Common use of SUMMARY OF KEY DATES Clause in Contracts

SUMMARY OF KEY DATES. Section DESCRIPTION Date ------------------------------------------------------------------------------------------ B.1 Written notice of the opening of any new data center 90 days prior facility ------------------------------------------------------------------------------------------ B.1 GlobalCenter data center managers have reviewed July 31, 2000 StorageNetworks SPOP Co-Location Standard. ------------------------------------------------------------------------------------------ B.1 GlobalCenter data center managers and technical staff have July 31, 2000 been briefed on the Agreement and Storage Services. ------------------------------------------------------------------------------------------ B.2 Executive Representatives meetings Minimum 2 per year ------------------------------------------------------------------------------------------ B.2 GlobalCenter will provide StorageNetworks with key 30 days after regional, national, and international contacts. written request from StorageNetworks ------------------------------------------------------------------------------------------ B.3 POTS and Frame relay cross-connects provided to 3 days, to the StorageNetworks by GlobalCenter after lines terminated in extent reasonably networking room practicable ------------------------------------------------------------------------------------------ B.4 Customer order to service activation timeline goal 15 days maximum ------------------------------------------------------------------------------------------ B.5 Meeting to discuss and develop a joint Customer Care plan June 30, 2000 ------------------------------------------------------------------------------------------ B.5 Meeting to review customer care procedures, performance Quarterly measurements, and update processes. ------------------------------------------------------------------------------------------ B.6 Meeting for development of a Joint Training Plan June 30, 2000 ------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ B.6 Training to GlobalCenter personnel completed July 31, 2000 ------------------------------------------------------------------------------------------ B.9 Meeting to develop a plan & procedures for Change Management June 30, 2000 ------------------------------------------------------------------------------------------ B.9 Plan documented and disseminated to internal support July 31, 2000 organizations ------------------------------------------------------------------------------------------ B.9 GlobalCenter provided with written notice of any scheduled 21 days prior changes that affect the Storage Services ------------------------------------------------------------------------------------------ B.10 Meeting to develop processes / procedures for monitoring June 30, 2000 systems, response to outages, and escalation procedures ------------------------------------------------------------------------------------------ B.10 Documentation and dissemination of Monitoring, Event July 31, 2000 Notification, and escalation processes and procedures. ------------------------------------------------------------------------------------------ B.11 Site Security and data center access policies and June 30, 2000 procedures documented and provided to StorageNetworks ------------------------------------------------------------------------------------------ B.11 Site access lists updated Within 24 hours of confirmed receipt ------------------------------------------------------------------------------------------ EXHIBIT C SERVICE ORDER -------------------------------------------------------------------------------- [SERVICE ORDER TO BE ATTACHED] Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omissions. EXHIBIT C Web Hosting Service Order GLOBALCENTER ------------------------------------ A GLOBAL CROSSING COMPANY Service Order Term: 1 year subject to the term of the JMSA Use with MSA # 5.01.00 Service Order Date: 5/31/00 Estimated Install Date: N/A -------------------------------------------------------------------------------- CUSTOMER DATA GLOBALCENTER SALES DATA ---------------------------------------------------------------------------------------------------------------------------------- Company: StorageNetworks Salesperson: ▇▇▇▇ ▇▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- Primary Contact: ▇▇▇▇▇ ▇▇▇▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- Billing Address: ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇ Address: ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Fax: (▇▇▇) ▇▇▇-▇▇▇▇ Fax: (▇▇▇) ▇▇▇-▇▇▇▇ Email: ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Email: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- Technical or Secondary Contact: ▇▇▇▇ ▇▇▇▇▇▇ Secondary Contact: ▇▇▇▇ ▇▇▇▇▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Email: ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Email: ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- COMPLEX WEB HOSTING - ONE TIME INSTALLATION FEES: UNIT EXTENDED ITM # DESCRIPTION QTY UM PRICE PRICE --------------------------------------------------------------------------------------------------------------------------- 2 ADDITIONAL POWER CIRCUIT: SEE JMSA $[**] [**] Includes labor --------------------------------------------------------------------------------------------------------------------------- 3 CO-LOCATION INSTALLATION: Setup of racks or cages in the data center [**] facilities. --------------------------------------------------------------------------------------------------------------------------- 4 INSTALLATION AND COORDINATION FEES 2 HRS By Quote [**] --------------------------------------------------------------------------------------------------------------------------- WEB HOSTING - ONE TIME FEES TOTAL $ [**] --------------------------------------------------------------------------------------------------------------------------- The information (data) contained in this Service Order is confidential and proprietary information, and contains trade secrets and other privileged information. It is furnished to the Buyer in confidence and upon the condition that it be used only for internal evaluation purposes, and not divulged or disclosed to third parties without the written consent of GlobalCenter. GC Complex Web Hosting SO/Quote Ver. 5 Rev. 4 March 2000 Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omissions.

