Technical Support Contacts. The XeniT Customer Support Center will provide email support to up to two (2) designated contacts, as identified in the Order Form, who will develop, maintain or support Customer’s application that use the ▇▇▇▇▇▇ Software (“Technical Support Contacts”). Customer may modify its designated Technical Support Contacts at any time during which Customer is authorized to receive Support Services. Technical Support Contacts will be the only interface to the XeniT Customer Support Center. In an emergency, a XeniT Customer Support Engineer will begin working on an Error for an unauthorized contact on an exception basis subject to later verification and involvement of a named Technical Support Contact.
Appears in 2 contracts
Sources: Master Agreement, Master Agreement
Technical Support Contacts. The XeniT Xenit Customer Support Center will provide email support to up to two (2) designated contacts, as identified in the Order Form, who will develop, maintain or support Customer’s application that use the ▇▇▇▇▇▇ Software (“Technical Support Contacts”). Customer may modify its designated Technical Support Contacts at any time during which Customer is authorized to receive Support Services. Technical Support Contacts will be the only interface to the XeniT Xenit Customer Support Center. In an emergency, a XeniT Xenit Customer Support Engineer will begin working on an Error for an unauthorized contact on an exception basis subject to later verification and involvement of a named Technical Support Contact.
Appears in 1 contract
Sources: Master Agreement