Common use of Statement of Commitment Clause in Contracts

Statement of Commitment. (A) The signatures of the NTA and the Commissioner, LB&I reflect concurrence that TAS casework requires priority consideration and will receive that consideration within LB&I. (B) The Commissioner, LB&I, will issue a memorandum, consistent with the timeline agreed to by all parties, through his management chain to all employees within his jurisdiction. The memorandum will emphasize the priority nature of a Taxpayer Advocate case, and encourage LB&I employees and managers to work cooperatively with TAS to effect timely resolution of taxpayer problems. This memorandum will also include his endorsement of this agreement and the provisions contained therein. (C) The SLA will be reviewed and revised annually. The SLA may be reviewed earlier with concurrence of the parties or in accordance with Paragraph X. (C). Modifications will be made in writing only and must be signed by the NTA and the Commissioner, LB&I. (D) All affected Internal Revenue Manuals (IRMs) for LB&I, upon updating, will include a reference to the SLA and Addendum. The SLA will be available via the intranet by links on both the TAS and the LB&I web pages. (E) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR process, including proper routing of OARs, timely and accurate updates to the OAR field information on the Taxpayer Advocate Management Information System (TAMIS), and the process for elevating issues related to OAR processing. (F) Training opportunities in LB&I will be communicated to TAS to ensure attendance of TAS personnel. TAS will work with LB&I to identify the number of slots available for the training. TAS will identify the appropriate TAS personnel who would serve as trainers to attend this training. If travel is involved for TAS employees to attend training, TAS will be responsible for funding its employees. (G) Training opportunities in TAS will be communicated to LB&I to ensure attendance of LB&I personnel (i.e., HQ and campus liaisons). TAS will work with LB&I to identify the number of slots available for the training. LB&I will identify the appropriate personnel to attend this training (e.g., Annual TAS Symposium). If travel is involved for LB&I employees to attend training, LB&I will be responsible for funding its employees.

Statement of Commitment. (A) The signatures of the NTA and the Commissioner, LB&I W&I Division reflect concurrence that TAS casework requires priority consideration and will receive that consideration within LB&I.the W&I Division. (B) The Commissioner, LB&IW&I Division, will issue a memorandum, memorandum consistent with the timeline agreed to by all parties, through his management chain to all employees within his jurisdiction. The memorandum will emphasize the priority nature of a Taxpayer Advocate case, and encourage LB&I W&I employees and managers to work cooperatively with TAS to effect timely resolution of taxpayer problems. This memorandum will also include his endorsement of this agreement and the provisions contained therein. (C) The SLA will be reviewed and revised reissued annually. The SLA may be reviewed earlier with concurrence of the parties or in accordance with Paragraph X. (C). Modifications will be made in writing only and must be signed by the NTA and the Commissioner, LB&I.W&I Division. (D) All affected Internal Revenue Manuals (IRMs) for LB&Ithe W&I Division, upon updating, will include a reference to the SLA and Addendum. The SLA will be available via the intranet by links on both the TAS and the LB&I W&I web pages. (E) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR Operations Assistance Request (OAR) process, including proper routing of OARs, timely and accurate updates to the OAR field information on the Taxpayer Advocate Management Information System (TAMIS), and the process for elevating issues related to OAR processing. (F) Training opportunities in LB&I the W&I Division will be communicated to TAS to ensure attendance of TAS personnel. TAS will work with LB&I the W&I Division to identify the number of slots available for the training. TAS will identify the appropriate TAS personnel who would serve as train-the trainers to attend this training. If travel is involved for TAS employees to attend training/CPE, TAS will be responsible for funding its employees. (G) Training opportunities in TAS will be communicated to LB&I the W&I Division to ensure attendance of LB&I W&I personnel (i.e., HQ Headquarters and campus liaisons). TAS will work with LB&I the W&I Division to identify the number of slots available for the training. LB&I The W&I Division will identify the appropriate personnel to attend this training (e.g., Annual TAS Symposium). If travel is involved for LB&I W&I employees to attend training, LB&I W&I will be responsible for funding its employees.

