Common use of Technical Management Policies and Procedures Clause in Contracts

Technical Management Policies and Procedures. The Contractor shall: (1) Provide comprehensive technical documentation including policies and procedures necessary to support, maintain and configure CIVLS; (2) Review and update the technical manuals and configuration documentation with the State to ensure adequate knowledge transfer. Each Release shall include a final complete set of documentation reflecting final CIVLS configuration. (3) Work with the State to ensure transfer of all captured knowledge of CIVLS to the State for a seamless transition to operations. In this regard the Contractor shall manage in a knowledge repository, lessons learned, best practices, and system documentation and allow State resources have access to this knowledge repository. The repository shall be supported by the Contractor’s staff through structured and facilitated sessions. The Contractor shall deliver the repository to the State prior to transitioning responsibility for support to the State.