Common use of Term and Termination of Maintenance Clause in Contracts

Term and Termination of Maintenance. After the Initial Maintenance Term, Maintenance shall renew automatically on an annual basis at the rate set forth in the applicable Order Form; provided, however, that Agilos may increase Maintenance fees for any future annual period in accordance with Section 7.6 of these Terms and Conditions. End User may cancel Maintenance of Supplied Software licensed by Agilos by sending a registered written notice of such cancellation to Agilos at least sixty (60) days prior to the end of the Initial Maintenance Period or, following the Initial Maintenance Period, the then-current annual renewal period. Except as expressly set forth in an order form, non-renewal of support services shall apply to (i) all software licensed by licensee that is within the same software family and/or (ii) all software families purchased under the same order form. 7.1. The End User shall: (i) install and use all Updates of the Software made available by Agilos or its third party licensors; (ii) ensure that the Software is used only in accordance with any Severity 1 Support Case Within two (2) hours Severity 2 Support Case Within four (4) hours Severity 3 Support Case Within one (1) business day The terms of the Agreement apply to all Services provided to End User by Agilos. The Services that End User agrees to procure from and that Agilos agrees to provide, as well as the applicable fees, are set forth in these Terms and Conditions, the relevant Schedules, and Order Forms that are effective and binding when signed by representatives of End User and Agilos. The Terms and Conditions are deemed incorporated into and form a part of each Schedule and Order Form. The Services provided by Agilos that are not specified in a Schedule or Order Form, or that are provided prior to the execution of an appropriate Order Form, are also subject to these Terms and Conditions and relevant Schedules, unless these Services are expressly covered by a separate agreement signed by representatives of each Party.

Term and Termination of Maintenance. After the Initial Maintenance Term, Maintenance shall renew automatically on an annual basis at the rate set forth in the applicable Order Form; provided, however, that Agilos may increase Maintenance fees for any future annual period in accordance with Section 7.6 of these Terms and Conditions. End User may cancel Maintenance of Supplied Software licensed by Agilos by sending a registered written notice of such cancellation to Agilos at least sixty (60) days prior to the end of the Initial Maintenance Period or, following the Initial Maintenance Period, the then-current annual renewal period. Except as expressly set forth in an order form, non-renewal of support services shall apply to (i) all software licensed by licensee that is within the same software family and/or (ii) all software families purchased under the same order form. 7.1. The End User shall: (i) install and use all Updates of the Software made available by Agilos or its third party licensors; (ii) ensure that the Software is used only in accordance with any Severity 1 Support Case Within two (2) hours Severity 2 Support Case Within four (4) hours Severity 3 Support Case Within one (1) business day The This Services Schedule describes the specific terms with respect to the provision of Services, other than Maintenance, by Agilos. Unless otherwise defined in this Schedule, capitalized terms in this Services Schedule have the Agreement apply meanings provided in Agilos' Terms and Conditions. This Services Schedule applies to all Services provided by Agilos to End User by Agilos. The Services that End User agrees to procure from and that Agilos agrees to provide, as well as the applicable fees, are set forth in these Terms and Conditions, the relevant Schedules, and Order Forms that are effective and binding when signed by representatives of End User and Agilos. The Terms and Conditions are deemed incorporated into and form a part of each Schedule and Order Form. The Services provided by Agilos that are not specified in a Schedule or Order Form, or that are provided prior to the execution of an appropriate Order Form, are also subject to these Terms and Conditions and relevant Schedules, unless these Services are expressly covered by a separate agreement signed by representatives of each PartyUser.

Term and Termination of Maintenance. After the Initial Maintenance Term, Maintenance shall renew automatically on an annual basis at the rate set forth in the applicable Order Form; provided, however, that Agilos may increase Maintenance fees for any future annual period in accordance with Section 7.6 of these Terms and Conditions. End User may cancel Maintenance of Supplied Software licensed by Agilos by sending a registered written notice of such cancellation to Agilos at least sixty (60) days prior to the end of the Initial Maintenance Period or, following the Initial Maintenance Period, the then-current annual renewal period. Except as expressly set forth in an order form, non-renewal of support services shall apply to (i) all software licensed by licensee that is within the same software family and/or (ii) all software families purchased under the same order form. 7.1. The End User shall: (i) install and use all Updates of the Software made available by Agilos or its third party licensors; (ii) ensure that the Software is used only in accordance with any Severity 1 Support Case Within two (2) hours Severity 2 Support Case Within four (4) hours Severity 3 Support Case Within one (1) business day The terms of the Agreement apply to all Services provided to End User by Agilos. The Services that End User agrees to procure from and that Agilos agrees to provide, as well as the applicable fees, are set forth in these Terms and Conditions, the relevant Schedules, and Order Forms that are effective and binding when signed by representatives of End User and Agilos. The Terms and Conditions are deemed incorporated into and form a part of each Schedule and Order Form. The Services provided by Agilos that are not specified in a Schedule or Order Form, or that are provided prior to the execution of an appropriate Order Form, are also subject to these Terms and Conditions and relevant Schedules, unless these Services are expressly covered by a separate agreement signed by representatives of each Party.