Statement of Commitment. (A) The signatures of the NTA and the Commissioner, LB&I TE/GE Division reflect concurrence that TAS casework requires priority consideration and will receive that consideration within LB&I.the TE/GE Division. (B) The Commissioner, LB&ITE/GE Division, will issue a memorandum, memorandum consistent with the timeline agreed to by all parties, through his management chain to all employees within his jurisdiction. The memorandum will emphasize the priority nature of a Taxpayer Advocate case, and encourage LB&I TE/GE employees and managers to work cooperatively with TAS to effect timely resolution of taxpayer problems. This memorandum will also include his endorsement of this agreement and the provisions contained therein. (C) The SLA will be reviewed and revised reissued annually. The SLA may be reviewed earlier with concurrence of the parties or in accordance with Paragraph X. (C). Modifications will be made in writing only and must be signed by the NTA and the Commissioner, LB&I.TE/GE Division. (D) All affected Internal Revenue Manuals (IRMs) for LB&Ithe TE/GE Division, upon updating, will include a reference to the SLA and Addendum. The SLA will be available via the intranet by links on both the TAS and the LB&I TE/GE web pages. (E) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR process, including proper routing of OARs, timely and accurate updates to the OAR field information on the Taxpayer Advocate Management Information System (TAMIS), and the process for elevating issues related to OAR processing. (F) Training opportunities in LB&I the TE/GE Division will be communicated to TAS to ensure attendance of TAS personnel. TAS will work with LB&I the TE/GE Division to identify the number of slots available for the training. TAS will identify the appropriate TAS personnel who would serve as train-the- trainers to attend this training. If travel is involved for TAS employees to attend training/Continuing Professional Education, TAS will be responsible for funding its employees. (G) Training opportunities in TAS will be communicated to LB&I the TE/GE Division to ensure allow attendance of LB&I TE/GE personnel (i.e., HQ and campus TE/GE business unit liaisons). TAS will work with LB&I the TE/GE Division to identify the number of slots available for the training. LB&I TE/GE will identify the appropriate personnel to attend this training (e.g., Annual TAS Symposium). If travel is involved for LB&I TE/GE employees to attend training, LB&I TE/GE will be responsible for funding its employees.

Statement of Commitment. (A) The signatures of the NTA and the Commissioner, LB&I SB/SE Division, reflect concurrence that TAS casework requires priority consideration and will receive that consideration within LB&I.the SB/SE Division. (B) The Commissioner, LB&ISB/SE Division, will issue a memorandum, memorandum consistent with the timeline agreed to by all parties, through his management chain chain, to all employees within his jurisdiction. The memorandum will emphasize the priority nature of a Taxpayer Advocate case, and encourage LB&I SB/SE employees and managers to work cooperatively with TAS to effect timely resolution of taxpayer problems. This memorandum will also include his endorsement of this agreement and the provisions contained therein. (C) The SLA will be reviewed and revised annually. The SLA may be reviewed earlier reissued as needed with concurrence of the parties or in accordance with Paragraph X. (CXV(A). Modifications will be made only in writing only and must be signed by the NTA and the Commissioner, LB&I.SB/SE Division. (D) All affected Internal Revenue Manuals (IRMs) for LB&Ithe SB/SE Division, upon updating, will include a reference to the SLA and Addendum. The SLA will also be available via on the intranet Intranet by links on both the TAS and the LB&I web SB/SE home pages. (E) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR Operations Assistance Request (OAR) process, including proper routing of OARs, timely and accurate updates to the OAR information field information on the Taxpayer Advocate Management Information System (TAMIS), and the process for elevating issues related to OAR processing. (F) Training opportunities in LB&I the SB/SE Division will be communicated to TAS to ensure attendance of TAS personnel. TAS will work with LB&I SB/SE to identify the number of slots available for the training. TAS will identify the appropriate TAS personnel who would serve as train-the-trainers to attend this training. If travel is involved for TAS employees to attend training, TAS will be responsible for funding its employees. (G) Training opportunities in TAS will be communicated to LB&I the SB/SE Division to ensure attendance of LB&I personnel SB/SE personnel, (i.e.e.g.., HQ Headquarters and campus liaisons). TAS will work with LB&I the SB/SE to identify the number of slots available for the training. LB&I SB/SE will identify the appropriate personnel to attend this training training, (e.g., Annual TAS SymposiumCPE). If travel is involved for LB&I SB/SE employees to attend training, LB&I SB/SE will be responsible for funding its employees.

