Common use of System Hardware Clause in Contracts

System Hardware. 2.8.1 Envisaged hardware layout: • Hosted master database server – 1 • Hosted management server – 1 • Hosted reporting server – 1 • Local back-up server hosted at Service Provider’s Mossel Bay office – 1 • Mossel Bay direct vendor Point of Sale terminals – +-35, of which 8 must have emergency fail-over capability. • Existing municipal administration workstations – 10. Hardware not to be replaced under this contract. • Existing municipal cashier workstations – 6. Hardware not to be replaced under this contract. • Servers can be combined, depending on Software requirements. 2.8.2 The Service Provider must provide and install all the necessary hardware needed to operate the vending system and must maintain and upgrade the hardware during the contract period. Ownership of all on site hardware, exclusive of servers hosted at Service Provider’s premises outside of Mossel Bay, will revert to Mossel Bay Municipality at the end of the initial contract period or in the event of a contract breach. There will be no cost implication. 2.8.3 All components of the system must operate on a standard, readily available, PC-based machine with no special modifications required to any parts. Brand-name system will be the preferred option. The PC's will be utilised for additional purposes e.g. receipting, emails. 2.8.4 POS (Point of Sale) terminals can be PC or other Mobile terminals that comply with the hardware and software requirements. These terminals must be submitted for approval by Mossel Bay Municipality. 2.8.5 Encryption cards and security modules must be centralised in the hosted central environment to ensure the security of the system, except for the online / offline POS terminals. 2.8.6 All servers must have the necessary redundancy. The necessary backup facilities will also be provided. The Service Provider must provide an offsite backup server for disaster recovery purposes which must be located at the Service Provider’s offices in Mossel Bay. The Service Provider must allow for the necessary communication link/cable between this office and Mossel Bay Municipality’s server room. 2.8.7 All the PC based equipment will be supplied with stand-alone UPS systems (minimum 15-minute standby) to prevent loss of data and corruption of database files.

Appears in 1 contract

Sources: Service Level Agreement

System Hardware. 2.8.1 Envisaged hardware layout: • Hosted master database server – 1 • Hosted management server – 1 • Hosted reporting server – 1 • Local back-up server hosted at Service Provider’s Mossel Bay office – 1 • Mossel Bay direct vendor Point of Sale terminals – +-35, -35 of which 8 must have emergency fail-fail- over capability. • Existing municipal administration workstations – 10. Hardware not to be replaced under this contract. • Existing municipal cashier workstations – 6. Hardware not to be replaced under this contract. • Servers can be combined, depending on Software requirements. 2.8.2 The Service Provider must provide and install all the necessary hardware needed to operate the vending system and must maintain and upgrade the hardware during the contract period. Ownership of all on site hardware, exclusive of servers hosted at Service Provider’s premises outside of Mossel Bay, will revert to Mossel Bay Municipality at the end of the initial contract period or in the event of a contract breach. There will be no cost implication. 2.8.3 All components of the system must operate on a standard, readily available, PC-based machine with no special modifications required to any parts. Brand-name system will be the preferred option. The PC's will be utilised for additional purposes e.g. receipting, emails. 2.8.4 POS (Point of Sale) terminals can be PC or other Mobile terminals that comply with the hardware and software requirements. These terminals must be submitted for approval by Mossel Bay Municipality. 2.8.5 Encryption cards and security modules must be centralised in the hosted central environment to ensure the security of the system, except for the online / offline POS terminals. 2.8.6 All servers must have the necessary redundancy. The necessary backup facilities will also be provided. The Service Provider must provide an offsite backup server for disaster recovery purposes which must be located at the Service Provider’s offices in Mossel Bay. The Service Provider must allow for the necessary communication link/cable between this office and Mossel Bay Municipality’s server room. 2.8.7 All the PC based equipment will be supplied with stand-alone UPS systems (minimum 15-minute standby) to prevent loss of data and corruption of database files.

Appears in 1 contract

Sources: Service Level Agreement