Common use of Support for Products Clause in Contracts

Support for Products. Ping Identity will provide those Support Services for the Products in accordance with Ping Identity’s support agreement available at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/support-policy (the “Support Policy”), the current version of which is attached hereto as Exhibit A. Ping Identity is not obligated under the terms of this Agreement to provide any customer service or support to any User other than Administrators; such responsibility (if any) shall remain with Customer.

Support for Products. Ping Identity will provide those Support Services for the Products in accordance with Ping Identity’s support agreement available at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/support-policy and, solely with respect to Ping Identity’s PingCloud Service (“PingCloud”), the addendum located at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/en/legal/support-policy-addendum-pingcloud.html (together, the “Support Policy”), the current version of which is attached hereto as Exhibit A. . Ping Identity is not obligated under the terms of this Agreement to provide any customer service or support to any User other than Administrators; such responsibility (if any) shall remain with Customer.

Support for Products. Ping Identity will provide those Support Services for the Products in accordance with Ping Identity’s support agreement available at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/support-policy (the “Support Policy”), the current version of which is attached hereto as Exhibit A. . Ping Identity is not obligated under the terms of this Agreement to provide any customer service or support to any User other than Administrators; such responsibility (if any) shall remain with Customer.

Support for Products. Ping Identity will provide those Support Services for the Products in accordance with Ping Identity’s support agreement available at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/support/en/legal/support-policy policy.html (the “Support Policy”), the current version of which is attached hereto as Exhibit A. Ping Identity is not obligated under the terms of this Agreement to provide any customer service or support to any User other than Administrators; such responsibility (if any) shall remain with Customer.