TAC Access Sample Clauses

The TAC Access clause defines the terms under which a party is granted access to a Technical Assistance Center (TAC) for support and troubleshooting services. Typically, this clause outlines the scope of support available, the hours during which assistance can be accessed, and any prerequisites or limitations, such as requiring a valid support contract or restricting access to authorized personnel. Its core practical function is to ensure that users understand how and when they can obtain technical help, thereby minimizing downtime and clarifying the support process.
TAC Access. With Check Point Software and/or Hardware Support, Customer has access to TAC engineers per the Support plan, in accordance with the terms of this Agreement.  Standard: 5 x 9 Business Day - five (5) days a week, nine (9) hours a day, on a Business Day  Premium: 7 x 24 - seven (7) days a week, twenty-four (24) hours a day, every day.  Elite: 7 x 24 - seven (7) days a week, twenty-four (24) hours a day, every day.
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TAC Access. Customer’s access to Check Point’s Technical Assistance Center (TAC) will be either by web request, or by live chat. (a) By Web Request: Log into User Center, under the “Support” Tab, select the “Create Service Request” link. Complete the request form with all of the appropriate information about the issue and submit the request. A Service Request will be generated in the Check Point database.
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TAC Access. With Check Point Software and/or Hardware Support, CCSP has access to TAC engineers per the Support plan, in accordance with the terms of this SLA, 7 x 24 - seven (7) days a week, twenty-four (24) hours a day, every day.
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Related to TAC Access

  • ICANN Access Registry Operator shall provide bulk access to the zone files for the TLD to ICANN or its designee on a continuous basis in the manner ICANN may reasonably specify from time to time. Access will be provided at least daily. Zone files will include SRS data committed as close as possible to 00:00:00 UTC.

  • System Access CUSTOMER agrees to provide to PROVIDER, at CUSTOMER’S expense, necessary access to the mainframe computer and related information technology systems (the “System”) on which CUSTOMER data is processed during the times (the “Service Hours”) specified in the PSAs, subject to reasonable downtime for utility outages, maintenance, performance difficulties and the like. In the event of a change in the Service Hours, CUSTOMER will provide PROVIDER with at least fifteen (15) calendar days written notice of such change.

  • EU Access SAP will use only European Subprocessors to provide support requiring access to Personal Data in the Cloud Service and SAP shall not export Personal Data outside of the EEA or Switzerland unless expressly authorized by Customer in writing (e-mail permitted) on a case by case basis; or as excluded under Section 9.4.

  • User Access Transfer Agent shall have a process to promptly disable access to Fund Data by any Transfer Agent personnel who no longer requires such access. Transfer Agent will also promptly remove access of Fund personnel upon receipt of notification from Fund.

  • Open Access Same-Time Information System (OASIS): 1. 28A Operating Agreement of the PJM Interconnection, L.L.C. or Operating Agreement: