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Common use of Technical Services and Customer Support Clause in Contracts

Technical Services and Customer Support. IXC is to provide first level customer support for all IXC Switched LAN Internet Access customers.

Appears in 2 contracts

Sources: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Psinet Inc)

Related Clauses

  • Technical Support Services
  • Customer Support
  • Technical Services
  • Customer Services
  • Support Services

Parent Clauses

  • Miscellaneous
  • SCHEDULES
  • INTELLECTUAL PROPERTY RIGHTS
  • SECURITY PROCEDURES
  • SOFTWARE AND CONFIGURATION SUPPORT FOR INTERMAN

Sub-Clauses

  • IXC Reseller Problem Notification
  • IXC Access to Trouble Ticketing System
  • IXC Customer Problem Notification
  • Problem Notification
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