Common use of Test procedure Clause in Contracts

Test procedure. (a) Customer is responsible for reviewing and testing all Deliverables in accordance with any functional criteria or test plans mutually agreed upon in writing by the parties for such Deliverable. Upon Customer’s request, SFDC shall demonstrate the functionality of a Deliverable to Customer. (b) Customer shall confirm in writing if the Deliverable was provided materially in compliance with this Agreement and the SOW or Order Form, promptly upon testing. (c) If Customer, in its reasonable and good faith judgment, determines that any Deliverable does not pass the agreed-upon test criteria as specified in the applicable SOW or Order Form, Customer must so notify SFDC in writing within 10 business days after SFDC’s submission of the Deliverable, specifying the deficiencies in detail. (d) SFDC will use commercially reasonable efforts to correct such deficiencies and resubmit the Deliverable to Customer within a reasonable period of time. Customer will again review and test the Deliverable against the agreed-upon test criteria, and detail any deficiencies to SFDC in writing within 10 business days after resubmission of the Deliverable. (e) If a Deliverable fails to meet the test procedures specified in the applicable SOW or Order Form after its second resubmission to Customer, Customer may either, as its sole and exclusive remedy: (i) again reject the Deliverable and return it to SFDC for further correction and resubmission in accordance with the process described above (if the Deliverable is not accepted after two resubmissions, the matter will be escalated to Customer’s executive sponsor for the project associated with the SOW or Order Form and the SFDC Engagement Manager) or (f) The Deliverables shall be deemed to comply with this Agreement and the SOW or Order Form, if Customer is not rejecting the Deliverable within the 10 day period as defined in section 4.2(c) and 4.2(d) above.

Test procedure. (a) Customer is responsible for reviewing and testing all Deliverables in accordance with any functional criteria or test plans mutually agreed upon in writing by the parties for such Deliverable. Upon Customer’s request, SFDC shall demonstrate the functionality of a Deliverable to Customer. (b) Customer shall confirm in writing if the Deliverable was provided materially in compliance with this Agreement and the SOW or Order Form, Form promptly upon testing. (c) If Customer, in its reasonable and good faith judgment, determines that any Deliverable does not pass the agreed-upon test criteria as specified in the applicable SOW or Order Form, Customer must so notify SFDC in writing within 10 business days after SFDC’s submission of the Deliverable, specifying the deficiencies in detail. (d) SFDC will use commercially reasonable efforts to correct such deficiencies and resubmit the Deliverable to Customer within a reasonable period of time. Customer will again review and test the Deliverable against the agreed-upon test criteria, and detail any deficiencies to SFDC in writing within 10 business days after resubmission of the Deliverable. (e) If a Deliverable fails to meet the test procedures specified in the applicable SOW or Order Form after its second resubmission to Customer, Customer may either, as its sole and exclusive remedy: (i) again reject the Deliverable and return it to SFDC for further correction and resubmission in accordance with the process described above (if the Deliverable is not accepted after two resubmissions, the matter will be escalated to Customer’s executive sponsor for the project associated with the SOW or Order Form Form, and the SFDC Engagement Manager) oror (ii) claim remedies in accordance with section 8.3 “Remedies” below. (f) The Deliverables shall be deemed to comply with this Agreement and the SOW or Order Form, Form if Customer is not rejecting the Deliverable within the 10 day period as defined in section 4.2(c) and 4.2(d) above.

Test procedure. (a) Customer is responsible for reviewing and testing all Deliverables in accordance with any functional criteria or test plans mutually agreed upon in writing by the parties for such Deliverable. Upon Customer’s request, SFDC Aforza shall demonstrate the functionality of a Deliverable to Customer. (b) Customer shall confirm in writing if the Deliverable was provided materially in compliance with this Agreement and the SOW or Order Form, promptly upon testing. (c) If Customer, in its reasonable and good faith judgment, determines that any Deliverable does not pass the agreed-agreed- upon test criteria as specified in the applicable SOW or Order Form, Customer must so notify SFDC Aforza in writing within 10 business days after SFDC▇▇▇▇▇▇’s submission of the Deliverable, specifying the deficiencies in detail. (d) SFDC Aforza will use commercially reasonable efforts to correct such deficiencies and resubmit the Deliverable to Customer within a reasonable period of time. Customer will again review and test the Deliverable against the agreed-upon test criteria, and detail any deficiencies to SFDC Aforza in writing within 10 business days after resubmission of the Deliverable. (e) If a Deliverable fails to meet the test procedures specified in the applicable SOW or Order Form after its second resubmission to Customer, Customer may either, as its sole and exclusive remedy: (i) again reject the Deliverable and return it to SFDC Aforza for further correction and resubmission in accordance with the process described above (if the Deliverable is not accepted after two resubmissions, the matter will be escalated to Customer’s executive sponsor for the project associated with the SOW or Order Form and the SFDC Aforza Engagement Manager) oror (ii) claim remedies in accordance with section 8.3 „Remedies“ below. (f) The Deliverables shall be deemed to comply with this Agreement and the SOW or Order Form, if Customer is not rejecting the Deliverable within the 10 day period as defined in section 4.2(c) and 4.2(d) above.

