Common use of Support Contacts Clause in Contracts

Support Contacts. 4.2.2.1. The Anchore Customer support center will provide Support Services to designated Named Contacts, as identified by Customer in writing to Anchore during Service Establishment, via the Anchore Support Portal. 4.2.2.2. The Named Contacts must have “read, write and execute” access to the necessary files and configuration, English language communication skills and relevant technical knowledge. 4.2.2.3. Customer may modify its designated Named Contacts at any time during the applicable Subscription Term by notifying Anchore in writing via the processes communicated during the Service Establishment. 4.2.2.4. Named Contacts will be the only interface to the Anchore Customer support center. In an emergency, an Anchore support engineer may respond to a Software-related issue identified by Customer for someone other than a Named Contact, but only on a one-time exception basis, subject to prompt subsequent verification and involvement of a Named Contact.

Support Contacts. 4.2.2.15.2.2.1. The Anchore Customer support center will provide Support PoastSupport Services to designated Named Contacts, as identified by Customer in writing to Anchore during Service Establishment, via the Anchore Support Portal. 4.2.2.25.2.2.2. The Named Contacts must have “read, write and execute” access to the necessary files and configuration, English language communication skills and relevant technical knowledge. 4.2.2.35.2.2.3. Customer may modify its designated Named Contacts at any time during the applicable Subscription Term by notifying Anchore in writing via the processes communicated during the Service Establishment. 4.2.2.45.2.2.4. Named Contacts will be the only interface to the Anchore Customer support center. In an emergency, an Anchore support engineer may respond to a Software-related issue identified by Customer for someone other than a Named Contact, but only on a one-time exception basis, subject to prompt subsequent verification and involvement of a Named Contact.