Common use of System or Technical Issues Clause in Contracts

System or Technical Issues. If you encounter a system error that prevents you from completing the application submission process on time, the BO from your organization will receive an email notification from eRA Commons. SAMHSA highly recommends contacting the eRA Service Desk and submitting a web ticket to document your good faith attempt to submit your application and determining next steps. See Section 3.4 for more information on contacting the eRA Service Desk.

Appears in 24 contracts

Sources: Cooperative Agreement, Cooperative Agreement, Cooperative Agreement

System or Technical Issues. If you encounter a system error that prevents you from completing the application submission process on time, the BO from your organization will receive an email notification from eRA Commons. SAMHSA highly recommends contacting the eRA Service Help Desk and submitting a web ticket to document your good faith attempt to submit your application application, and determining next steps. See Section 3.4 4.1 for more information on contacting the eRA Service Help Desk.

Appears in 7 contracts

Sources: Cooperative Agreement, Cooperative Agreement, Funding Opportunity Announcement

System or Technical Issues. If you encounter a system error that prevents you from completing the application submission process on time, the BO from your organization will receive an email notification from eRA Commons. SAMHSA highly recommends contacting the eRA Service Desk and submitting a web ticket to document your good faith attempt to submit your application and determining next steps. See Section 3.4 4.1 for more information on contacting the eRA Service Desk.

Appears in 3 contracts

Sources: Consulting Agreement, Cooperative Agreement, Cooperative Agreement

System or Technical Issues. If you encounter a system error that prevents you from completing the application submission process on time, the BO from your organization will receive an email notification from eRA Commons. SAMHSA highly recommends contacting the eRA Service Desk and submitting a web ticket to document your good faith attempt to submit your application application, and determining next steps. See Section 3.4 4.1 for more information on contacting the eRA Service Desk.

Appears in 2 contracts

Sources: Cooperative Agreement, Cooperative Agreement