Common use of Talk to us Clause in Contracts

Talk to us. We constantly strive for excellence in client service, however, despite our best efforts, errors occasionally do occur. If you have a concern, let us know right away by: ƒ Calling ▇-▇▇▇-▇▇▇-▇▇▇▇ and discussing with one of our Personal Banking Representatives or with a Team Leader ƒ For Simplii Financial Mortgages: ▇-▇▇▇-▇▇▇-▇▇▇▇ (before funding) or ▇-▇▇▇-▇▇▇-▇▇▇▇ (after funding) ƒ Submitting an easy online feedback form, by connecting at ▇▇▇.▇▇▇▇▇▇▇.▇▇▇ and clicking on “contact us” P.O. Box 603, Stn. Agincourt Scarborough, ON M1S 5K9 ƒ The above mailing address can only receive mail sent through regular post. Couriers cannot deliver to a PO Box. ƒ Courier delivery address: CIBC, Attention: Simplii Financial 305 ▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇ ▇▇▇ ▇. Contact our Client Care Centre. If your concern is not resolved to your satisfaction by any of the above means, you can: ƒ Call us at ▇-▇▇▇-▇▇▇-▇▇▇▇ and ask to be referred to a Client Care Manager. You will be referred to voicemail and a Client Care Manager will return your call or ƒ Write to the attention of our Client Care Centre at the address indicated above.

Talk to us. We constantly strive for excellence in client service, however, despite our best efforts, errors occasionally do occur. If you have a concern, let us know right away by: ƒ Calling ▇-▇▇▇-▇▇▇-▇▇▇▇ and discussing with one of our Personal Banking Representatives or with a Team Leader ƒ For Simplii Financial Mortgages: ▇-▇▇▇-▇▇▇-▇▇▇▇ (before funding) or ▇-▇▇▇-▇▇▇-▇▇▇▇ (after funding) ƒ Submitting an easy online feedback form, by connecting at ▇▇▇.▇▇▇▇▇▇▇.▇▇▇ and clicking on “contact us” P.O. Box 603, Stn. Agincourt Scarborough, ON M1S 5K9 ƒ The above mailing address can only receive mail sent through regular post. Couriers cannot deliver to a PO Box. ƒ Courier delivery address: CIBC, Attention: Simplii Financial 305 ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇5th Floor Scarborough, ▇▇ ▇▇▇ ▇▇▇ ▇ON M1B 3V4 2. Contact our Client Care Centre. If your concern is not resolved to your satisfaction by any of the above means, you can: ƒ Call us at ▇-▇▇▇-▇▇▇-▇▇▇▇ and ask to be referred to a Client Care Manager. You will be referred to voicemail and a Client Care Manager will return your call or ƒ Write to the attention of our Client Care Centre at the address indicated above.