Common use of Technical Support and Assistance Clause in Contracts

Technical Support and Assistance. (a) If Apple exercises the Software and Patent Acquisition Right, for 1 year after the Software and Patent Acquisition Right Exercise Date, AuthenTec will, at no additional cost to Apple (i) provide to Apple telephonic and electronic technical support and assistance with respect to any Software Technology or Software Improvements in response to requests from Apple, (ii) respond to such requests in accordance with the response times set forth in Schedule B attached hereto and (iii) reasonably cooperate with Apple in connection with such requests. (b) AuthenTec will ensure that all engineering resources provided under this Section 4.10 have appropriate technical competency.

Technical Support and Assistance. (a) If Apple exercises the Software Hardware and Patent Acquisition Right, for 1 year after the Software Hardware and Patent Acquisition Right Exercise Date, AuthenTec will, at no additional cost to Apple (i) provide to Apple telephonic and electronic technical support and assistance with respect to any Software Hardware Technology or Software Hardware Improvements in response to requests from Apple, (ii) respond to such requests in accordance with the response times set forth in Schedule B attached hereto and (iii) reasonably cooperate with Apple in connection with such requests. (b) AuthenTec will ensure that all engineering resources provided under this Section 4.10 3.10 have appropriate technical competency.