Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇-▇▇▇-▇▇▇-▇▇▇▇, option #8.
Appears in 6 contracts
Sources: Software as a Service and Spectrum Lease Agreement, Software as a Service Agreement, Software as a Service Agreement
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇1-▇▇▇800-▇▇▇638-▇▇▇▇3748, option #8.
Appears in 3 contracts
Sources: Software as a Service Agreement, Master Products and Services Agreement, Software as a Service Agreement
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. 8:00AM EST to 8:00 p.m. 8:00PM EST. After- After-hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇1-▇▇▇800-▇▇▇638-▇▇▇▇3748, option #8.
Appears in 1 contract
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- After-hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇1-▇▇▇-800- ▇▇▇-▇▇▇▇, option #8.
Appears in 1 contract
Sources: Software as a Service Agreement
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- After-hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇-- ▇▇▇-▇▇▇-▇▇▇▇, option #8.
Appears in 1 contract
Sources: Software Agreement
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. 8:00AM EST to 8:00 p.m. 8:00PM EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇-▇▇▇-▇▇▇-▇▇▇▇, option #8.
Appears in 1 contract
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. 8:00AM EST to 8:00 p.m. 6:00PM EST. After- After-hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇-▇▇▇-▇▇▇-▇▇▇▇, option #8.
Appears in 1 contract
Support Hours. 3.1. Standard Support Hours: Toll-free telephone support (▇-▇▇▇-▇▇▇-▇▇▇▇ option #2) is available Monday thru Friday from 8:00 a.m. 8:00AM EST to 8:00 p.m. 8:00PM EST. After- After-hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling ▇-▇▇▇-▇▇▇-▇▇▇▇, option #8.
Appears in 1 contract