use any), posters, displays, menusstandard formats, menu boards, standard formats menus and similar items; (79) identification of FRANCHISEE as the independent owner of the STORE; (8) advertising and promotion; (9) use and retention of standard forms; and (10) use advertising and promotion of specialized cash registers connected to COMPANY's central computer systemthe STORE. All such System standards shall be reasonable Mandatory specifications, standards, and consistent with the obligations of FRANCHISEE under the Lease for the Premises and applicable laws and ordinances. No vending machines, newspaper racks, juke boxes, gum or candy machines, games, pinball machines, video games, rides or other mechanical or electronic devices, other than pay telephones, shall be installed or operated at the STORE without the prior written approval of COMPANY. System standards operating procedures prescribed from time to time by the COMPANY in the Operating Manual, Manual for "TCBY" stores or otherwise communicated to FRANCHISEE in writing, writing shall constitute provisions of this Agreement as if fully set forth herein. All references herein to this Agreement shall include all such System mandatory specifications, standards, and operating procedures. To the extent such do not affect the actual STORE, the specifications, standards, and operating procedures shall not apply to FRANCHISEE if such are in conflict with those of the regional or national chain in which the STORE is located.