Common use of Support Description Clause in Contracts

Support Description. This service follows the incident management policy, processes, and procedures as described in the Penn State Service Management Program Incident Management Policy, Process, and Procedures document available at ▇▇▇.▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇. Please refer to that document for a detailed description of the policy, processes, and procedures.