Common use of Subscriber Responsibilities Clause in Contracts

Subscriber Responsibilities. 5.1 Subject always to the Company conforming with all reasonable security and safety requirements of the Subscriber, the Subscriber shall afford the Company’ Personnel reasonable access to the Site(s) at all reasonable times for the purpose of the Company’ performance under this Agreement. 5.2 The Subscriber understands and accepts that it will be necessary for the Subscriber to promptly supply information to the Company and to give the Company Personnel access to the Subscriber’s staff, equipment, data and items supported in order to enable the Company to perform its obligations under this Agreement. 5.3 For the purposes of the Company providing the Support Services and during any period of such support: 5.3.1 The Subscriber will appoint and authorize contact persons through which the Company will co-ordinate support activities for the Subscriber. It is specifically stated that only those contact persons will have authority to require Support Services and other assistance from the Company under this Agreement. The Subscriber shall ensure that the contact persons are sufficiently trained in use of the Software to enable effective communication between the Company and the Subscriber to ensure that Support Service are provided efficiently. 5.3.2 The Subscriber shall not during the period of Support Services allow any item for which Support Services have been contracted, to be interfered with, altered, modified or added to without the prior written consent of the Company. 5.4 The subscriber shall be solely responsible to maintain backups of all records and data.