Test Issue Classification Clause Samples

Test Issue Classification. 2.4.1 Test issue priorities shall be assessed in accordance with the following table: Priority 1 Severity: prevents a critical element of the Managed Services and/or the Supplier Software from functioning or being performed which has a direct or indirect impact on patients and/or end users. Priority 2 Severity: all elements of the M a na g e d Services and/or the S u pp l i er S of t war e can still function with acceptable reasonable workaround; however functionality or performance is severely impacted.. Priority 3 Severity: all elements of the M a na g e d Services and/or the S u p p l i er S of t war e can still function with an acceptable reasonable workaround agreed by the parties; however required functionality or performance is materially impacted. Priority 4 Severity: all elements of the Managed Services and/or the Supplier Software can still function, however there is minor functionality/performance impact. Priority 5 Severity: all elements of the Managed Services and/or the Supplier Software can still function, however there are minor cosmetic defects with no functional impact and with no impact on patients or clinical services. . Appendix 1 Outline Implementation Plan [milestones to be populated depending on modules] Where the Customer fails to meet its responsibilities as further detailed in this Schedule 3 and elsewhere in this Agreement, then MAGENTUS will be relieved of its obligations under this Agreement to the extent that such failure by the Customer results in a failure by MAGENTUS, or additional cost to, MAGENTUS: i) Customer shall provide the required access in order for MAGENTUS to remotely support the Software, and in a timely manner, and provide all required connectivity in order for the Software to be used by the Customer (including any peripheral devices); ii) Customer shall complete all activities set out in implementation plans, in a timely manner and in accordance with such plans; iii) Customer shall prepare test scripts for all required testing, and carry out testing, in a timely manner iv) Where MAGENTUS determines that a Customer site visit is required to resolve a Fault then the Customer shall allow such access; v) The Customer shall provide first line support, and ensure that it has the available system manager resource to provide initial support to end users calls logged in respect of the Software and shall be available during the Core Hours, and such resource shall be capable of providing end user training in respect of ...

Related to Test Issue Classification

  • Tax Classification The Series shall elect to be treated as an association taxable as a corporation under Treasury Regulations Section 301.7701-3 with effect for each taxable period of its existence. The Series and each Member shall file all tax returns and shall otherwise take all tax and financial reporting positions in a manner consistent with such treatment. No election will be filed with the Internal Revenue Service (or the tax authorities of any State) to have the Series taxable other than as an association taxable as a corporation for income tax purposes.

  • New Classification Should a new position or new classification be created within the Bargaining Unit during the term of this Agreement, the Employer and the Union will decide the rate of pay. Nothing herein prevents the Employer from filling such positions and having Nurses working in such positions during such negotiations. The salary when determined will be retroactive to the date on which the successful candidate commenced work in that classification.

  • Job Classification Full-Time and Part-Time (a) When a new classification (which is covered by the terms of this Collective Agreement) is established by the Hospital, the Hospital shall determine the rate of pay for such new classification and notify the Local Union of the same within seven (7) days. If the local challenges the rate, it shall have the right to request a meeting with the Hospital to endeavor to negotiate a mutually satisfactory rate. Such request will be made within ten (10) days after the receipt of notice from the Hospital of such new occupational classification and rate. Any change mutually agreed to resulting from such meeting shall be retroactive to the date that notice of the new rate was given by the Hospital. If the parties are unable to agree, the dispute concerning the new rate may be submitted to arbitration as provided in the Agreement within fifteen (15) days of such meeting. The decision of the Board of Arbitration (or Arbitrator as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classification. (b) When the Hospital makes a substantial change during the term of this agreement in the job content of an existing classification which in reality causes such classification to become a new classification, the Hospital agrees to meet with the Union, to permit the Union to make representation with respect to the appropriate rate of pay. (c) If the matter is not resolved following the meeting with the Union the matter may be referred to arbitration as provided in the Agreement within fifteen (15) days of such meeting. The decision of the Arbitrator shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classifications. (d) The parties further agree that any change mutually agreed to or awarded as a result of arbitration shall be retroactive only to the date that the Union raised the issue with the Hospital.

  • New Classifications If a new classification is created within the bargaining unit, the Employer agrees to meet with the Union and negotiate a rate of pay for this new classification. If the parties cannot reach agreement, at the request of either party, the matter shall be submitted to the arbitration procedure in Article 26 of this Agreement.

  • New Job Classifications When a new classification (which is covered by the terms of this collective agreement) is established by the Hospital, the Hospital shall determine the rate of pay for such new classification and notify the local Union of the same. If the local Union challenges the rate, it shall have the right to request a meeting with the Hospital to endeavour to negotiate a mutually satisfactory rate. Such request will be made within ten (10) days after the receipt of notice from the Hospital of such new occupational classification and rate. Any change mutually agreed to resulting from such meeting shall be retroactive to the date that notice of the new rate was given by the Hospital. If the parties are unable to agree, the dispute concerning the new rate may be submitted to arbitration as provided in the agreement within fifteen (15) days of such meeting. The decision of the arbitrator (or board of arbitration as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classification. When the Hospital makes a substantial change in the job content of an existing classification which in reality causes such classification to become a new classification, the Hospital agrees to meet with the Union if requested to permit the Union to make representation with respect to the appropriate rate of pay. If the matter is not resolved following the meeting with the Union, the matter may be referred to arbitration as provided in the agreement within fifteen (15) days of such meeting. The decision of the arbitrator (or board of arbitration as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classifications. The parties further agree that any change mutually agreed to or awarded as a result of arbitration shall be retroactive only to the date that the Union raised the issue with the Hospital. The parties further agree that the above process as provided herein shall constitute the process for Pay Equity Maintenance as required by the Pay Equity Act.