Technical or Contractual Problems. Licensor shall meet with State's personnel, or designated representatives, to resolve technical or contractual problems occurring during the Agreement term or to discuss the progress made by Licensor and State in the performance of their respective obligations, at no additional cost to the State. State may request the meetings as problems arise and will be coordinated by State. State shall provide Licensor a minimum of three full working days’ notice of meeting date, time, and location. Face-to-face meetings are desired; however, at Licensor's option and expense, a conference call meeting may be substituted. Licensor’s consistent failure to participate in problem resolution meetings, Licensor missing or rescheduling two consecutive meetings, or Licensor’s failure to make a good faith effort to resolve problems may result in termination of the Agreement.
Appears in 2 contracts
Sources: Software License Agreement, Software License Agreement