Technical Support Line. A regular telephone line shall be implemented in order to allow the Buyer to ask for technical assistance. This line shall operate from [*] (French time) [*] days a week. The phone number shall be provided during the installation phase. In case of critical Incidents only, the Software Airman support team will be available seven (7) days a week.
Appears in 3 contracts
Sources: Purchase Agreement (Avianca Holdings S.A.), Purchase Agreement (Avianca Holdings S.A.), Purchase Agreement (Avianca Holdings S.A.)