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Common use of Support Levels Clause in Contracts

Support Levels. Levels of customer support are defined as follows:

Appears in 7 contracts

Sources: Wink Application Server License Agreement (Wink Communications Inc), Master Affiliation Agreement (Wink Communications Inc), License Agreement (Wink Communications Inc)

Related Clauses

  • Staffing Levels
  • Measuring EPP parameters
  • Registry-­‐Level Fees
  • Service Level Expectations
  • Service Level

Parent Clauses

  • Introduction
  • Technical Support
  • Entire Agreement
  • General
  • General Provisions

Sub-Clauses

  • SaaS Service Availability
  • Remedy and Procedure
  • Recovery
  • Service Level Credits
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