Support and Feedback. Big Ocean provides customer and technical support to You via telephone and e-mail for the Services. Big Ocean will use reasonable efforts to troubleshoot and resolve issues reported by You but does not make any representations or guarantees that Big Ocean will be able to fully resolve any such issues. Except as provided in this section, Big Ocean has no obligation to provide additional customer support, technical support, or to provide solutions (e.g., bug fixes to software) to any issues that may arise in Your particular use of the Services. From time to time, Big Ocean may send You surveys, comment cards, customer satisfaction forms, or other requests to provide feedback. You hereby grant Big Ocean, its licensors, and suppliers a perpetual, unlimited, worldwide fully-paid up, royalty free license to use all feedback, answers, ideas, comments, or other information You provide to Big Ocean.
Appears in 2 contracts
Sources: End User License Agreement, End User License Agreement