System Information. In order for Pulse Secure to provide the appropriate level of Technical Support promptly and efficiently, End User shall provide to Pulse Secure, as needed, the following information for each System under a Service Contract: i) product license key or serial number; ii) configuration; iii) installation address; and iv) Site contact person. End User shall provide the above System information at Pulse Secure’s Technical Support portal at ▇▇▇▇▇://▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. If End User physically moves any System from the original Site to another location, End User must notify Pulse Secure immediately to update their Service Contract. Prior to Pulse Secure’s receipt of such notification, Pulse Secure shall not be liable for any lapses in service coverage or Hardware delivery delays with respect to such System.
Appears in 3 contracts
Sources: End User Support Agreement, End User Support Agreement, End User Support Agreement