Test procedure. (a) Customer is responsible for reviewing and testing all Deliverables in accordance with any functional criteria or test plans mutually agreed upon in writing by the parties for such Deliverable. Upon Customer’s request, SFDC shall demonstrate the functionality of a Deliverable to Customer. (b) Customer shall confirm in writing if the Deliverable was provided materially in compliance with this Agreement and the SOW or Order Form, promptly upon testing. (c) If Customer, in its reasonable and good faith judgment, determines that any Deliverable does not pass the agreed-upon test criteria as specified in the applicable SOW or Order Form, Customer must so notify SFDC in writing within 10 business days after SFDC’s submission of the Deliverable, specifying the deficiencies in detail. (d) SFDC will use commercially reasonable efforts to correct such deficiencies and resubmit the Deliverable to Customer within a reasonable period of time. Customer will again review and test the Deliverable against the agreed-upon test criteria, and detail any deficiencies to SFDC in writing within 10 business days after resubmission of the Deliverable. (e) If a Deliverable fails to meet the test procedures specified in the applicable SOW or Order Form after its second resubmission to Customer, Customer may either, as its sole and exclusive remedy: (i) again reject the Deliverable and return it to SFDC for further correction and resubmission in accordance with the process described above (if the Deliverable is not accepted after two resubmissions, the matter will be escalated to Customer’s executive sponsor for the project associated with the SOW or Order Form and the SFDC Engagement Manager) oror (ii) claim remedies in accordance with section 8.3 „Remedies“ below. (f) The Deliverables shall be deemed to comply with this Agreement and the SOW or Order Form, if Customer is not rejecting the Deliverable within the 10 day period as defined in section 4.2(c) and 4.2(d) above.

Test procedure. (a) Customer is responsible for reviewing and testing all Deliverables in accordance with any functional criteria or test plans mutually agreed upon in writing by the parties for such Deliverable. Upon Customer’s request, SFDC Aforza shall demonstrate the functionality of a Deliverable to Customer. (b) Customer shall confirm in writing if the Deliverable was provided materially in compliance with this Agreement and the SOW or Order Form, promptly upon testing. (c) If Customer, in its reasonable and good faith judgment, determines that any Deliverable does not pass the agreed-upon test criteria as specified in the applicable SOW or Order Form, Customer must so notify SFDC Aforza in writing within 10 business days after SFDC▇▇▇▇▇▇’s submission of the Deliverable, specifying the deficiencies in detail. (d) SFDC Aforza will use commercially reasonable efforts to correct such deficiencies and resubmit the Deliverable to Customer within a reasonable period of time. Customer will again review and test the Deliverable against the agreed-upon test criteria, and detail any deficiencies to SFDC Aforza in writing within 10 business days after resubmission of the Deliverable. (e) If a Deliverable fails to meet the test procedures specified in the applicable SOW or Order Form after its second resubmission to Customer, Customer may either, as its sole and exclusive remedy: (i) again reject the Deliverable and return it to SFDC Aforza for further correction and resubmission in accordance with the process described above (if the Deliverable is not accepted after two resubmissions, the matter will be escalated to Customer’s executive sponsor for the project associated with the SOW or Order Form and the SFDC Aforza Engagement Manager) or (ii) claim remedies in accordance with section 8.3 „Remedies“ below. (f) The Deliverables shall be deemed to comply with this Agreement and the SOW or Order Form, if Customer is not rejecting the Deliverable within the 10 day period as defined in section 4.2(c) and 4.2(d) above.

Test procedure. (a) Customer is responsible for reviewing and testing all Deliverables in accordance with any functional criteria or test plans mutually agreed upon in writing by the parties for such Deliverable. Upon Customer’s request, SFDC shall demonstrate the functionality of a Deliverable to Customer. (b) Customer shall confirm in writing if the Deliverable was provided materially in compliance with this Agreement and the SOW or Order Form, promptly upon testing. (c) If Customer, in its reasonable and good faith judgment, determines that any Deliverable does not pass the agreed-upon test criteria as specified in the applicable SOW or Order Form, Customer must so notify SFDC in writing within 10 business days after SFDC’s submission of the Deliverable, specifying the deficiencies in detail. (d) SFDC will use commercially reasonable efforts to correct such deficiencies and resubmit the Deliverable to Customer within a reasonable period of time. Customer will again review and test the Deliverable against the agreed-upon test criteria, and detail any deficiencies to SFDC in writing within 10 business days after resubmission of the Deliverable. (e) If a Deliverable fails to meet the test procedures specified in the applicable SOW or Order Form after its second resubmission to Customer, Customer may either, as its sole and exclusive remedy: (i) again reject the Deliverable and return it to SFDC for further correction and resubmission in accordance with the process described above (if the Deliverable is not accepted after two resubmissions, the matter will be escalated to Customer’s executive sponsor for the project associated with the SOW or Order Form and the SFDC Engagement Manager) oror (ii) claim remedies in accordance with section 8.3 “Remedies” below. (f) The Deliverables shall be deemed to comply with this Agreement and the SOW or Order Form, if Customer is not rejecting the Deliverable within the 10 day period as defined in section 4.2(c) and 4.2(d) above.