Supporting Successful Client Participation. PathForward, Bridges to Independence and Doorways staff will reinforce Hotel Overflow guidelines and procedures with all clients. Staff should proactively respond to behaviors that may impact a person’s ability to stay in the hotel using the minimum level of intervention needed to preserve client dignity, to prevent escalation of behaviors, while still responding to individual and community safety concerns. Staff will refer to the Unified Shelter SOPs which outline a series of options shelters have to address difficult behaviors, rooted in recovery and crisis prevention. Staff will utilize Agreements for Success to support clients in addressing behaviors that will impact their ability to remain in the hotel and utilize Unified Shelter/Family Shelter meetings or Case Conferences as needed. If a client is a safety risk to themselves or others, Emergency Services (703-228-5160) and/or 911 should be contacted immediately. Should an immediate, involuntary discharge occur, staff will notify the CCP Manager (▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇) and CoC Coordinator (▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇) by email the next business day. See Section IX for additional guidance regarding Critical Incident Reporting Process.
Appears in 2 contracts
Sources: Agreement No. 22 DHS Ep 247, Agreement No. 22 DHS Ep 257
Supporting Successful Client Participation. PathForwardContractor, Bridges to Independence and Doorways staff will reinforce Hotel Overflow guidelines and procedures with all clients. Staff should proactively respond to behaviors that may impact a person’s ability to stay in the hotel using the minimum level of intervention needed to preserve client dignity, to prevent escalation of behaviors, while still responding to individual and community safety concerns. Staff will refer to the Unified Shelter SOPs which outline a series of options shelters have to address difficult behaviors, rooted in recovery and crisis prevention. Staff will utilize Agreements for Success to support clients in addressing behaviors that will impact their ability to remain in the hotel and utilize Unified Shelter/Family Shelter meetings or Case Conferences as needed. If a client is a safety risk to themselves or others, Emergency Services (703-228-5160) and/or 911 should be contacted immediately. Should an immediate, involuntary discharge occur, staff will notify the CCP Manager (▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇) and CoC Coordinator (▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇) by email the next business day. See Section IX for additional guidance regarding Critical Incident Reporting Process.
Appears in 1 contract
Sources: Agreement No. 19 071 1 RFP Lw