Common use of System Enhancements Clause in Contracts

System Enhancements. The Department defines System Enhancements as follows: 1. System enhancements exclude any activities defined in “Maintenance” above. 2. New features or functionality that fall outside the scope of all RFP requirements, Offeror’s RFP response, the contract, or agreements of any supplemental negotiations. The Department must approve both the design and level of effort prior to the start of development or Configuration for system Enhancements. The Department must approve any changes to the design or level of effort that occur after the original approval. The level of effort billed cannot exceed the level of effort approved by Department. The level of effort approved to complete an Enhancement will be applied to the System Enhancement Pool once the Enhancement is Implemented and approved by the Department. If the level of effort exceeds the System Enhancement Pool hours remaining, the Department may choose to utilize hours from the next Contract Operations year or have the Contractor invoice the Department for the balance at the rates defined in Appendix C “Revision to Contractor’s Response”, with RFP Attachment G (“Pricing Schedules”) and its Schedule E (“Resource Hourly Rates”) incorporated therein. The Contractor must provide an estimate of any impact to annual Operations cost for the Enhancement during the Operations phase of the contract if any, prior to the Department’s approval of the Enhancement design or level of effort. Reimbursements for any additional Operations costs must be addressed in a contract amendment.

System Enhancements. The Department defines System Enhancements as follows: 1. System enhancements exclude any activities defined in “Maintenance” above. 2. New features or functionality that fall outside the scope of all RFP requirements, Offeror’s RFP response, the contract, or agreements of any supplemental negotiations. The Department must approve both the design and level of effort prior to the start of development or Configuration for system Enhancements. The Department must approve any changes to the design or level of effort that occur after the original approval. The level of effort billed cannot exceed the level of effort approved by Department. The level of effort approved to complete an Enhancement will be applied to the System Enhancement Pool once the Enhancement is Implemented and approved by the Department. If the level of effort exceeds the System Enhancement Pool hours remaining, the Department may choose to utilize hours from the next Contract Operations year or have the Contractor invoice the Department for the balance at the rates defined in Appendix C I “Revision to Contractor’s Response”, with RFP Attachment G (“Pricing Schedules”) , and its Schedule E (“Resource Hourly Rates”) incorporated therein. The Contractor must provide an estimate of any impact to annual Operations cost for the Enhancement during the Operations phase of the contract if any, prior to the Department’s approval of the Enhancement design or level of effort. Reimbursements for any additional Operations costs must be addressed in a contract amendment.