Support and SLAs. Kentik shall provide Support as long as Customer is current on payment of any Support fees (if any) and all other Fees listed in an Order. Support shall be provided in accordance with ▇▇▇▇▇▇’s standard support policy, a copy of which may be found on Exhibit A.
Appears in 3 contracts
Sources: Saas Services Agreement, Saas Services Agreement, Saas Services Agreement
Support and SLAs. Kentik shall provide Support as long as Customer is current on payment of any Support fees (if any) and all other the Fees listed in an OrderOrder Form. Support shall be provided in accordance with ▇▇▇▇▇▇the current version of Kentik’s standard support policy, a copy of which may be found on Exhibit A.at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/legal/agreements/support- and-sla .
Appears in 1 contract
Sources: Saas Services Agreement
Support and SLAs. Kentik shall provide Support as long as Customer is current on payment of any Support fees (if any) and all other Fees listed in an Order. Support shall be provided in accordance with ▇▇▇▇▇▇Kentik’s standard support policy, a copy of which may be found on Exhibit A.
Appears in 1 contract
Sources: Saas Services Agreement