TECHNICAL SUPPORT HOTLINE. If any kind of problem occurs while operating the machine, our team of well-trained service technicians and application engineers will try to solve the problem in cooperation with the customer via phone, email and / or remote online access to the machine as quickly as possible. We will also help you to find the optimal setting for your application. This service is available as standard between the hours of 08:00 and 16:30 CET, Monday through Friday, excluding German public holidays. The Technical Support Hotline will be available 24 hours (Mo-Fr).
Appears in 2 contracts
Sources: Service and Maintenance Agreement, Service and Maintenance Agreement