Support Call Logging. Bastille shall acknowledge receipt of Support Calls by telephone or the same method that the Support Call was received with a tracking number within the Support Reply Times.
Appears in 2 contracts
Sources: Commercial Supplier License Agreement, Bastille Master Agreement
Support Call Logging. Bastille shall acknowledge receipt of Support Calls by telephone or the same method that the Support Call was received with a tracking number within the Support Reply Times.Times.β
Appears in 1 contract