Common use of SUPPLY OF THE SERVICE Clause in Contracts

SUPPLY OF THE SERVICE. 3.1 IntraLAN Group Ltd shall provide the Service with effect from the Connection Date in accordance with the Service Agreement and these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Customer purports to apply under any purchase order, confirmation of order or other document). IntraLAN Group Ltd reserves the right to vary the Connection Date to take account of unanticipated installation or connection issues to the IntraLAN Group Ltd network. 3.2 IntraLAN Group Ltd reserves the right to control, direct and establish technical procedures for the use of the Service and the Customer agrees to follow the reasonable instructions of IntraLAN Group Ltd with respect to the use of the same. 3.3 IntraLAN Group Ltd also reserves the right to make operational changes to the Service, including but not limited to the Customer’s identification procedures, system programming languages, administrative and operational algorithms, apparatus comprised in any network used to deliver the Service and designation of particular addresses, provided that in the exercise of its rights under this Condition IntraLAN Group Ltd shall use reasonable endeavours to carry out operational changes at times which will cause minimum business interruption to the Customer and not cause the Customer to incur increased charges without first being given reasonable notice. 3.4 IntraLAN Group Ltd warrants that it has obtained and shall ensure that it retains all necessary consents, licences or agreements required for the provision of the Service in the UK and that it will deliver the Service in accordance with all applicable telecommunications, data protection and other laws, licences and regulations in the UK. 3.5 In the event that the Service does not comply with the Service requirements set out in the Service Agreement, IntraLAN Group Ltd shall upon notification from the Customer:- 3.5.1 investigate the causes of any problem and discuss investigation results with the Customer; 3.5.2 undertake to correct the problem and its underlying cause as soon as reasonably practicable; and 3.5.3 advise the Customer of the status of all remedial efforts.