SUMMARY OF KEY DATES. Section DESCRIPTION Date ------------------------------------------------------------------------------------------ B.1 Written notice of the opening of any new data center 90 days prior facility ------------------------------------------------------------------------------------------ B.1 GlobalCenter data center managers have reviewed July 31, 2000 StorageNetworks SPOP Co-Location Standard. ------------------------------------------------------------------------------------------ B.1 GlobalCenter data center managers and technical staff have July 31, 2000 been briefed on the Agreement and Storage Services. ------------------------------------------------------------------------------------------ B.2 Executive Representatives meetings Minimum 2 per year ------------------------------------------------------------------------------------------ B.2 GlobalCenter will provide StorageNetworks with key 30 days after regional, national, and international contacts. written request from StorageNetworks ------------------------------------------------------------------------------------------ B.3 POTS and Frame relay cross-connects provided to 3 days, to the StorageNetworks by GlobalCenter after lines terminated in extent reasonably networking room practicable ------------------------------------------------------------------------------------------ B.4 Customer order to service activation timeline goal 15 days maximum ------------------------------------------------------------------------------------------ B.5 Meeting to discuss and develop a joint Customer Care plan June 30, 2000 ------------------------------------------------------------------------------------------ B.5 Meeting to review customer care procedures, performance Quarterly measurements, and update processes. ------------------------------------------------------------------------------------------ B.6 Meeting for development of a Joint Training Plan June 30, 2000 ------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ B.6 Training to GlobalCenter personnel completed July 31, 2000 ------------------------------------------------------------------------------------------ B.9 Meeting to develop a plan & procedures for Change Management June 30, 2000 ------------------------------------------------------------------------------------------ B.9 Plan documented and disseminated to internal support July 31, 2000 organizations ------------------------------------------------------------------------------------------ B.9 GlobalCenter provided with written notice of any scheduled 21 days prior changes that affect the Storage Services ------------------------------------------------------------------------------------------ B.10 Meeting to develop processes / procedures for monitoring June 30, 2000 systems, response to outages, and escalation procedures ------------------------------------------------------------------------------------------ B.10 Documentation and dissemination of Monitoring, Event July 31, 2000 Notification, and escalation processes and procedures. ------------------------------------------------------------------------------------------ B.11 Site Security and data center access policies and June 30, 2000 procedures documented and provided to StorageNetworks ------------------------------------------------------------------------------------------ B.11 Site access lists updated Within 24 hours of confirmed receipt ------------------------------------------------------------------------------------------ EXHIBIT C SERVICE ORDER -------------------------------------------------------------------------------- [SERVICE ORDER TO BE ATTACHED] Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omissions. EXHIBIT C Web Hosting Service Order GLOBALCENTER ------------------------------------ A GLOBAL CROSSING COMPANY Service Order Term: 1 year [**] subject to the term of the JMSA Use with MSA # 5.01.00 Service Order Date: 5/31/00 Estimated Install Date: N/A -------------------------------------------------------------------------------- CUSTOMER DATA GLOBALCENTER SALES DATA ---------------------------------------------------------------------------------------------------------------------------------- Company: StorageNetworks Salesperson: ▇▇▇▇ ▇▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- Primary Contact: ▇▇▇▇▇ ▇▇▇▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- Billing Address: ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇ 6th Floor Address: ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Fax: (▇▇▇) ▇▇▇-▇▇▇▇ Fax: (▇▇▇) ▇▇▇-▇▇▇▇ Email: ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Email: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- Technical or Secondary Contact: ▇▇▇▇ ▇▇▇▇▇▇ Secondary Contact: ▇▇▇▇ ▇▇▇▇▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ Email: ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Email: ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ ---------------------------------------------------------------------------------------------------------------------------------- COMPLEX WEB HOSTING - ONE TIME INSTALLATION FEES: UNIT EXTENDED ITM # DESCRIPTION QTY UM PRICE PRICE --------------------------------------------------------------------------------------------------------------------------- 2 ADDITIONAL POWER CIRCUIT: SEE JMSA $[**] [**] Includes labor --------------------------------------------------------------------------------------------------------------------------- 3 CO-LOCATION INSTALLATION: Setup of racks or cages in the data center [**] facilities. --------------------------------------------------------------------------------------------------------------------------- 4 INSTALLATION AND COORDINATION FEES 2 HRS By Quote [**] --------------------------------------------------------------------------------------------------------------------------- WEB HOSTING - ONE TIME FEES TOTAL $ [**] --------------------------------------------------------------------------------------------------------------------------- The information (data) contained in this Service Order is confidential and proprietary information, and contains trade secrets and other privileged information. It is furnished to the Buyer in confidence and upon the condition that it be used only for internal evaluation purposes, and not divulged or disclosed to third parties without the written consent of GlobalCenter. GC Complex Web Hosting SO/Quote Ver. 5 Rev. 4 March 2000 Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omissions.