Support Service Level Requirements Clause Samples

Support Service Level Requirements. Supplier will correct all Service Errors and respond to and Resolve all Support Requests in accordance with the required times and other terms and conditions set forth in this Section 3.4 (“Support Service Level Requirements”), and the Agreement.
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Support Service Level Requirements. Provider shall correct all Service Errors and respond to and Resolve all Support Requests in accordance with the required times and other terms and conditions set forth in this Section 6.4 (”Support Service Level Requirements”), this Agreement and the applicable Service Order.
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Support Service Level Requirements. Supplier shall [* * *]. 3.1 [* * *]. 3.2 Response and Resolution Time Service Levels. [* * *] 3.3 Escalation. [* * *].
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Support Service Level Requirements. Provider shall correct all Service Errors and respond to and make reasonable efforts to resolve all Support Requests within 24 hours.
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Support Service Level Requirements. Magna is responsible for answering and resolving, or attempting to resolve, initial support requests for Service Errors from Magna Customers. If Magna is not able to correct such Service Error after undertaking commercially reasonable efforts, Magna may contact Serve with a support request for such Service Error. Serve shall correct all Service Errors and respond to and Resolve all support requests within [***] days of receipt from Magna thereof (such support services, the “Serve Support Services”). Magna acknowledges and agrees that Serves shall provide no more than [***] hours of Serve Support Services during the Term, and no more than [***] hours of Serve Support Services in any calendar month during the Term. If Magna requires any additional Serve Support Services beyond these amounts, the Parties shall negotiate in good faith to determine Serve’s compensation for such additional Serve Support Services and such compensation shall be set forth in a separate quote or similar document establishing the Serve Support Services to be provided and the compensation payable to Serve therefor. “Resolve” (including “Resolved,” “Resolution,” and correlative capitalized terms) means that, as to any Service Error, Serve has provided Magna the corresponding Service Error correction and Magna has confirmed such correction and its acceptance thereof.
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Support Service Level Requirements. Contractor will correct all Service Errors and respond to and Resolve all Support Requests in accordance with the required times and other terms and conditions set forth in this Section 3.4 (“Support Service Level Requirements”), and the Contract.
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Related to Support Service Level Requirements

  • Service Levels All service level requirements will be set forth in Exhibit A (“▇▇▇▇.▇▇▇ Referral Service Level Requirements”). Recipient ▇▇▇▇▇▇ agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the ▇▇▇▇.▇▇▇ Referral Service Level Requirements in effect at the time ▇▇▇▇.▇▇▇ identifies the Referral to Recipient Broker/Agent.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Child Abuse Reporting Requirements A. Grantees shall comply with child abuse and neglect reporting requirements in Texas Family Code Chapter 261. This section is in addition to and does not supersede any other legal obligation of the Grantee to report child abuse. B. Grantee shall use the Texas Abuse Hotline Website located at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/Login/Default.aspx as required by the System Agency. Grantee shall retain reporting documentation on site and make it available for inspection by the System Agency.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines: