Technical Support and Training. Developer will provide reasonable --------------------------------- technical support and training to Apple or Apple's Subcontractor, if requested by Apple. As set forth in Exhibit 2, Developer has identified its representative(s) having primary responsibility for coordinating/resolving technical support issues related to the Program. In the event that Apple elects to participate in the resolution of an End User's technical problem, the Developer shall provide a problem resolution/response plan to Apple within 2 working days of Apple's request.
Appears in 2 contracts
Sources: Master Software License, Bundling and Distribution Agreement (Nettaxi Inc), Master Software License, Bundling and Distribution Agreement (Nettaxi Inc)