Tape Recordings. 17.1. ZERO Securities Pty Ltd may record any or all incoming and outgoing phone calls with the Client with or without the use of an automatic tone warning device and without making a disclosure of the recording being made. The Client agrees to the use of such recordings and their transcripts for any purpose which ZERO Securities Pty Ltd or an Exchange (such as ASX Clear) considers desirable including as evidence in any dispute between ZERO Securities Pty Ltd and the Client. 17.2. Recordings may be used to assess the performance of or to train ZERO Securities Pty Ltd ’ representatives, monitoring compliance with ZERO Securities Pty Ltd ’ respective regulatory and contractual obligations and resolving disputes. 17.3. ZERO Securities Pty Ltd is not obliged unless Applicable Laws require for it to keep any transcripts or copies of any telephone recording or conversation nor to tell the Client when it disposes of the record. 17.4. ZERO Securities Pty Ltd agrees that upon request, copies of any telephone recording or transcript relating to your dealings will be provided to the Client in the event of a dispute or anticipated dispute with respect to such dealings. The Client agrees to pay any reasonable cost associated with providing any such transcript or copy.
Appears in 2 contracts
Sources: Retail Client Account Terms and Conditions, Retail Client Account Terms and Conditions
Tape Recordings. 17.116.1. ZERO Securities Pty Ltd PENTAGON CAPITAL MARKETS LTD may record any or all incoming and outgoing phone calls with the Client with or without the use of an automatic tone warning device and without making a disclosure of the recording being made. The Client agrees to the use of such recordings and their transcripts for any purpose which ZERO Securities Pty Ltd or an Exchange (such as ASX Clear) PENTAGON CAPITAL MARKETS LTD considers desirable including as evidence in any dispute between ZERO Securities Pty Ltd PENTAGON CAPITAL MARKETS LTD and the Client.
17.216.2. Recordings may be used to assess the performance of or to train ZERO Securities Pty Ltd ’ PENTAGON CAPITAL MARKETS LTD’s representatives, monitoring compliance with ZERO Securities Pty Ltd ’ PENTAGON CAPITAL MARKETS LTD’s respective regulatory and contractual obligations and resolving disputes.
17.316.3. ZERO Securities Pty Ltd PENTAGON CAPITAL MARKETS LTD is not obliged unless Applicable Laws require for it to keep any transcripts or copies of any telephone recording or conversation nor to tell the Client when it disposes of the record.
17.416.4. ZERO Securities Pty Ltd PENTAGON CAPITAL MARKETS LTD agrees that upon request, copies of any telephone recording or transcript relating to your dealings will be provided to the Client in the event of a dispute or anticipated dispute with respect to such dealings. The Client agrees to pay any reasonable cost associated with providing any such transcript or copy.
Appears in 1 contract
Sources: Account Terms