Support and Cooperation. The Buyer shall supply the Company all necessary and technical support for the Products. The Buyer agrees (i) to respond promptly to any reasonable request by the Company for information, (ii) to forward promptly to the Company any inquiry or other communication concerning the Products (iii) to cooperate fully with the Company in regard to all activities related to the Products. In return, the Company agrees to accept and comply with all Microtune existing processes, production procedures, and provide required documentation such as existing part-numbering conventions, DCC procedures, BOM structure, process-FMEA, Capability studies, production releases, and RMA procedures. The Company will retain all Buyer data for a minimum of ten (10) years. In documentation which is currently retained in SAP by Buyer will be kept in SAP or a functioning equivalent which can be accessed easily by Buyer. Buyer and Buyer’s customers have the right to perform factory audits upon reasonable notice to the Company.
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Support and Cooperation. The Buyer shall supply the Company all necessary and technical support for the Products. The Buyer agrees (i) to respond promptly to any reasonable request by the Company for information, (ii) to forward promptly to the Company any inquiry or other communication concerning the Products (iii) to cooperate fully with the Company in regard to all activities related to the Products. In return, the Company agrees to accept and comply with all Microtune existing processes, production procedures, and provide required documentation such as existing part-numbering conventions, DCC procedures, BOM structure, process-FMEA, Capability studies, production releases, and RMA procedures. The Company will retain all Buyer data for a minimum of ten (10) years. In documentation which is currently retained in SAP by Buyer will be kept in SAP or a functioning equivalent which can be accessed easily by Buyer. Buyer and Buyer’s 's customers have the right to perform factory audits upon reasonable notice to the Company.
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