Statement of Commitment. (A) The signatures of the NTA National Taxpayer Advocate (NTA) and the CommissionerNational Chief, LB&I reflect Appeals indicate concurrence that TAS casework requires requiring priority consideration and consideration, as defined in this document, will receive that consideration within LB&I.Appeals in accordance with this document. (B) The CommissionerNational Chief, LB&I, Appeals will issue a memorandum, memorandum consistent with the timeline agreed to by all parties, through his their management chain chain, to all employees within his their jurisdiction. The memorandum will emphasize , that emphasizes the priority nature of a Taxpayer Advocate case, as defined in Section Six, Items E and encourage LB&I F of this agreement, and encourages Appeals employees and managers to work cooperatively with TAS to effect timely resolution of taxpayer problems. This memorandum will also include his the National Chief, Appeals’ endorsement of this agreement and the provisions contained therein. (C) The SLA National Service Level Agreement will be reviewed and revised annually. The SLA may be reviewed earlier annually or more frequently with concurrence of the parties or in accordance with Paragraph X. (C)parties. Modifications will be made in writing only and must will be signed by the NTA National Taxpayer Advocate and the CommissionerNational Chief, LB&I.Appeals. (D) All affected The basic Internal Revenue Manuals (IRMs) for LB&Iof Appeals and TAS, upon updating, will include the Agreement and applicable addendums. In other IRMs in electronic format, where the Agreement and addendums are not included, a reference to the SLA and Addendum. The SLA hotlink will be made available via the intranet by links on both the TAS and the LB&I web pagesto these documents. (E) TAS Appeals will provide communicate its annual training to its employees describing the roles and responsibilities of TAS personnel in the OAR process, including proper routing of OARs, timely and accurate updates to the OAR field information on the Taxpayer Advocate Management Information System (TAMIS), and the process for elevating issues related to OAR processing. (F) Training opportunities in LB&I will be communicated plan to TAS in order to ensure attendance of provide TAS personnelemployees with the opportunity to attend Appeals’ training. TAS will identify potential training opportunities for its employees and will work with LB&I Appeals to identify the number of slots available for the TAS training. TAS will identify the appropriate TAS personnel who would serve as train-the trainers to attend this training. If travel is involved All external costs (travel, per employee contract costs for outside trainers) for TAS employees to attend training, TAS will be responsible for funding its employeespaid by TAS. (G) Training opportunities in TAS will be communicated to LB&I to ensure attendance of LB&I personnel (i.e., HQ and campus liaisons). TAS will work with LB&I to identify the number of slots available for the training. LB&I will identify the appropriate personnel to attend this training (e.g., Annual TAS Symposium). If travel is involved for LB&I employees to attend training, LB&I will be responsible for funding its employees.

Statement of Commitment. (A) The signatures of the NTA and the CommissionerChief, LB&I CI, reflect concurrence that TAS casework requires priority consideration and will receive that consideration within LB&I.CI. (B) The CommissionerChief, LB&ICI, will issue a memorandum, memorandum consistent with the timeline agreed to by all parties, through his her management chain to all employees within his her jurisdiction. The memorandum will emphasize the priority nature of a Taxpayer Advocate case, and encourage LB&I CI employees and managers to work cooperatively with TAS to effect timely resolution of taxpayer problems. This memorandum will also include his her endorsement of this agreement and the provisions contained therein. (C) The SLA will be reviewed and revised reissued annually. The SLA may be reviewed earlier with concurrence of the parties or in accordance with Paragraph X. (C). Modifications will be made in writing only and must be signed by the NTA and the CommissionerChief, LB&I.CI. (D) All affected Internal Revenue Manuals (IRMs) for LB&ICI, upon updating, will include a reference to the SLA and Addendum. The SLA will be available via the intranet by links on both the TAS and the LB&I CI web pages. (E) TAS will provide training to its employees describing the roles and responsibilities of TAS personnel in the OAR Operations Assistance Process (OAR) process, including proper routing of OARs, timely and accurate updates to the OAR field information on the Taxpayer Advocate Management Information System (TAMIS), and the process for elevating issues related to OAR processing. (F) Training opportunities in LB&I CI will be communicated to TAS to ensure attendance of TAS personnel. TAS will work with LB&I CI to identify the number of slots available for the training. TAS will identify the appropriate TAS personnel who would serve as train-the-trainers to attend this training. If travel is involved for TAS employees to attend training, TAS will be responsible for funding its employees. (G) Training opportunities in TAS will be communicated to LB&I CI to ensure attendance of LB&I CI personnel (i.e., HQ and campus liaisons). TAS will work with LB&I CI to identify the number of slots available for the training. LB&I CI will identify the appropriate personnel to attend this training (e.g., Annual TAS Symposium). If travel is involved for LB&I CI employees to attend training, LB&I CI will be responsible for funding its employees.