Common use of Subscription Service Clause in Contracts

Subscription Service. If any non-conformity to the Product Overview (excluding any non-conformity caused by a modification to the Subscription Service made by Customer or a third-party acting at Customer’s direction), persists without relief more than 30 days after Customer’s notice to the Reseller of the non-conformity, then upon ServiceNow’s timely receipt of such notice from Reseller, as Customer’s exclusive remedy (and ServiceNow’s sole liability in connection with this warranty), ServiceNow may terminate the affected Subscription Service immediately, and ServiceNow will refund to Reseller any prepaid subscription fees covering the remainder of the applicable Subscription Term for the non- conforming Subscription Service after the date of termination, whereupon Customer may submit to Reseller a claim for refund of any amounts paid for the same. This Section 6.2.1 sets forth Customers exclusive rights and remedies (and ServiceNow’s sole liability) in connection with this warranty.

Subscription Service. If any non-conformity to the Product Overview (excluding any non-conformity caused non- conformitycaused by a modification to the Subscription Service made by Customer or a third-party acting at Customer’s direction), persists without relief more than 30 days after Customer’s notice to the Reseller of the non-conformity, then upon ServiceNowIgnyte’s timely receipt of such notice from Reseller, as Customer’s exclusive remedy Customer may terminate the affected Subscription Service immediately (and ServiceNowIgnyte’s sole liability in connection with this warranty), ServiceNow may terminate the affected Subscription Service immediately, and ServiceNow Ignyte will refund to Reseller any prepaid subscription fees covering the remainder of the applicable Subscription Term for the non- non-conforming Subscription Service after the date of termination, whereupon Customer may submit to Reseller a claim for refund of any amounts paid for the same. This Section 6.2.1 sets forth Customers exclusive rights and remedies (and ServiceNowIgnyte’s sole liability) in connection with this warranty.

Subscription Service. If any non-conformity to the Product Overview (excluding any non-conformity caused by a modification to the Subscription Service made by Customer or a third-party acting at Customer’s direction), persists without relief more than 30 days after Customer’s notice to the Reseller of the non-conformity, then upon ServiceNow’s timely receipt of such notice from Reseller, as Customer’s exclusive remedy (and ServiceNow’s sole liability in connection with this warranty), ServiceNow may terminate the affected Subscription Service immediately, and ServiceNow will refund to Reseller any prepaid subscription fees covering the remainder of the applicable Subscription Term for the non- conforming Subscription Service after the date of termination, whereupon Customer may submit to Reseller a claim for refund of any amounts paid for the same. This Section 6.2.1 sets forth Customers exclusive rights and remedies (and ServiceNow’s sole liability) in connection with this warranty.for