Common use of Support Available Clause in Contracts

Support Available. This table shows the support available for each service in production as per the service catalogue. The service catalogue is produced by ITMS as the standard services offered to CDU clients (see 5.3 Appendix ‘D’). Production Full Internal Support Available for all the services in production by ITMS. Internally Conducted Training courses available upon request. High Priority Archived Service no longer supported No Internally Conducted Training Available No Internal Support Available

Support Available. This table shows the support available for each service in production as per the service catalogue. The service catalogue is produced by ITMS as the standard services offered to CDU clients (see 5.3 Appendix ‘D’„D‟). Production Full Internal Support Available for all the services in production by ITMS. Internally Conducted Training courses available upon request. High Priority Archived Service no longer supported No Internally Conducted Training Available No Internal Support Available