Supervision and Administration. Authorized Selling Firm shall have full, joint and several responsibility for the training and supervision of all of its Producers who are engaged directly or indirectly in the solicitation or sale of the Products or the servicing of Accounts and the activities of all of its Licensed Assistants. Producers and Licensed Assistants shall be subject to the control of Authorized Selling Firm with respect to their securities and insurance regulated activities in connection with the Products. Authorized Selling Firm shall be responsible for all acts or omissions of Producers and Licensed Assistants. Authorized Selling Firm's supervisory and administrative responsibilities include, but are not limited to: 4.5.1 ensuring that Producers and Licensed Assistants comply with Company Rules and all federal and state laws and regulations applicable to the Products and Accounts; 4.5.2 ensuring that Producers comply with all terms of this Agreement in soliciting and selling the Products and servicing the Accounts; 4.5.3 ensuring that Licensed Assistants comply with all terms of this Agreement in providing any service to the Contract owner; 4.5.4 supplying Producers with sales literature and application forms approved by Company; 4.5.5 assisting Producers and Licensed Assistants in responding to customer inquiries; 4.5.6 promptly delivering to Producers relevant Company communications and Company Rules concerning Products and/or Accounts, such as changes in rates, regulatory notices or new Product announcements; 4.5.7 on all Replacements, ensuring that Producers provide Product applicants sufficient information and disclosures to ensure the suitability of the Replacement. Such information shall include that which NASD Members and their affiliated persons are expected to provide in sales involving a Replacement, information required under applicable state insurance law and regulation and the following: (a) all fees, expenses, and possible charges, such as surrender charges, on both the new and the surrendered investments; (b) any change in the investment risk to the Product applicant; (c) any change in the nature or the provider of any guarantees associated with the Product and/or the surrendered product; All such information will be retained by Agency for six years from the date of the completion and signature of any application, and will be made available to Company in accordance with Section 4.10, "Accurate Record; Audit," of this Agreement; 4.5.8 notifying Company if any Agency or Producer fails to maintain the required state insurance license or ceases to be a registered representative of Broker-Dealer; 4.5.9 promptly informing Company of any violation of law or Company Rules by Authorized Selling Firm, Producer or Licensed Assistant, or of any complaint by a Contract owner or regulatory agency regarding the activities of Authorized Selling Firm, Producer, Licensed Assistant or the Company or Distributor with respect to the Products or servicing of Accounts; 4.5.10 any other duties necessary or appropriate to perform Authorized Selling Firm's obligations under this Agreement; 4.5.11 on the use of electronic and automated Web-based order-entry, processing, servicing, and administration systems, ensuring that adequate supervision and security and access controls are in place to prevent the improper, unauthorized or fraudulent use of or access to the order-entry, servicing, or administration system(s); 4.5.12 notifying company of any suspected or actual improper, unauthorized or fraudulent use of or access to the order-entry, servicing, or administration system(s); 4.5.13 cooperating fully with Company in any investigation of any suspected or actual improper, unauthorized or fraudulent use of or access to the order-entry, servicing or administration system(s);
Appears in 1 contract
Sources: Principal Underwriter Agreement (Riversource Life Insurance Co)
Supervision and Administration. Authorized Selling Firm shall have full, joint and several responsibility for the training and supervision of all of its Producers who are engaged directly or indirectly in the solicitation or sale of the Products or the servicing of Accounts and the activities of all of its Licensed Assistants. Producers and Licensed Assistants shall be subject to the control of Authorized Selling Firm with respect to their securities and insurance regulated activities in connection with the Products. Authorized Selling Firm shall be responsible for all acts or omissions of Producers and Licensed Assistants. Authorized Selling Firm's supervisory and administrative responsibilities include, but are not limited to:
4.5.1 ensuring that Producers and Licensed Assistants comply with Company Rules and all federal and state laws and regulations applicable to the Products and Accounts;
4.5.2 ensuring that Producers comply with all terms of this Agreement in soliciting and selling the Products and servicing the Accounts;
4.5.3 ensuring that Licensed Assistants comply with all terms of this Agreement in providing any service to the Contract owner;
4.5.4 supplying Producers with sales literature and application forms approved by Company;
4.5.5 assisting Producers and Licensed Assistants in responding to customer inquiries;
4.5.6 promptly delivering to Producers relevant Company communications and Company Rules concerning Products and/or Accounts, such as changes in rates, regulatory notices or new Product announcements;
4.5.7 on all Replacements, ensuring that Producers provide Product applicants sufficient information and disclosures to ensure the suitability of the Replacement. Such information shall include that which NASD Members and their affiliated persons are expected to provide in sales involving a ReplacementReplacement , information required under applicable state insurance law and regulation and the following:
(a) all fees, expenses, and possible charges, such as surrender charges, on both the new and the surrendered investments; (b) any change in the investment risk to the Product applicant;
; (c) any change in the nature or the provider of any guarantees associated with the Product and/or the surrendered product; #ven All such information will be retained by Agency for six years from the date of the completion and signature of any application, and will be made available to Company in accordance with Section 4.10, "Accurate Record; Audit," of this Agreement;
4.5.8 notifying Company if any Agency or Producer fails to maintain the required state insurance license or ceases to be a registered representative of Broker-Dealer;
4.5.9 promptly informing Company of any violation of law or Company Rules by Authorized Selling Firm, Producer or Licensed Assistant, or of any complaint by a Contract owner or regulatory agency regarding the activities of Authorized Selling Firm, Producer, Licensed Assistant or the Company or Distributor with respect to the Products or servicing of Accounts;
4.5.10 any other duties necessary or appropriate to perform Authorized Selling Firm's obligations under this Agreement;
4.5.11 on the use of electronic and automated Web-based order-entry, processing, servicing, and administration systems, ensuring that adequate supervision and security and access controls are in place to prevent the improper, unauthorized or fraudulent use of or access to the order-entry, servicing, or administration system(s);
4.5.12 notifying company of any suspected or actual improper, unauthorized or fraudulent use of or access to the order-entry, servicing, or administration system(s);
4.5.13 cooperating fully with Company in any investigation of any suspected or actual improper, unauthorized or fraudulent use of or access to the order-entry, servicing or administration system(s);
Appears in 1 contract
Sources: Principal Underwriter Agreement (Riversource Variable Annuity Account)
Supervision and Administration. Authorized Selling Firm shall have full, joint and several responsibility for the training and supervision of all of its Producers who are engaged directly or indirectly in the solicitation or sale of the Products or the servicing of Accounts and the activities of all of its Licensed Assistants. Producers and Licensed Assistants shall be subject to the control of Authorized Selling Firm with respect to their securities and insurance regulated activities in connection with the Products. Authorized Selling Firm shall be responsible for all acts or omissions of Producers and Licensed Assistants. Authorized Selling Firm's supervisory and administrative responsibilities include, but are not limited to:
4.5.1 ensuring that Producers and Licensed Assistants comply with Company Rules and all federal and state laws and regulations applicable to the Products and Accounts;
4.5.2 ensuring that Producers comply with all terms of this Agreement in soliciting and selling the Products and servicing the Accounts;
4.5.3 ensuring that Licensed Assistants comply with all terms of this Agreement in providing any service to the Contract owner;
4.5.4 supplying Producers with sales literature and application forms approved by Company;
4.5.5 assisting Producers and Licensed Assistants in responding to customer inquiries;
4.5.6 promptly delivering to Producers relevant Company communications and Company Rules concerning Products and/or Accounts, such as changes in rates, regulatory notices or new Product announcements;
4.5.7 on all Replacements, ensuring that Producers provide Product applicants sufficient information and disclosures to ensure the suitability of the Replacement. Such information shall include that which NASD Members and their affiliated persons are expected to provide in sales involving a ReplacementReplacement , information required under applicable state insurance law and regulation and the following:
(a) all fees, expenses, and possible charges, such as surrender charges, on both the new and the surrendered investments; ;
(b) any change in the investment risk to the Product applicant;
(c) any change in the nature or the provider of any guarantees associated with the Product and/or the surrendered product; All such information will be retained by Agency for six years from the date of the completion and signature of any application, and will be made available to Company in accordance with Section 4.10, "Accurate Record; Audit," of this Agreement;
4.5.8 notifying Company if any Agency or Producer fails to maintain the required state insurance license or ceases to be a registered representative of Broker-Dealer;
4.5.9 promptly informing Company of any violation of law or Company Rules by Authorized Selling Firm, Producer or Licensed Assistant, or of any complaint by a Contract owner or regulatory agency regarding the activities of Authorized Selling Firm, Producer, Licensed Assistant or the Company or Distributor with respect to the Products or servicing of Accounts;
4.5.10 any other duties necessary or appropriate to perform Authorized Selling Firm's obligations under this Agreement;
4.5.11 on the use of electronic and automated Web-based order-entry, processing, servicing, and administration systems, ensuring that adequate supervision and security and access controls are in place to prevent the improper, unauthorized or fraudulent use of or access to the order-entry, servicing, RSLICNY-RDI PRINCIPAL UNDERWRITER AGMT DOC#2194790 or administration system(s);
4.5.12 notifying company of any suspected or actual improper, unauthorized or fraudulent use of or access to the order-entry, servicing, or administration system(s);
4.5.13 cooperating fully with Company in any investigation of any suspected or actual improper, unauthorized or fraudulent use of or access to the order-entry, servicing or administration system(s);
Appears in 1 contract
Sources: Principal Underwriter Agreement (Riversource of New York Variable Annuity Account 2)