Support and SLAs. SISW’s technical support for these Cloud Services and the applicable service levels are governed by the Cloud Support and Service Level Framework found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/sw-terms/sla, which is incorporated herein by reference. Technical support and service levels are not applicable to Cloud Services used in conjunction with Software for which Maintenance Services are no longer provided.
Appears in 14 contracts
Sources: Supplemental Terms, Embedded Software Supplemental Terms, Manufacturing Operations Management Supplemental Terms
Support and SLAs. SISW’s technical support for these Cloud Services and the applicable service levels are governed by the Cloud Support and Service Level Framework found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/sw/▇▇-terms▇▇▇▇▇/sla▇▇▇, which is incorporated herein by reference. Technical support and service levels are not applicable to Cloud Services used in conjunction with Software for which Maintenance Services are no longer provided.
Appears in 1 contract
Sources: Embedded Software Supplemental Terms
Support and SLAs. SISW’s technical support for these Cloud Services and the applicable service levels are governed by the Cloud Support and Service Level Framework found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/sw-terms/sla, which is incorporated herein by reference. Technical support and service levels are not applicable to Cloud Services used in conjunction with Software for which Maintenance Services are no longer l onger provided.
Appears in 1 contract